Hi there, This isn't a review but just me trying to get in touch with someone from Liberty regarding a bedbug follow up service I received on 7/12. The tech said he was going to be using something different than the first treatment and that if I wanted to find out what it was / what was in it, I could contact the company and they would send me the info. I called the office and left a VM around 9am when the tech finished the treatment. I went to work etc and when I came back about 13 hours later, the smell was overpowering. Since it didn't smell the first time after 5 hours of being away, I wasn't sure if it was normal / okay for me to be there, so I called the emergency line to see if anyone had any advice on what to do. I wound up going to a hotel since I didn't really know what to do at that point. I tried a few more times to get in touch w someone and then went to sleep. I called again this morning and the guy who answered said he would have someone get back to me. I called again later in the day and again this evening. He seemed surprised that I still hadn't heard back. He said someone named Ian was going to get back to me if that helps? I also emailed my landlord to see if they could at least give me some info from the tech report that could be helpful, but no word from him either. Then I emailed the general Liberty email address. My place still smells pretty bad and I haven't heard back from anyone yet. Can someone please get back to me? I would appreciate it. I will keep trying to reach you guys on a daily basis online / via phone etc. until I hear back. NYC hotels aren't cheap and I would like to get out of the hotel and unpack my things. read more

Working with Liberty across all of my stores has been a great experience. Their team consistently delivers exceptional service, always professional, responsive, and thorough. They make everything easy from an operations standpoint--handling issues quickly while also being proactive about prevention. I never have to worry, which is exactly what you want in a partner like this. I highly recommend Liberty to any business looking for reliable, high-quality pest control. read more

Really great experience with Liberty Pest Control. They showed up on time, were very professional, and explained everything in a way that was easy to understand. You can tell they know what they're doing and take pride in their work. Everything was handled quickly and thoroughly, and I felt confident in the service from start to finish. Would definitely recommend them to anyone. read more

The worst company - they don't listen to instructions or follow directions. Now I wish they would just leave but they wont leave us alone.

I called with a serious Ant problem in my home. Technician was very knowledgeable and pleasant. Ants are under control and the tech actually called to check on us! Refreshing level of customer service. I highly recommend this company and the price was right! read more

They never show up ! and dont know how comprehend NO We do not want them to provide Us. service After they failed to come to the appointment for service they have pester me 2x a week calling us to service us. No means no. Very simple We have an exterminator who we use and shows up. They are the worst! read more

Liberty does my building in queens and they are the most basic exterminator. They toss down a couple glue traps and tell you you probably should plug holes in the apartment. Really minimal provider would not recommend. read more

excellent!! Happy to see zero ants . Thank you to the crew. It was not easy getting these insects close to the beach and Liberty was able to make it happen. read more

Called for a mouse. They were very friendly over the phone and got to me in a very timely manner. Very professional in their work. Definitely would use again. read more

liberty pest control was fantastic . I had a very bad infestation of mice problem in my building in my apt. They took care of the terrible situation. I am so happy and satisfied with their service. I would recommend them to everyone going forward . They are very professional. read more

From start to finish , Liberty Pest Control is amazing . I've been struggling with ants for a few weeks now , they came very fast and remedied the situation. I've been using them for many years now and they are always very professional and efficient. Highly recommend! read more

We called with an urgent problem at our house. Liberty Pest Control made time for us right away. We spoke with Ian on the phone, and he took the time to understand our issue and go through our options--extremely patient and professional. Liberty Pest Control then got us scheduled for the very next morning. When the specialist on site arrived, he was very friendly, thorough, and he solved our issue right away. Overall excellent experience for both customer service and results. read more

Great,prompt, and efficient service.Reasonable,fair pricing.They will follow up if problem persists.I would highly recommend. And I am not one to usually write a review. read more

I would highly recommend Liberty Pest Control. Very prompt and solved the issue in 2 visit's. i had the issue and had other exterminators come and couldn't solve it. These guys are great.. read more

Scam company who've cold-called our business too many times! Find some other marketing tactic!

