This firm does FANTASTIC work preparing individual/family tax returns. I have been using them (and…read moreChris Bratton in particular) for several years. They are very helpful, very responsive and work in a very timely way. I highly recommend them and would give them 10 stars if I could.

I am so thankful we got a referral to go see Barbara for our tax needs. She has been so helpful, so…read morepatient and so valuable to our particular situation. Our case is not an easy one (at least for me to sort out on my own), but she handles things with ease and confidence. She helped me get money back in 2011 that I thought was lost for good. I cannot recommend Barbara higher.

It was very easy dropping off my taxes. The staff here kept in touch with me while they were…read moreworking on my taxes. However, when they were ready, I was not informed. Thankfully, I called to follow up and made an appointment. My frustration occurred when I showed up, and I wasn't on the schedule, but the appointment had been noted on my file. So I had to wait to be seen. I was on my lunch break, so after 25 minutes, I had to leave. I did not appreciate this. I received many apologies for the mix-up, but each one came with an excuse: it's just really busy/crazy this time of the year. I don't want excuses! Take responsibility! Coming in a few days before the 15th, I found them filing extensions for walk-ins. The cost will be deducted from their preparation fees. I think that's great. In the end, my taxes were completed to my satisfaction, I enjoyed working with the tax preparer, and I will come back next year.

This place is the go to place for taxes. Lorrie was my tax pro this year but last year Debbie…read morehelped me! Even though I hate tax season they made the process super easy. Best Tax Service in Austin TX. I will never go any where else again. I would recommend to all my friends and family!

They did a great job in my opinion. We are first time home owners and were worried about the taxes…read morefor our new build home. They went in there and saved us money. Make sure you give them a try.

Be careful, you're signing up for a recurring service. I requested that I didn't want them to apply…read morefor the current tax year on April 27 of this year. It's now August and they tell me they're going to charge me $100 cancellation because I requested this after April 1. In the meantime I've gotten 20 e-mails asking me to "allow them" to file for me this year. Now on August 3rd, it's moved from requests to threats that I will owe $100 to cancel for this year. What a crappy business.

Terrible company and operating practice. Cancel…read more After signing an agreement in 2022, I had no contact or updates for a long period of time. Years later, I received sudden demands for payment with a two-day deadline and threats of a small-claims lawsuit. I repeatedly asked for confirmation that they were no longer acting as my agent of record, which took multiple requests to resolve.

Does the basic work. Won't fix their mistakes when pointed out and still time to fix. When asking…read moreabout fixing their mistake, they decide to drop me and didn't notify the county they are no longer representing me in order for me to correct myself. Five days afterwards, I receive an email for renewing next year. Completely unorganized. Will be seeking counsel on dealing with this situation as they cost me around $1500 from their mistake. Response to owner: According to the appraisal office near the end of December you were still the representative. As stated to you in email, they can't tax additional square footage if there is no permit of occupancy as it is not yet a conditioned space. This is factual and I am a general contractor, so I clearly know. An increase from a 5 bedroom to 6 bedroom and additional 247 sq/ft definitely increases the tax amount by 1500. Shall I attach a copy of the email where you state that increased sq/ft doesn't increase property value? Not accurate.... You state you lowered my property amount to less than 2023. This was because Pflugerville lowered their tax rate to accommodate increase prices, had nothing to do with you.

This was my first year doing business taxes and he was so helpful and always found a way to answer…read moremy questions. I definitely recommend him for any tax needs!!

I know I should have written this back in March when we had our taxes done but I somehow forgot…read more Like many people, I probably would have jumped all over this if our experience was bad. We moved from Mass. where we had used the same accounting firm for about thirty years. I somehow located this business two years ago and have received exceptional service for the last two years and will continue as long as the owner is still there. I know that this is an ethical, honest efficient accounting firm and I recommend them highly.

