Unfortunately, I've had to deal with head lice multiple times over the past month. I've done the…read morefull at-home treatment--washing everything in the house, following all the steps--and still, it just hasn't been enough. That's when I turned to Head to Head, and I've now been there twice in the past month. They've treated me like family, and I truly can't thank them enough. If you've never experienced this, consider yourself incredibly fortunate. It's an overwhelming and exhausting situation. There's a stigma that makes you feel judged or embarrassed, but I want to say loud and clear: lice are extremely common, and it can happen to anyone--no matter how clean or careful you are. I'm not too proud to share that my family has been through this multiple times since my kids were in grade school, and every time, Head to Head has been there to help, guaranteeing complete removal and peace of mind. If I could offer one piece of advice: don't be too proud or afraid to tell the people your kids have been in contact with. It's the only real way to stop the cycle of reinfestation. Every child should get checked, and I highly recommend using Head to Head. They guarantee their service for 30 days, are incredibly accommodating, and Marta--she's truly wonderful.

My experience was awesome here. Not to say that having lice was. This is my second visit with both…read moreof my girls. About two years ago was the first time. Let me start by telling you that they do an excellent job or removing lice and their eggs. They also tell you how to handle the after treatment and care to avoid lice. All I have to say is that the money is well worth it. I recommend this treatment center % if you have lice problems.

My daughter and I both had lice and maria and Annie that was also working there did an amazing job…read moretaking everything out! Maria and Annie are very nice and helpful people. After my procedure was done she explained me what we should do afterwards and I had to purchase a lice treatment kit that works great. Today once I followed up with everything we didn't have anymore lice! We still have to be careful though and put the treatment in our hair every other day but I definitely recommend going to her if you have any lice. It's a clean office and they disinfect everything. If I have any questions I can also text her. I'm glad I went to her.

My 8 y.o. daughter is staying with her grandparents for the summer in NJ and last Saturday, I…read morereceived a dreaded phone call from my dad, "Your daughter has head lice!" Unable to take care of the situation physically myself and trusting only my own research (reading online reviews from multiple sources and calling most if not all available lice removal services in/around Bergen county for rates and to get a feel of how they answer their calls/my inquiries), I'm extremely glad that I trusted my instinct and decided to go with BLR (Bergen Lice Removal). Maria, who is also the owner, is by far one of the most genuinely caring, understanding, patient and professional individual I have ever encountered in my entire adult life. From my initial inquiry call (her soothing tone) to my few follow up calls after my daughter's visit, she put me so at ease by understanding my situation, informing me on the details of my daughter's treatment and the necessary follow-up to-do's. I checked my phone record, +/- 50 minutes of total phone time, not a second did I feel Maria was rushing through it all, nor did I feel I was an annoyance for my many questions and uncertainty. My mom and daughter did mention how clean and private the location is and how nice Maria treated them. Also, I called about 7 different lice removal services, pricing wise, BLR is the most reasonable one, which I'm quite sure is a major, if not the deciding factor for most consumers. But, the deciding factor on that day personally, was Maria's phone etiquette and the few initial Q&A's between us. I did mention this to Maria, one company (it'll remain nameless here) I called, started with "This call may be recorded for quality.....", so yes, it's one of the few nationwide, I guess "big-playa" of the lice removal industry some might say. I was greeted with a "Hello" and as soon as I responded with a few "Hello?"s, I realized that the rep. was finishing up a burger order she was placing with someone in the background without telling me or putting me on hold... smh! This is a long and detailed review, but I feel like and I want to shine a spotlight on BLR and especially Maria, for her outstanding customer service and her professionalism. So, Thank you very much Maria, for turning a stressful and unwanted process into a painless and manageable one. Those "big-playas" have got nothing on you, in fact, they should learn from you!!!

I have used Lice Chicks on multiple occasions and they are amazing. Karla was my technician and is…read morekind, reassuring, quick and effective. Jennifer responds to texts at all hours of the day and night and is incredibly helpful. Highly recommend if you're in this situation of needing support.

My daughter and I are from New Jersey and I booked an appointment to be seen in Orlando. I had been…read morein communication with the owner for about 16 hours and she let me know 30 minutes before my appointment that the technician did not speak English. I have a very anxious 7 year old that needs a technician that can explain what is happening step by step, otherwise panic will ensue. Once I found out the technician did not speak our language, i respectfully requested a refund of the deposit, which was denied. The owner said she did not see an issue, but the fact that she waited Until 30 minutes before our appointment to let us know feels extremely deceiving. As a local mom, School nurse, and small business consumer - I would not recommend

Esther was very knowledgeable and really came through for me in the middle of my lice freak out. I…read morecalled several other places for a same day appointment and lice moms was the only business who was able to come to my home, inspect my whole family, and educated me on the best way to treat my youngest. The problem was taken care of quickly and painlessly. And she was super reasonable in terms of price. I highly recommend her service!

From the owner: Here at Lice Moms. We provide an in-home lice removal service right in the comfort of our clients…read morehome. Where they can continue their daily routine. Which is an All Natural Service, no chemicals or Parabens. We educate our clients, and will leave them with a Follow Up Plan and Q & A. I am available to talk via text if they have any questions.

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

Called to inquire about the business since I saw that it was new. Customer Service is definitely…read morespot on. The representative on the phone was super friendly and answered all of my questions. I didn't have a lice problem haha! But after my phone experience id recommend.

From the owner: Better than a Lice Removal Clinic, we come to you! At Eye Spy Lice, we’re not your average lice…read moretreatment service — we’re a system that works. We specialize in after hour treatments, education supported by science, and provide peace of mind with our 6 week guarantee. Same-day appointments are available! Affordable options! & unlimited support! Don’t wait until the mystery deepens! Book your appointment today and let us handle the investigation!

They took care of my daughters hair . Princess is a delight to work with . They took her in right…read moreaway.

Ana was a terrific technician and the clinic was very responsive to schedule an appointment. We…read morewere able to schedule same day service for head checks and treatment. Price was similar to most others in the area as listed in the the website. However, no other clinic in Westchester returned my request for an appointment. The clinic uniquely uses a heat and blower treatment for a 60-minute treatment and a silicone hair treatment as the final step in the process. The service is guaranteed for 30 days, provided the full household is checked.

Great experience at Lice Busters. I was able to get a same-day appointment, and we were seen right…read moreaway after explaining our situation. The staff was friendly, helpful, and very knowledgeable. They took their time to check everything thoroughly and explained what they were seeing, which gave me real peace of mind. I would definitely recommend them to anyone dealing with lice or even just a scare.

Having dealt with lice earlier this year, I'm on high alert for them and had a scare this weekend…read more Daniel immediately gave me peace of mind as he checked for me, even did a more thorough check with conditioner and blow dried my hair so I could walk outside. I will definitely be coming back and highly recommend them!

Very professional and super patient with my kids. The treatment worked perfectly."…read more"Fast, friendly, and effective. Couldn't ask for better lice removal service."

From the owner: Affordable and effective Lice Removal in Home services read more