I've had this company for 4 years and it was really because they had the cheapest premium when I…read morefirst got my house. After that every year it went up, which I hear can be natural for insurance. I had to file a claim with them and I don't know if the company name changed or they have a different claims Dept but I had to file it with ASI. In order to receive my claims check, I had to update my mailing address since I moved and ASI could not update it even though they are the ones who would be sending me my check. ASI transfered me to TWG and I got hung up on after on hold for 5 minutes. I emailed Twg and explained the situation, and someone called me within 8 hours to help me out. They told me they had my correct mailing address but if I want to make sure I get the claims check to the right place then I'll need to call back and confirm with ASI on when they sent the check. My goodness, a lot of hassle.

This is by far the worst insurance agency I have ever dealt with in my entire life. To say they did…read moreabsolutely nothing for me when they were my agent is an understatement. Additionally they offered horrible advice that in the long run ended up costing me big time on a hail damage claim I had on the roof of my house. Moving here from another state I had never been faced with these oddball clauses about wind and hail special "deductibles" based on the value of your home. 2 percent to be exact, which quite frankly is ridiculous. But on top of it, to have your insurance company who has the value of your home, versus the value of your total property, write a home owners policy that includes the land add insult to injury. I am quite frankly surprised that Safeco would even allow them to write a policy like this since even in the case of catastrophic damage, would never have delivered on the full value of the policy unless the land itself were sucked into a big hole in the ground. Then I'm sure there would have been some earthquake exclusion that would have voided the whole thing. I have since switched my homeowners policy to Met Life which was a direct purchase thru a buying agreement with the corporation I work for and have done a better job talking to someone on line directly than when I had this lousy agency "working for me".... Also they have these young men who are actually quite glib and goofy handling their policies. I am reminded of how much I dislike these people after I just got a call from someone at their office today interrupting me in the middle of my business day to talk about getting me back as a client. He says he has some great rates to discuss with me.... REALLY? CAN I WASTE MORE OF MY TIME AND MONEY ON YOU? I THINK NOT!!!!

I've been dealing with Basha Insurance Agency for a while, and I couldn't be happier with their…read moreservice. They specialize in towing, trucking, commercial auto, and personal auto insurance, and they truly go above and beyond to find the best coverage at competitive rates. If you're looking for an insurance agency that understands personal and commercial lines and actually cares about your business, I highly recommend Basha Insurance Agency.

I have been a customer of Encore Insurance for 5 years and highly recommend them. Jason is a…read morewonderful agent to work with. He always finds me the lowest rates possible for my insurance needs. Recently my house was robbed followed by pipes bursting in the house. He was on top of everything and made sure the entire claim process was simple and stress-free. He also contacted me when there was a privacy issue and someone who shouldn't have been requesting information from my claim inquired about it. He immediately contacted me and let me know that no information was given out and that my information is secure with Encore and my home insurance company. I am happy to provide business to Encore for years to come.

I purchased a $2 million dollar term policy from this company in May. My agent made the process…read morerun very smoothly for me, explaining the steps along the way, and keeping me informed as things came up. We chose to use Schuler Insurance because they were local and they had access to hundreds of different life insurance companies. I have since referred my colleagues and family members to them.

I have nothing but great things to say about Home Team Insurance. My agent, Clay Hart has been a…read moregreat help with insurance questions over the years. Not only did he do his best to find me better coverage at a lower price, he also answered my call on a Sunday evening to go over a question I had on my home coverage. His service goes above and beyond any agent I've ever had. I would recommend him to anyone.

Unfortunately, most of us need to work! There are those that punch a clock and are rewarded with…read moremaking a living. Others are motivated by an upward-mobile career. And then there are those workers that don't consider a job, a job. They love what they do; they stay focused on service to their clients regardless of the time involved. They become emotional invested. A rare breed! Nick Klein is part of the rare breed! He is my insurance guy. I was fighting city hall (insurance company). They approved a repair, repair begun and then reneged on the repair. Once repair starts on a car, no other shop will work with it! For over a month, my car sat as I escalated to two corporate insurance managers but just heard the same story! Sorry. We made a mistake. I then checked in with Nick. He escalated to his management which lead to Nick single-handily negotiating with the repair shop that had my car which got the repair process going again. After a month and half, I now have my beautiful car back. Just a miracle! He probably spent a week working on my crazy case and did not make a dime except my undying gratitude and support. Nick Klein. A Rare Breed!

Outstanding service and professionalism!" I had an excellent…read moreexperience with Wholestate Insurance Group. Their team was incredibly helpful, responsive, and transparent throughout the entire process. They took the time to explain all my options clearly and helped me find the best coverage for my needs at a great rate. It's rare to find an insurance company that genuinely cares about their clients the way Wholestate does. Highly recommend them to anyone looking for trustworthy and reliable insurance service!

I was in a tough spot where insurance had lapsed and needed to get something in place ASAP, but was…read morein a very tough place financially and not able to get all the bells and whistles. I reached out to half a dozen different places to do some price comparison and ended up going with the Allstate coverage for home & auto with Jarrod Michoski. Unlike almost everyone else I spoke with, he understood my present situation and sold me only what I needed. He set the stage for a conversation in the future where we can revisit and make sure I have the best coverage, but knowing where I'm at today he didn't waste his time or mine trying to sell me an expensive package. I very much appreciate & respect his way of doing business.

I have used Jarrod Michoski for 6 years since I moved to Texas and I love him!!! Jarrod is always…read morewilling to help, is personable and quick to respond (email and phone). He is very knowledgeable and upfront. I have stuck by him because he doesn't make you feel like just a client but someone who he genuinely cares for in terms of insurance!

Guest Insurance Agency has been my agent for over 20 years. With this agency you always get…read moreknowledgeable service from people who actually care. You aren't just a number here.

I've been with Guest Insurance since 2003. My recent experience with Robin was informative. She…read moregoes above and beyond! I highly recommend them.