Very convenient and professional service. Friendly and helpful knowledgeable staff that makes the…read moretax return process a breeze.

I got my taxes done with Lil and she was great. She explained everything to me in a way I…read moreunderstood. I was out in less than an hour and very happy with the service. Everyone was very friendly and welcoming here.

I used H&R Block last year after my normal accountant became sick and was unable to prepare my…read morereturn. I can't speak on all the tax prep employees but I was assigned to Barbara and was told she was one of their top people. I ended up owing the IRS $2,800+ and the state $150+ and the price I paid for the service was twice what I was quoted. This year, I returned to an accounting firm and I only owed the IRS $700 and received a refund from the state with no real differences between the two years and the fee wasn't that much higher. My new firm is going to review H&R Blocks return and let me know how many things were missed that could have saved me money.

In March of this year, I had H&R do my taxes. I was amazed when I received a bill from the IRS for…read morenearly $2400 in May, 2022. I made an appointment to try and understand this. The person I spoke with could not find any reason why this bill came to me. Only later did I realize that I should have been making quarterly statements and had missed the one at the end of April. Not only did H/R not remind me, but did nothing to help cover that--such as providing a paper document to accompany my check. I skipped the June payment because I believe my income will be dramatically less than the last few years. Why wasn't I alerted to this oversight? Then, they reminded me that I need to do this for September. I cannot get into my information on line. The system is confusing. And confusing. And, yes, confusing. Try to make an appointment? No one is ever there or answers the messages. I suppose I might as well do my own taxes in the future.

We used Jeanie this year after my mom passed away and we were grateful to have found out she used…read moreher in the past so knew my mom's history. She agreed to do our taxes at the end of February. I was in contact with her throughout the tax period making sure she had all she needed leading up to the 4/15 deadline. Not only did she miss the deadline, she didn't communicate if she filed an extension. She left the office, didn't return calls nor return emails for approx 14 days & left us in the dark "after a grueling tax season and needed a vacation." I have never seen anything so unprofessional. This delay has lead us to pay multiple penalties to the US and state governments since we owed money and it wasn't filed on time. When she finally does decide to reply it's one excuse after another - vacations, slow seasons, busy season, lack of staff. Her negligence cost us time, a lot of money and stress!!! I do not recommend her whatsoever and regret working with her during an already emotional time in our family with the passing of our mother.

I've been working with Jeanie Perry for four years, and every season she's delivered professional,…read moreefficient, and accurate results. My circumstances have shifted, new jobs, growing family, even employer withholding errors, and she's guided me through each challenge with clarity and confidence. On top of that, her services are very reasonably priced and the value she provides is outstanding. I trust her completely and highly recommend her to anyone seeking reliable tax support.

Amazing agency. Kate walked my family through a tragic experience and helped us get the right…read morecoverages we needed to protect the family home. She is very personable and extremely knowledgeable about the ins and outs of insurance. Not only professional but very caring and kind hearted, too. She de-mystified the whole overwhelming process. We couldn't have asked for a better agent to help during this trying time. So helpful - we're grateful for these guys. Trustworthy agency!

Triple AAA agent. Best I've ever had. Extremely helpful and…read moreresponsive. I moved out of state and unfortunately had to change agents. Highly recommend Dave

I've had to come to this location for 2 transactions over the past 2 years and each time it's been…read morevery pleasant. Everyone at this location is super friendly and helpful!

Fast affordable old school tax service! David is very knowledgeable down to earth very affordableread more

Have been dealing with All American Tax Service for many years not only at the Dundee location, but…read morealso when they were in Carpentersville, and Elgin. Although it is 1st come 1st served, they are very thorough and take the time to make sure that all bases are covered. You have the option of dropping off your information and picking it up later, but I prefer to wait my turn and walk out with the finished tax return.

I met with Marty and his assistant, Lisa, for some guidance regarding long term care, retirement,…read moreand my pension. I was very confused, in particular, about the benefits and drawbacks of IUL's, but Marty steered me straight. Multiple people have tried to explain them to me and I always left confused. Not Marty! Both of them were extremely welcoming, open and insightful. Highly recommend!

The service at the bank is great. Old second itself, I have issues with. Whatever contract they…read morehave with Zelle creates restrictions for the amount of money that I can send through Zelle. The restrictions do not allow me to pay my rent. So, I am switching to Chase. I shouldn't have to have another app like Cash app or PayPal just to pay my rent.

The staff is very very friendly and super nice! They helped me in a timely manner. I would…read moredefinitely go here again