Had leaks coming from master bath which caused flooding on the first floor. This company has made…read morethe process of water restoration easy on me and my family. All of their staff is super friendly and accommodating. One of the employees I believe his name was Daniel, went above and beyond to explain everything thoroughly that was happening day by day to make sure I understood what was going on in my house. Overall great customer service and very detailed in the process, so if you need this service, one of a kind is the way to go.

I wish I could review them on an actual experience. Instead I am writing about the support they…read moreprovided. We had water damage after a storm. I did my due diligence and called them right away. I was told that the phone lines were going nuts but I was actually the first person of the day to speak to someone. They took my information and said "I promise we will call you back today or tomorrow and we will have someone there tomorrow or the next day." The next day came and I called back. I was told sorry we got too many calls, we don't have the man power and we suggest you google water damage and see who else comes up. Now I am more than 24 hours behind everyone else. I wouldn't be mad if they told me the truth from the start. Instead they lied and now they are leaving me high and still not dry. I would never treat a customer like this. Honesty is important and if they told me yesterday that I should look elsewhere I would have.

Very grateful for the professional and caring technicians that came to my home so quickly. My water…read moreheater burst and my basement was flooded. They extracted the water, moved my furniture with great care, and left machines to dry everything thoroughly. Would 100% recommend them to family and friends.

Holy flood, .I called David at Water Restoration of Manhattan, he came out with 7 guys equipped and…read moreready to work as if it were a regular time of day. He definitely heard our cry for help. As we were all groggy, we were greeted and acknowledged professionally by all staff and team members. Water Damage Restoration of Manhattan helped 4 families in a matter of a few hours and on behalf of everyone we would like to say THANK YOU!

Honestly one of the most frustrating problems can be water damage, so I stressed out as usual and…read moredidn't know what to do or where to start. My friend told me to search online and so I did. I found this company which has great ratings and reviews, yet I was still a bit skeptical from previous experiences with different companies. However, I decided to give it a try and I truly think it was the smartest decision I made in a while!!! Not only that they were super professional, but they were also very patient and friendly and knew how to deal with my crazy frustrated attitude which really surprised me. They literally guided me step by step, whats happening and how to deal with everything in the mean time. They sent a very knowledgeable technician in no time and he knew right away what needs to be done. It's crazy to say that not only that everything is fixed it even looks cleaner and better than before. I'm usually a critic but I think for the first time there's nothing bad I can say about the service I was provided. They really made me feel like the whole company from the person who answered to the technician who came to my house was built and personalized to me and my situation. Although, this kind of service and feeling is priceless, and I would gladly pay whatever they would ask for, yet they were still very fairly priced, and I would strongly recommend them to everyone that should need this kind of service, and will call them again if needed with no hesitation!!!

These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

I called at 11pm and these guys were quick to answer and sent the crew out right away…read more This company is fantastic and did great work, quickly. I hope we never have to call them again but if there is a need they will be the first company that I would call.

Excellent restoration service. I had a damage in my celling…read morefrom a broken pipe, We called these guys and they came over within an hour. They did a fantastic job super happy we found those guys.

Received a quote of $1800 for a basement cleaning I then received an invoice for $3200 I inquired…read moreabout the large difference and was told the price would be $2100 I received the invoice for $2100 then opened it to the payment page and the price was $2200 completely inconsistent with what the charges are going to be initially when I inquired about the $3200 bill they asked if I was filing a claim with my insurance it doesn't matter there should be consistency in pricing.

Total Restoration arrived quickly and efficiently demolished my area that had severe water damage…read more My complaint is that they left at least 8 garbage bags full of the demolition in the middle of my driveway ( 15-20 feet away from garbage can) and covered it with a tarp. It's been 6 weeks and they haven't picked it up. They picked up fans but not debri. Calls for owner have gone unanswered. Website says "24 hour service " yet voice mail says only leave message if it's an emergency. Website always says " Open Now". Not honest.

Had a leak in my bathroom and was panicking that it was spreading quickly and going to affect the…read morepeople below me. Sent out an inquiry for a water damage company and got an immediate response from David of Rainbow International of North Brooklyn. His knowledge of the matter made me feel confident that he would get the job done right and with haste. My expectations were exceeded when he, personally, came by to asses the damage, within the hour of responding to me. His crew arrived later that day and with minimal disruption to the rest of my apartment, repaired and dried out the leak before it got worse. Would highly recommend David and his company if you are in need of any damage restoration work!

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!

I rarely bother updating reviews but since Jamie's response is a blatant lie I will do that. I…read moredid not leave a review until after a year because that is when I first noticed that he did not finish the floor under the vanity leaving chunks of cement. You said you can do the repair without moving the vanity. You lied. you could not do it and did not do it. I never said not to do it and you know very well the tenant responsible for the damage was footing the bill. your work is shoddy and the photos (please see the horrible work done here) show it. your quote "You directly told us you did not want to move the vanity so we did the best we could under those terms". This is a blatant lie, you said the vanity did not need to be moved to do the job. "you also gave us the saddle to install we didn't purchase it and install it" It is definitely not the right saddle but instead of doing quality work you threw it down to be done with the job. I had to pay to have it replaced with a professional contractor. "You mentioned you wanted to give us more work which doesn't make sense if we did such Terrible work and because we were to busy due to the storm in September 2022 and we didn't get back to you on time you decide to write this false statement on yelp" I asked you to repair this shoddy job and in lieu I would give you more work but instead, you decided to throw these lies on Yelp because you are not an upstanding guy. "Once again another customer who doesn't want to spend to much money" I had no budget constraints and you know that. YOU didn't want to spend the time or money to do the job properly.