I can recommend Vetters only from a purchase aspect although they did all the bodywork repair…read more I bought my Escape from them after my car was totaled . That was 9 years ago and what a gem of a car. Absolutely no engine issues, good brakes, just replaced all 4 tires after 9 years!! And a new battery 3 months ago. Super super good automobile, the owner of Vetters sold me. I would purchase from him again. Honest, and reliable .

Timely, thorough review of collision damage and repair estimate for insurance company. They…read morecommunicated directly with the insurance company to verify estimate.

On 28 March 2026 while traveling to Tulsa Oklahoma from Medina Minnesota with my three sons and…read moredog, my GMC Yukon transmission disintegrated on I-35. I was stranded on the side of the road about thirty miles from Independence Missouri. My insurance Company notified a towing company who had the vehicle towed to Robertson GMC. The dealer ship was concerned that my family was stranded so they sent a man named Ray with his SUV and picked up myself, the dog and my three boys and took us to the Bass Pro shop in Independence Mo to wait for my father to drive from Tulsa to Independence to get us and take us to Tulsa while we waited for our Yukon to be repaired. Since it happened on a weekend the repair could not begin until Monday. I have to acknowledge Chris the assistant service manager who came in on his day off to sort out the details of repairing the vehicle so they could hit the ground running Monday morning. Now that's customer service. The assistance and caring attitude of this dealership sets the standard for customer service. I would like to thank Mike Robinson for setting the cultural climate of excellence, compassion and unity that this dealership operates in. The cohesiveness and team work I experienced by those employed there is a rare commodity these days. I want to publicly recognize Robbie Brook Service manager, Chris Assistant Service manager, General Manager Tim who called Ray to transport us to Independence and Roy Gates who drove us. Chris kept me informed about the progress of getting a new transmission installed and working with the warranty personnel. To say the process went smoothly would be an understatement. The process was flawless and the new transmission was installed in an expedient manner. I also want to thank the mechanics who installed the transmission for their expertise and knowledge. Your excellence in service is commendable. I picked up my Yukon Wedensday and drove it back to Minnesota. I am happy to say we have had no issues with as of today 3 April 2026. It is operating flawlessly. I highly recommend this dealership and the culture of excellence they have set for their community. Thank seems insignificant, but it is from the heart! KWE Tulsa Ok

This was the easiest and stress free car buying experience I've had in a long time. Jordan and…read moreTerrence were amazing and I would highly recommend this dealership for your next vehicle purchase. I'm loving my K4!

Got into an accident and took my 2023 Honda Civic to this shop to be repaired. By far the easiest…read moreprocess. All I had to do was drop off my car, sign a few papers and they took care of the rest. They spoke with other drivers insurance, my rental car, and gave me an update every Tuesday and Thursday. I expected my car to take a while, since they had a wait list but my repair was finished in less than 2 weeks. When it was time to pick up, my civic looked brand new. They even replaced the aftermarket door handles I had installed, the attention to detail is outstanding! I usually don't leave reviews but this place deserves it. Definitely recommending to friends and family.

I had my vehicle repaired at this shop in July 2025 following a rear-end collision. In January…read more2026, I noticed a leak in the trunk. When the trunk was inspected, it was discovered that the liftgate had not been fitted properly, causing uneven gaps and a misaligned closure. Additionally, when I picked up the vehicle after the repair, the badging on the car was incorrect. I asked the shop to replace it, but during the replacement they dented the piece, leaving two palm-sized dents visible. The exhaust pipes had also been repaired but were noticeably crooked. When I brought this up at pickup, I was told that it was "normal." Later, when the bumper was removed during further inspection, it was discovered that the vehicle had sustained frame damage that had been repaired. Despite the shop communicating weekly during the repair process, very little detailed information was provide regarding the progress of repairs from July-August 2025. After a re-inspection and evaluation of the work that had been performed, it was ultimately determined that the vehicle was a total loss and should have been declared totaled after the initial accident. Overall, due to poor workmanship and the issues discovered after the repair, I would not recommend this location.