I am shocked after reading some of these reviews! liberty pest control has been my go to exterminating company for my business the past 4 years ! never once had one complaint .... same day service on emergencies as well including yesterday - had technician come within 45 minutes of my phone call on a busy Saturday afternoon ! they come twice a month like clock work without me ever having to remind them ! I never have any exterminating issues with my business thanks to them. James is the best I highly recommend him ! Ian who handles the scheduling is fantastic and very sufficient ! I will always recommend to any business owners and home owners I know ! read more

I would highly recommend Liberty Pest Control. I spoke with Evette and she was professional and answered all my questions and concerns. She was able to set up my appointment quickly and once the job once done she followed up to see how everything was. She was a pleasure to work with. read more

Liberty is quick to action. Their technicians are professional, courteous and clean. They offer great insight and advice as to what the root cause could be. I have used the on multiple occasions. Not only will I continue to use their services but I would recommend them to anyone in need of pest control. read more

I work at a midtown restaurant and received a call from a person trying to solicit business from us. My boss asked me to politely decline which I did and that's when the salesman went off the rails yelling, "you are not interested now but you will be when your restaurant is overrun with roaches and mice droppings". I let him go on for a minute (mostly out of shock) and when I asked why he was being so rude he got even more angry saying "Rude! I'm being rude?" uh yes and completely inappropriate. He demanded to speak to my boss and when I said "sir he doesn't want to speak to you" he yelled incoherently and hung up on me. Liberty Pest Control if your surly sales rep keeps this up you'll be known for repelling clients, not bugs. read more

I have been using Liberty Pest control for several years now. They have been nothing but courteous and professional. I have dealt with other companies in the past, never fixing the issue or overcharging. I have recommended Liberty to several friends, family, and businesses. Everyone thanks me for the recommendation and says the same about them. I highly recommend them. You will not be disappointed or overcharged read more

GREAT SERVICE The company offers one-time treatments or pest control plans that are tailored for your situation and the season. I have been a customer from 2017. I am very satisfied with the service of this company. Technicians arriving on my regularly scheduled monthly service have been informed, polite, and thorough. Price is reasonable, and easy scheduling with fast turnaround time. I highly recommend to anyone with pest issues, to giving Liberty a try!! I had an issue with rats & mice, in 2 visits they quickly got rid of them and plugged up all holes in tenant's unit & mine. Plus for seasonal treatment, they treated my outside window panes for insects (ants, spiders, etc.). They keep me well informed of what they were finding outside on the rat bait poison box. read more

Liberty Pest Control has been the most consistent and effective company I have ever hired. I highly recommend them.

I unfortunately found that i have a mouse or maybe mice in my house. My daughter had recommended Liberty pest control. I am ver pleased. They came the same day I called and examined my house very thoroughly. Within a few minutes of being in the house the technician located where they were coming in. He set a number of traps and plugged up openings and put a poison powder inside holes of entry and protected my family from being exposed to these chemicals. When he left I felt like it was a very thorough job and that we will be successful in riding our house of this pest. I highly recommend Liberty pest control. read more

I called Liberty spoke to a gentleman named Andy very rude and unprofessional he told me to let my 82 year old tenant stay in the apartment while we are spraying for roaches he said if she dies you would get a lot more money for the apartment I definitely would not recommend this company read more

This company is the best. They sent someone the same day I called. The team member that came was very polite and informative. He helped move some furniture so that he could treat all the corners . He suggested some things that i could do to keep the pest away longer. Overall it was a very good visit.. I strongly recommend this company to anyone who wants to use a company that takes pride in the service they provide. read more

Highly recommend this company. Customer service was impeccable. Quick and efficient. Easy to deal with, friendly and great prices.

I work for a restaurant and received a call from sales rep Caroline, asking about our pest control services. Knowing this was not a company we work with, I informed her that we are not interested and hung up the phone. (Honestly more politely than most people respond to telemarketers.) she called back and my colleague picked up and was extremely polite to her (more so than I was) and also said we are happy with the service we currently use not interested in changing, to which Caroline responded "you know, you sound really stupid." As someone who works in customer service, I am astonished a representative would be so rude. We weren't going to use this service anyway but now we will warn others not to as well. read more

Liberty Pest Control - Proof of who called in case she tries to deny it. - Pest Control Near Me - Brooklyn, New York

Highly recommend this company! They were super effective, reliable, and made our satisfaction their priority. Mario (our technician) was extremely knowledgeable and diligent when it came to exterminating mice from our apartment. Thank you to the wonderful staff for coordinating an exterminator within hours of our request. Look no further, Liberty is the answer! read more

