Great office, with friendly staff and knowledgeable. Offers annual views for all your policies and…read morediscusses any additional discounts you can take advantage of if you can qualify or take like Defensive Driving Driving which is free and provides the discount for 3 years. Each driver who has a clean record within the past 3 years can impact your premium.

Bobby was super helpful with helping me weigh options when i suddenly needed to purchase a new car…read more He answered a million questions willingly and even ran VIN numbers while i was at the dealership. Highly recommend

We love State Farm! Their rates are very reasonable! And we love Ron and his assistant Angie!…read more Their customer service is the best!!

Erin helped me get my Apartment renter's insurance. I had to change my policy like four times and…read moreshe was very kind, professional and helpful throughout the process. HIGHLY RECOMMEND!!!

Amy is empathetic and knowledgeable about the many insurance plan options available. She helped me…read morefind just what I needed! She's fantastic and I look forward to working with her in the future.

We reached out to her in late October because our existing agent was not responding to our multiple…read morerequests for an appointment to make a decision about 2026 since the existing MA plan was going away. We spoke by phone today and clearly she is not in a position to take on new clients as the first opening was December 1 and we had to decide whether to go with MA or Medigap with no guidance or information in writing. Needless to say, we will be looking for help elsewhere.

Founders Insurance is a independent insurance company in historic Woodstock. They're technically…read morenot in the square but across the street from Chattahoochee Tech on Main Street in a gorgeous newly renovated historic house. If you live in Woodstock then you would know that Founder's is famous for their enormous Santa with two reindeer in the front of their place around the holidays....It's a Woodstock tradition! I came in to check out whether I could get a better rate on my car insurance which keeps going up about 5% every few months. What struck me about this company is that they're not a typical insurance company. Everyone here treats you like they've known you for years and years. The house itself is worth coming in and checking out. It's like a showcase home with exquisite decor and detailing. It reminded me of one of those boutique hotels in Savannah. I met with a lovely Carleigh Hart who has the best bedside manner ever. I wish everyone was as easy and friendly to deal with as Carleigh. Unfortunately they weren't able to find anything cheaper than what I'm getting with my current insurance provider. Thanks for trying Carleigh. Cheers! 1356th review 5/7/2018 276th for 2018

A full service Insurance Agency. Surety Bonds, Home, Auto, Life, Health and Commercial Insurance…read more Ask for Doug!

This was a return call to the agency in reference to a form that we needed to complete. We had a…read morenumber of questions we wanted to discuss, Ryan answered all our questions in a professional manner. He also inquired about all our needs and explained coverages so that we understood.. At the end of the call I realized that I was talking to the agent Ryan Murchland himself, he was taking calls at 4:00pm on a Friday. He did introduce himself at beginning of the call but I assumed it was a member of the office staff. We were on the phone over an hour and he patiently answered all our questions. He made some suggestions of coverages that may benefit us in the future. We were very pleased with our conversation and feel like he knows customers as cutomers.

Haven't had an accident in 30 years. Deer hit my car small dent in front. They tried to total my…read morecar and give me over 3k less than book value. I fought with them 2 months to fix it. Even after filing complaint with state insurance commission they gave me false regulations as to why they weren't going to repair my car. After one final letter before getting attorney's involved they relented and paid for repair. I had to pay for a rental this whole time 2 months they refused to pay even though they delayed the repair for 2 months. I will let everyone know NEVER use state farm.

We got a great professional prompt service that saved us HUNDREDS of dollars on Auto and home…read moreinsurance. Grace Carringer our Agent really came through. We highly recommend Mosaic Ins. Group

Grace Carringer is someone who is employed with your company and I would like to say how great she…read moreis with business and how her job is not just a job she cares and even is kind to other companies and willing to compliment them which is a rare thing these days. So just wanted to say 5 stars all the way for her. 10/28/24 Christine Diwan Guardian Ins.

Outstanding Customer service. They tend to details and I've never had to worry about insurance…read moresince owning my airplane. Great people!

Meeting with Colton Cannon was great. I found him to be personable and knowledgeable as we reviewed…read moremy policies. He even pointed out a few ways I could save money! This in-office meeting was well worth my time.

I am extremely disappointed with my recent experience with Steve Cannon State Farm Insurance…read more I initially called the office to add a new vehicle to my existing policy. I spoke with Colin, who provided me with a quote for the new vehicle. I asked him to email the quote to me, but he explained that due to a system change, he was unable to send the email at that time. He advised me to call back the next day to move forward with the process and assured me that he would leave detailed notes about our conversation, including the quote he provided. When I called back the next day, I spoke with Marisa Litavis, and unfortunately, she seemed completely unaware of the conversation I had with Colin. Instead of professionally reviewing the situation, she made an inappropriate comment along the lines of "you know men do not give details," and also made additional comments about Colin's work ethic that I should not have been privy to as a customer. That was extremely unprofessional. Marisa then gave me a new quote for the vehicle, but the amount was over $100 more per month than what Colin had quoted me the day before. When I questioned why the amount was so different, she stated that they were doing system upgrades and said she would double-check and call me back. When she called back, she told me that the higher amount was the new price and that Colin's quote was incorrect. Because of the drastic difference in price, I let Marisa know that I would be shopping around for more affordable insurance. I ended up finding a new policy for both my home and auto insurance with another large company. Not only was the new company able to offer me better coverage, but the price was also much more affordable than what I was being quoted through Steve Cannon State Farm. Since the State Farm office was already closed by the time I secured my new policy, I waited until the next morning to call and cancel my existing policies. When I called, I spoke with Marisa again and informed her that I wanted to cancel because I had found better and more affordable insurance. Her tone and attitude toward me were extremely rude, nasty, and unprofessional. I felt mistreated and disrespected, and honestly, the way I was spoken to made me feel like I was being treated unfairly as a Black customer. Marisa told me she would cancel the policies and that I should receive cancellation information. Because of how poorly the conversation was going, I told her I preferred to stay on the line until I received confirmation. She rudely told me to "hold." Once she came back on the line, I was able to confirm that I received the cancellation information. However, while I was still speaking, Marisa abruptly said "okay, bye" and hung up while I was mid-sentence. I called back and told her that she had hung up on me while I was speaking. She denied it and became argumentative. She also stated that she wanted the rate and company information for my new insurer, but at that point, I no longer felt comfortable continuing that discussion. I told her directly that her behavior was rude and unprofessional. I have had my home and two vehicles insured through this State Farm location since I purchased my home in January 2021. As a long-term customer, I expected to be treated with basic respect, professionalism, and fairness. Instead, I was met with inconsistent quote information, inappropriate comments about another employee, a lack of accountability, and extremely poor customer service when I decided to move my policies elsewhere. I used to think highly of State Farm as a brand, so this experience was very disappointing. I truly hope State Farm does not condone this type of behavior from any office representing its name. It is unfortunate that this location gave me such a negative final experience after years of being a customer. Steve Cannon State Farm needs to do better. Customers should be treated fairly and respectfully, even when they choose to make the best financial decision for their household. No customer should feel mistreated, dismissed, or disrespected simply because they found more affordable insurance elsewhere.