Navigating the health insurance path has become immensely complicated especially in GA…read more Terri has been advising and helping my daughter for a few years already and this year was a big help to me too. She presented the alternatives and plus and minus of each, so we could make the informed decision. Daniel is also very knowledgeable and was a good resource too Highly recommended and trusted

They are great! Very informative, we moved recently from…read moreOut of state and she fully explain what the options are for us. She was clear and concise. Thank you very much for all your help.

I had a very pleasant experience with Ms. Virtuous Edwards helping me obtain renters insurance for…read moremy 1st time Yaaaay!!! She was very delightful in her assistants​ and didn't keep me waiting. Ms. Edwards gave great conversation while still delivering great customer service. I recommend her for each person looking to receive all forms of insurance!!

Shopping around for HO-6 insurance was a bit more tricky than I anticipated. Thank goodness for…read moreCBIZ. CBIZ is the insurance advisor for the condominium association of the condominium I live in. They were responsible for the placement of our Master Insurance Program. I asked our condominium's contact at CBIZ, Vice President Phillip Leek, if CBIZ sells HO-6 insurance. He said CBIZ does provide HO-6 insurance. Phil, who is based in Alpharetta, Georgia, put me in touch with Personal Insurance Advisor Brian Bradley, who is based in Cumberland, Maryland. Via phone and mostly email, I worked with Brian over the next several days ironing out what would become both my new home and auto insurance policies through Travelers. About 10 years prior, I had switched my auto insurance to Esurance. I saved a lot of money on my auto insurance at the time, but over the years, my Esurance premiums increased. Despite the rising premiums, it wasn't until I started shopping around for HO-6 insurance that I decided to switch from Esurance. The reason being Esurance doesn't offer HO-6 insurance. Long story short, Brian was able to set me up with home and auto policies through Travelers that were a better deal than what I had been paying for auto insurance alone with Esurance. My last annual premium with Esurance was $1,094 (auto only). My annual premium with Travelers is $892 ($578 for auto, $314 for home). I did change some of the coverages on my auto policy from Esurance to Travelers. I picked apart not only my home and auto quotes from Brian/Travelers, but also looked into how my HO-6 policy would cover me when it came to paying deductibles from my condominium's Master Insurance Policy as well as any special assessments from the homeowner association. I had a lot of questions and requested many changes to various coverages and limits. Brian was patient and helpful when working with me and he answered all of my questions clearly. In the end, I've got home and auto policies that I am happy with thanks to CBIZ.

Update. This 5 star…read morereview is strictly for Dan Barracliff. He read my Yelp review, took my situation very seriously and got on his team to work on resolving my issues. He contacted me asap! I can gladly say that everything is taken care of. Indeed! Within a few days, I got the official letter about the cancellation. In a few more days, I got the refund check. It saddens me that I had to part ways with Statefarm like this but at least concluded with a better ending. Thank you, Dan Barracliff. If all your employees had your same work ethics.

I just spoke with a Mr Jeff Grimoldi. I just had the best interaction with an insurance agent ever!…read moreHe was able to get close to my current policy rate. We did not make a deal. However I saved his contact info for the future. If all of your employees are half as good as Jeff. You have the best team on the planet! Sincerely Timothy Kingsley

Judy is absolutely amazing!! Very helpful & super attentive. I had a billing issue, and she was…read moreable to help me understand it.

Judy is amazing!! Very thorough in finding the lowest rates for auto insurance. She is very timely…read morein responding unlike other agencies. Highly recommend!!

5 Star service, they always answer questions and ready to help any time! I really enjoy having…read morecoverage here. They are loyal, polite, trustworthy and knowledgeable. I highly recommend this agency.

It's usually hard to get an insurance human on the phone - but today, I spoke with Amanda and she…read morewas very helpful, pleasant, positive, and action oriented. Thank you for helping me get another discount - Safe Driving Course :-)

I am extremely disappointed with my recent experience with Steve Cannon State Farm Insurance…read more I initially called the office to add a new vehicle to my existing policy. I spoke with Colin, who provided me with a quote for the new vehicle. I asked him to email the quote to me, but he explained that due to a system change, he was unable to send the email at that time. He advised me to call back the next day to move forward with the process and assured me that he would leave detailed notes about our conversation, including the quote he provided. When I called back the next day, I spoke with Marisa Litavis, and unfortunately, she seemed completely unaware of the conversation I had with Colin. Instead of professionally reviewing the situation, she made an inappropriate comment along the lines of "you know men do not give details," and also made additional comments about Colin's work ethic that I should not have been privy to as a customer. That was extremely unprofessional. Marisa then gave me a new quote for the vehicle, but the amount was over $100 more per month than what Colin had quoted me the day before. When I questioned why the amount was so different, she stated that they were doing system upgrades and said she would double-check and call me back. When she called back, she told me that the higher amount was the new price and that Colin's quote was incorrect. Because of the drastic difference in price, I let Marisa know that I would be shopping around for more affordable insurance. I ended up finding a new policy for both my home and auto insurance with another large company. Not only was the new company able to offer me better coverage, but the price was also much more affordable than what I was being quoted through Steve Cannon State Farm. Since the State Farm office was already closed by the time I secured my new policy, I waited until the next morning to call and cancel my existing policies. When I called, I spoke with Marisa again and informed her that I wanted to cancel because I had found better and more affordable insurance. Her tone and attitude toward me were extremely rude, nasty, and unprofessional. I felt mistreated and disrespected, and honestly, the way I was spoken to made me feel like I was being treated unfairly as a Black customer. Marisa told me she would cancel the policies and that I should receive cancellation information. Because of how poorly the conversation was going, I told her I preferred to stay on the line until I received confirmation. She rudely told me to "hold." Once she came back on the line, I was able to confirm that I received the cancellation information. However, while I was still speaking, Marisa abruptly said "okay, bye" and hung up while I was mid-sentence. I called back and told her that she had hung up on me while I was speaking. She denied it and became argumentative. She also stated that she wanted the rate and company information for my new insurer, but at that point, I no longer felt comfortable continuing that discussion. I told her directly that her behavior was rude and unprofessional. I have had my home and two vehicles insured through this State Farm location since I purchased my home in January 2021. As a long-term customer, I expected to be treated with basic respect, professionalism, and fairness. Instead, I was met with inconsistent quote information, inappropriate comments about another employee, a lack of accountability, and extremely poor customer service when I decided to move my policies elsewhere. I used to think highly of State Farm as a brand, so this experience was very disappointing. I truly hope State Farm does not condone this type of behavior from any office representing its name. It is unfortunate that this location gave me such a negative final experience after years of being a customer. Steve Cannon State Farm needs to do better. Customers should be treated fairly and respectfully, even when they choose to make the best financial decision for their household. No customer should feel mistreated, dismissed, or disrespected simply because they found more affordable insurance elsewhere.

Meeting with Colton Cannon was great. I found him to be personable and knowledgeable as we reviewed…read moremy policies. He even pointed out a few ways I could save money! This in-office meeting was well worth my time.

Sahar Kazemi is an insurance professional who possesses a deep knowledge of Farmers' products and…read morea commitment to customer service. Sahar's friendly personality and easy conversation skills combine to make dealing with her a positive experience.

Sahar helped me on each and every step to get the Car , home and umbrella insurance with Farmers ,…read moreshe is very knowledgeable and responsive. Highly recommend her, she is just great to work with!!