EDIT 4/30: Like I guessed from her previous lack of integrity, she claims I chipped my own sink on…read morepurpose?! This woman is a snake!!! Also responding for yelp and not to me directly when I am directly asking her to fix it. She will avoid accountability at all costs. Anything that goes wrong they will blame on you. It's just not worth it. Keep your sanity and peace of mind and hire someone else. I will make sure no one in my 82 unit building uses them and I will make sure everyone in Astoria knows how they treat people. I an beyond disgusted. Upon reaching out, the communication and follow up was excellent. I scheduled a facetime walk through of my apartment, was explained the process and everything covered as well as add-on packages. I was promptly emailed my summary and proposed invoice. I was excited and sent in my deposit to hold my date right away. The day before, I was the one who texted to confirm first because I was so excited. They arrived one hour early which was fine, and they got to work right away. You could tell they were no nonsense professionals just by the way they moved and I was full of joy knowing my apartment was going to be spotless. They told me to leave and come back so I did, all while maintaining communication with the owner over text, responding immediately. She had texted me about a few various things / questions and I replied the same minute as I was just waiting down the block. As they were wrapping up she said "they'll be done in 20 minutes if you want to go take a look" (verbatim). No mention of "how do you want us to lock up" or "can you come back because they can't leave without the door being secured", no mention. The fridge magnet they broke they mentioned though? I get back just as they're downstairs packing up, I go to open my apartment door and they PRESSED THE AUTOLOCK ON MY DOOR WITHOUT ASKING. It is an unspoken rule that you don't touch anyone's autolock!!!! I only use my top lock and the last time I had an issue exactly like this I had to pay a locksmith $300 to get back in. At this point I am panicking because I'm realizing I'm locked out. I call Amal who I was immediately responsive with all day and she proceeded to tell me "that's why I told you to go take a look" and "we can't leave doors unlocked we'll get a lawsuit". Neither of these things make sense "take a look" does not equate with "we're auto-locking the door" and I responded to all her messages the same minute she sent them all day, there's no reason she couldn't have communicated about me needing to be back before they left since they don't have a key. She refused to take responsibility and every minute I spent with her on the phone was time I could be spending finding a locksmith so I hung up on her to find help. I secured a locksmith and sat down in front of my apartment door with my packages and my dog just waiting. Amal proceeded to come to my building with two of her staff to "look at my lock". I thought this meant she was bringing a locksmith but what she was actually doing was coming to confirm that I wasn't lying because as she put it she thought I was "trying to not pay them". Out of this world. I still can't wrap my head around this accusation. Not only did they lock me out of my apartment, waste my time not offering solutions, try to tell me it was all my fault, but they then tried to call me a SCAMMER too. A locksmith finally arrived, I asked him how much it was, and surprise surprise it was $300, same as last time this happened to me. (She also said it wouldn't be $300 because she knows everything at the wise age of 26, including world class customer service and problem solving skills). I documented him having to power drill into my apartment, him telling me how much it was, a screenshot of the receipt for the bill and I sent it all to her along with a venmo payment for the FULL AMOUNT she accused me of not wanting to pay when she came back into my hallway to try to intimidate me with her staff when I was stuck in a horrible situation they created for me due to their poor communication. I finally get into my apartment, and it is spotless, like a dream honestly. They went above and beyond and they worked really hard, for that, I thank the cleaners and was happy to pay the full amount + tip because they honestly deserve it. What angers me most is the lack of accountability from Amal in her lapse of communication and lastly that I came back to my bathroom porcelain sink deeply chipped. I wrote her that I expect her to fix my sink because they damaged it, everything else is whatever at this point. I will clearly (and sadly because the service was very good) never use them again, or refer them to anyone. I've informed everyone about the gross way they treat their customers. Make sure to take a video of your apartment before, as I'm sure if she does respond, she'll try to tell me my sink was already chipped, I'm just waiting for it. The cherry on top of a horrible experience.

Best of the best! Hiring Fresh Cedar has been one of the best decisions I've made! It has improved…read moremy mood to have my apartment in such beautiful tidy condition, and have Fresh Cedar come clean regularly. They are prompt, responsive, and so detail oriented with their cleanings. Their one time deep cleans are out of this world impressive; and when they come regularly to clean my apartment they go above and beyond-- periodically cleaning out cabinets, putting away laundry-- on top of all the other typical cleaning tasks! What I love about working with fresh cedar is typically 2-3 people come to clean my apartment and they each concentrate on different areas. This means the cleaning gets done that much faster! Amal is so communicative and Alba is such a pleasure to work with. I cannot recommend them highly enough!! You won't regret it.