My cousin and I co-own a commercial business that used Liberty Pest Control for about a year. Liberty did a terrible job. We kept calling the office to complain and they did nothing to fix their incompetence. Their technicians are always late, don't come on the correct day or don't come at all. Our roach problems were worst than before we had any service at all! But they kept charging our credit card without any issues at all. What a scam. Once we fired them they continued to call us constantly, at least once a week, asking us to hire them. WE FIRED YOU! PAY ATTENTION! STOP CALLING! Look somewhere else for your pest control needs. Stay away from Liberty. read more

This company constantly harasses my business everyday, after numerous times I've told them to be taken off their call list, but yet get a call from them at least 2-3 times a week. Stop calling me, and no! I do not wish to do business with you! read more

Great service and friendly people! Resolved my moth issue shortly after their visit. Thank you!

I thought these guys were really good. I had 2 other companies look for the source of the problem and they couldn't find it. Liberty sent a specialist trained in identifying different types of pests, treated the problem and also found the source that was in the foundation. read more

Best service ever! Very professional and knowledgeable staff. The technician assessed, informed, and delivered good results with our moth problems. read more

Liberty Pest Control is the absolute worst company I have ever interacted with in my life. I've seen an uptick in cockroaches since they started coming to my apartment. They came 5 times. Each time the technician comes, they want me to tell him where to aim to spray his roach chemical. If your only value add is to shoot the chemical, then why do we need to hire you?? The chemicals don't even work! One technician came to set up sticky traps to help him identify the problem areas so he can resolve them in a follow-up visit. During the follow-up visit, the conversation went like this: Me: Okay so the technician came last week and he set up 8 sticky traps around the apartment. Hopefully we can use that to isolate the problem area. Liberty Pest Control Technician: So where do you want me to spray? Me: I think there were more caught in the bathroom. Liberty Pest Control Technician: *Walks into bathroom. Okay where do you want me to spray in the bathroom? How is this business still operating? I even asked the guy what exactly the spray does..AND THE TECHNICIAN DIDN'T EVEN KNOW! read more

Stephen looks after clients wonderfully and assigns you his best staff. Benny and John are standouts. I live in an old apartment building in a very densely populated part of Queens= mice and other critters. Stephen always does his best to dispatch help quickly and efficiently. Great job, guys! read more

After contacting 8 other exterminators, Liberty Pest was the ONLY company that were willing to take care of a sewer rat issue without charging unnecessary fees. Their service was excellent, marked with amazing communication, punctual visits, and responsiveness to our needs and concerns. Bernard explained everything he was going to do before he started, listened patiently to our questions and answered everything with professionalism. He was extremely thorough in his assessment of the rat's entry points and instantly addressed the issue. Bernard takes pride in his work and it shows! I am very pleased with the professionalism and punctuality of Liberty and will be using them in the future. Thank you Liberty! read more

I recently used Liberty Pest Control for my aging moms apt. It was overcome with roaches. The technician was very thorough and knowledgeable with our problem. He did a great job and gave us helpful tips about our condition. From the initial call to Liberty to the end result it was a pleasant experience for a disgusting condition. Now a couple of weeks have passed and Yes no roaches. Thank you Liberty. Philip read more

Won't stop calling, violating federal law after asking to remove us from their call list multiple times.

Liberty Pest control to the rescue. We were in desperate need of an exterminator for a pesky problem of waterbugs in our house. We have 2 small children, so we wanted to make sure we got this taken care of quick. Ian helped me out on the phone and was quick to make an appointment. The gentleman who came to the house was very professional and paid attention to all the details. He literally didn't leave one stone unturned ... he was great. He was knowledgeable on the service he was providing and he did a great job. I'm so happy we went with Liberty Pest ... hope I won't need them again, but if I do, I'l definitely be back. Thanks. read more

Wow I can't begin to tell you how astonished I was about the service being provided today, not only was he on time, he helped move around furniture and he was very caring when he stated his he would use in the room due to having a 3 month old baby. He sprayed where he needed to, used the gel and glue traps. This company if i could give them 10 stars I would.I love this company would definetly use them again if needed. If you need extermination go with them. You won't have any regrets. I know I didn't. Thank you guys!!! read more