The Tax Center in Cedar Park, TX is...awesome!!…read more Joe processed my complicated return so quickly! I paid less than I thought I'd have to, and definitely less than H&R Block quoted me! They were so flexible with me and my busy schedule and even met with me on Saturday. The whole process was so quick and easy, and knowing my taxes were in good hands made me feel so relieved! They have great deals and incentives for their clients, and I even received $25 off for referring someone. They also have another current "Early Bird" promotion: $50 off for filing before 3/15! Joe is extremely knowledgeable and his wife Patty is so warm and friendly. I will definitely be recommending them to everyone I know!

I was about to cry when my TurboTax wizard said I would have to pay XXXX in taxes this year…read more I knew I was doing something wrong and that there had to be a way to get that amount down! So, I reached out to my accountant friend who reached out to her bro who suggested this place! Of course I went to them -- they're Vietnamese and close! I called, made an appointment (they're open 7 days a week!) and it took me less than one hour to finish up my taxes. What a relief. The person who signs off on all the paperwork is Mr. Huynh. He has front-end staff that inputs the information and then he goes over it with you. Huynh gave me some tips regarding my retirement investments and after shuffling around some $$, I shaved off $1300 -- that's $80 well spent in my book! I normally do my own taxes, but if I have another year with more documents than usual, I am coming back here! I'm pretty sure their clientele is mainly Vietnamese but why would that stop you from coming here? LOL.

I came here two years ago and had a quick and pleasant experience. Last year I made the mistake of…read moregoing to a chain who charged me $200 for a basic tax prep!!! I came running back this year. Their hours during tax season are extended... call ahead and check. I called on Saturday morning during the middle of March. They told me to come in at 230. I showed up 10 minutes early.. was out the door by 240. It appears to be family run. Polite, efficient and reasonably priced for those of us too scared of numbers to do our own taxes.

We have been doing our taxes here for the past 4 years and they are always professional with…read moreexcellent service.

Need a CPA, better check elsewhere. This is one or at least​ in my​ case, one of the worst CPA's in…read morethe area. Basically and simply greedy and wanting to do the least amount of work possible to get their paycheck. I literally had never used a CPA before ​and expressed this before coming into office. I was promised I would be taken care of, informed through the ​process and I can tell you, I was basically "taken" advantage of. I met Brandon (whose​ initials are a ​representation of the office) and tried to ask him questions during our less than​ 5-minute​ meeting that was rushed. From the get-go​, the documents I was told to have prepared for the meeting were insufficient and Brandon requested more items. Which was fine but remember I am new to utilizing a CPA and relying on Brandon's office to help me prior to our meeting, which was simply emailed me a form of documents to bring which I had, but obviously the doc they sent was not updated. Next was just the overall customer experience... During my 5 minutes, ​Brandon maybe said 5 words, "hmmm", "oh" and "nodded" at the docs I did bring in. Literally still no explanation of anything, from what I need to do from the customer side of things...this continued throughout the rest of experience I encountered for this meeting and the duration of​ months I worked with the office. I never directly spoke with Brandon again, just got sent on my way and told to bring more documents. I should have cut ties immediately and took my service elsewhere but I just thought, maybe I just drop docs off and that's how a CPA works. Far from the truth as you are paying them to advise and work with you on your taxes... Advise from a professional standpoint better than me using FREE to $50 TurboTax​. Hence, why you hear​ people say I can't advise on that, it's recommended you get a "tax professional". I tried to ask to come in the ​office to figure out what was actually going on ​if I was actually doing what I needed, and had questions and was deflected through email over and over again and did not feel any value as a client. "...Therefore, we are not responsible. Please take your business elsewhere." The last sentence written in an email to an error I literally figured would be minuscule ended our relationship. Please don't always believe the website of a company, as BKM has great marketing, not customer service. Visit their website today and you will see what I mean. http://brandonkmoorecpa.com See "Our Commitment", "Our Goal", "We Offer" sections I really hope they consider addressing issues of being more involved with their clients. If my case is unique, I'd reply treat every client the same and your business will reflect your actions.