John and his team were really helpful when we needed to get our front bumper repaired. They kept us…read moreupdated through the process and were very friendly. The car looks great as well!

Cannot say enough great things about Classic Collision Center. Just the kindest/most…read morehelpful/knowledgeable/polite guys I've ever come across- not only in the car industry, but in life! Seriously! They blew me away. The brothers who run Classic Collision are everything business owners should be- I really appreciated them. When my car was in an accident and I didn't know where to take it a friend recommended this place. She mentioned how incredibly nice and helpful they are- and she was right. God forbid I ever need to take my car to a collision center again, but if I do- this will be the place!

TERRIBLE CUSTOMER SERVICE!! Due to an accident, I needed my passenger door replaced. I took my car…read moreto Ussery for the repair. I was sitting one foot from the owner, as he spoke with his "parts" man, inquiring whether or not he had a door. The parts man said he had a door. BUT...I had to wait FOUR DAYS before I could pick up my vehicle, with no explanation for the delay. In the meantime, I was forced to rent a car. I was charged $950 for a used door!! Combined with my rental car charge, I wound up paying almost $2000. There was absolutely no reason for my having to wait so long to have my door to be replaced, and I DEFINITELY question why I was charged so much for a used door!

Eric, does an amazing job. I have used Ussery's for more than 30 years and I have always driven…read moreaway 100% satified.

I requested an oil change and tire rotation as it had been 5,000 miles since the last time I had…read morethose services performed. Automan/Autoplaza called AFTER they had performed the tire rotation and questioned my logic in performing this service multiple times. Then, he said that the tires were worn out and he just couldn't figure out why, but maybe it was out of alignment. The tires had 42,100 miles on them, and they are rated at 45,000 miles - original equipment on the 2016 vehicle. Rotation at 5,000 miles is standard and recommended by Nissan. So, a repair shop worthy of my continued business would have stopped the rotation when taking the first tire off the car, prepared a quick quote of 2-3 tire options and called me to say that they thought it needed tires and perhaps I would consider that rather than the rotation. Not this guy. Charged $45 for a tire rotation he couldn't rationalize. Was bewildered how my tires may be worn out. Suggested there was something wrong with the car, but offered no evidence to that end. Didn't bother to spec out replacement tires for me (even after I asked him to do so and gave 45 minutes before I came to pick up the car.) Services were pricey - my car takes synthetic oil, but they charged over $27 more for this service than my previous mechanic. The dealer where my wife gets her car serviced does a synthetic change including tire rotation, multipoint inspection, and fluid top-off for about the same price I was charged just for the LOF at Automan/Autoplaza. The scratches on my door will buff out, I'm pretty sure. And, I did contact through the "contact us" option on their website and have received no response.

I used them for an insurance claim. They painted my car a different shade of white and didn't match…read morethe rest of my car. After taking my car to a different shop this time, I realized they didn't do things that were supposed to be done when replacing an ignition. I don't think they set me up for success when I used this shop. I know someone else who has also used them multiple times for motor issues and continue to have problems after investing a lot off money into this shop. The people are friendly but seems like they aren't precise in the work they do, especially when this work is a lot of money out of pocket.

I had a tire blow out on 435. Donovan came out within 30 minutes and was extremely professional…read moreand courteous. The price was reasonable and Donovan really made a bad day so much better. He also called and let me know when he dropped my car off at the auto repair shop. I would definitely recommend Overland Tow Service.

Donovan came out to tow my car. Got here quickly and was efficient. Reasonable price. Would…read morerecommend.

Have a check engine light on my motorhome. Took it to a regular mechanic in Odessa, MO. He…read moreconnected his lap top and found the fault codes. He couldn't do anything and recommended i take my motorhome to Premier Truck Group. Dropped it off today with Henry the Service Rep. great guy. they were really busy and let me know it would take a day before they could get to it. Fortunately, Henry got me in sooner.was told I have problems with the DEF Header and cost to replace around $3,500. Henry is going to work with me on the cost. Will provide update on the final cost and when job is completed.