Otch came out today. It was not what we agreed through message before coming out to do out vents…read more The lady that they i spoke to before hand told me the name of the company was neat and fresco to look up the reviews. So we did and they had 4.5 stars. This company came out and didnt do what the lady agree on. For the set price of $199. And when i tried to go and message the lady she had blocked me. This was a super shady experience. I would not recommend these work ethics to anyone. I have screen shots of what was promised..

Orian has great costumer service and makes me feel very calm, used him company for a vacation…read morerental I stayed at and needed someone good to clean up after my mess as we partied hard and didn't want a bad review with the owner of the Airbnb. organs team did a great job and cleaned everything including base boards and windows, don't ask lol it was a rough weekend. anyway really liked their services. its nice to find a company that gives from the heart and isn't only interested in my money. highly recommended!

Steve is the best! After I explained the problem (clogged kitchen sink), he had me text over…read morepictures of the sink underneath so he'd know exactly the equipment to bring. He and his assistant John arrived on time, even had the courtesy to give me an ETA en route. He took the time to explain things as he went. He is very knowledgeable and seems the type to do things right the first time. His rates are also reasonable, gave me an estimate right from the start so there was no surprises. Highly recommend.

I called Steve with an emergency situation. He came promptly and knew exactly what had to be…read moredone.this was not an easy job and he calmed me and tod me it would get done.he got the job done and the cleanup was meticulous. I would highly recommend him for quality and honest price.

Aranda plumbing amazing service, on time & prices are very competitive .the owner Manny aranda is…read morevery educated and we'll spoken he's very on top of his game if there's a will he finds a way ..he has a great staff very welcoming. The plumbing crew he sent to my restaurant was amazing did everything on point..very funny guys always made me feel good in not worrying about anything ..what was it that they said ..."don't worry you're in good hand" so if you have any plumbing situations please call theses guys you won't be sorry...

Including a star here as at least one must be noted…read more In over 20 years of dealing with plumbers on a daily basis I have never encountered such level of rudeness and lack of customer service. Yes we know that plumbers get the work done and spa service should not be expected however there is a line and this business lacks everything aspect of it.

Ernesto and his team were amazing. I never do reviews, lol However, this time I had too. Their work…read morewas amazing. My bathroom looks absolutely beautiful. His workers and son were so professional so kind. They were never annoyed at me when I would ask 1000 questions lol. In the past, I was disappointed with other contractors, this time I prayed to make the right choice and I did! Ernesto and the guys even loved playing with my dog, and I thought that was pretty special. I highly recommend them. You will not be disappointed.

Ernesto and team are the absolute best. They did a complete renovation of our home and it came out…read moreperfectly. Ernesto offered up design ideas that exceeded our expectations, carefully explained every step of the process each day and went above and beyond in all ways. His team is wonderful too. They are prompt to arrive, work hard all day and are meticulous in clean up. I highly recommend Licari Kitchen and Bath.

Looking for anything you need for an apartment - this is the best local store for all kinds of…read moregadgets and items. I purchased handles for my cabinets here for cabinets from the 50's! I have all my screens repaired here for very reasonable prices. They carry all painting needs too and tools. Parking is not too bad , usually right in front with a meter.

Just want to share a little love for this local business. I've gone here a few times recently for…read moretools and supplies. The staff is always incredibly knowledgeable and friendly, and the store is well organized. This place is a gem!

Evelyn was extremely helpful and thorough with everything! We could tell that she was trying her…read morebest to make sure the place was spotless. Would highly recommend Sall cleaning services to anyone that needs help with cleaning! Really reasonable prices too!!

Well I book an appoint earlier in the week with Sall cleaning to come on Friday, the day out of…read moretown guest were coming to stay. Good thing I started to clean up the night before as they were a no show. They did call at 1030 (30 mins after they were suppose to show) saying that they tried to call to reconfirm but no one answered. But I did not receive a message, email or text. They did call back to try and get someone over later I the day, but who wants to risk and unreliable service, I could do a rush job myself. Don't think I would have gotten the "deep cleaning" in a few hours.

This is the place to go. George was extremely helpful at the store explaining the different types…read moreof floors and showing me what we could do. He probably spent a good hour with me as I had lots of questions. I brought samples home so I could see what looked good against my cabinets. My kitchen floor was then ripped out and the new floor installed. I asked that the new floor be glued down and it was. The workers were professional and cleaned everything up. Hamilton did such a good job that now, 6 months later, I'm using them to install a new floor in the bathroom.

I'm a professional designer in the field for over 35 years. I've worked with this company in the…read morepast. I recently reached out to George to go over a new project. He was very attentive and followed up on all details of the project. Harry was very helpful as well. They carpeted the Master bedroom, the Guest room, Living room, Den, and hallways. My client was pleased with how the carpets were installed as well as with content with the installers. They were polite and cleaned up after they were finished. I highly recommend Hamilton Carpet One for all your flooring needs. Paul M. at Creative Manhattan Inc.