Esther was very knowledgeable and really came through for me in the middle of my lice freak out. I…read morecalled several other places for a same day appointment and lice moms was the only business who was able to come to my home, inspect my whole family, and educated me on the best way to treat my youngest. The problem was taken care of quickly and painlessly. And she was super reasonable in terms of price. I highly recommend her service!

From the owner: Here at Lice Moms. We provide an in-home lice removal service right in the comfort of our clients…read morehome. Where they can continue their daily routine. Which is an All Natural Service, no chemicals or Parabens. We educate our clients, and will leave them with a Follow Up Plan and Q & A. I am available to talk via text if they have any questions.

They took care of my daughters hair . Princess is a delight to work with . They took her in right…read moreaway.

Ana was a terrific technician and the clinic was very responsive to schedule an appointment. We…read morewere able to schedule same day service for head checks and treatment. Price was similar to most others in the area as listed in the the website. However, no other clinic in Westchester returned my request for an appointment. The clinic uniquely uses a heat and blower treatment for a 60-minute treatment and a silicone hair treatment as the final step in the process. The service is guaranteed for 30 days, provided the full household is checked.

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

I have used Lice Chicks on multiple occasions and they are amazing. Karla was my technician and is…read morekind, reassuring, quick and effective. Jennifer responds to texts at all hours of the day and night and is incredibly helpful. Highly recommend if you're in this situation of needing support.

My daughter and I are from New Jersey and I booked an appointment to be seen in Orlando. I had been…read morein communication with the owner for about 16 hours and she let me know 30 minutes before my appointment that the technician did not speak English. I have a very anxious 7 year old that needs a technician that can explain what is happening step by step, otherwise panic will ensue. Once I found out the technician did not speak our language, i respectfully requested a refund of the deposit, which was denied. The owner said she did not see an issue, but the fact that she waited Until 30 minutes before our appointment to let us know feels extremely deceiving. As a local mom, School nurse, and small business consumer - I would not recommend

Called to inquire about the business since I saw that it was new. Customer Service is definitely…read morespot on. The representative on the phone was super friendly and answered all of my questions. I didn't have a lice problem haha! But after my phone experience id recommend.

From the owner: Better than a Lice Removal Clinic, we come to you! At Eye Spy Lice, we’re not your average lice…read moretreatment service — we’re a system that works. We specialize in after hour treatments, education supported by science, and provide peace of mind with our 6 week guarantee. Same-day appointments are available! Affordable options! & unlimited support! Don’t wait until the mystery deepens! Book your appointment today and let us handle the investigation!

Great experience at Lice Busters. I was able to get a same-day appointment, and we were seen right…read moreaway after explaining our situation. The staff was friendly, helpful, and very knowledgeable. They took their time to check everything thoroughly and explained what they were seeing, which gave me real peace of mind. I would definitely recommend them to anyone dealing with lice or even just a scare.

Having dealt with lice earlier this year, I'm on high alert for them and had a scare this weekend…read more Daniel immediately gave me peace of mind as he checked for me, even did a more thorough check with conditioner and blow dried my hair so I could walk outside. I will definitely be coming back and highly recommend them!

2 weeks ago Lena was amazing and responded 10pm at night to my online request from 'google'ing'…read morearound about what to do when I couldn't sleep after receiving a letter home from my sons preschool that lice has been detected in classrooms. I didn't know what to do because I could use RID on him but not on my 1yo daughter. She had Nina to my home the next day who was delightful, patient and truly educated regarding everything lice/nit related. I'm so thankful I connected to Lice Free Noggins. This past week I connected Lena with a neighbor of mine in the same situation. Again, she responded immediately and again sent Nina next day to my neighbor who couldn't thank me enough for the intro and was 100% satisfied having her whole family and nanny treated. I highly recommend Lice Free Noggins, all natural lice removal in the comfort of your home and most definitely recommend Lena and Nina!

Emma was quick to respond and very thorough. Her knowledge and sharing of information was very much…read moreappreciated. Her calm demeanor and approach helped the kids and I feel at ease. Highly recommend Emma to anyone having a similar experience.