Mira Vista recently completed our annual federal recertification survey. It is a VERY big deal…read more Intense, comprehensive, and very detailed. We had our best results ever and a 5-STAR result which includes EVERY department and facet of what we do. I'm so proud to be a part of this amazing team that does the great work we are passionate about for all of the families and residents that stay with us. To celebrate we are having a BBQ and Party - Slushee machines, Water slide, mechanical bull, games, raffles, prizes, and music. Come and enjoy a little fun and sunshine with our team and residents! Let's Go - Team Mira Vista!

My 93 yo mother who is on hospice with kidney failure fell on Aug 15th and broke her hip. We sent…read moreher to Mira Vista while we got her own home set up with hospital bed. Due to her advanced age and renal failure, she did not have surgery. Hospice told Mira Vista that she was bed bound and that she was supposed to receive pain meds on demand. This morning, Mira Vista personnel pulled her out of bed, put her in a shower chair and gave her a shower. They did not remove her hearing aids first. She was in agony. When it was finished, she asked for pain medicine and was denied, and was told she had to wait until 12 noon (it was currently 7 AM) for her next pill. She was traumatized from pain, shaking from shock, becoming nauseated from the level of pain she was in, and the only way we got her help was to get Hospice to fix Mira Vista's misunderstandings. Not only that, but one of her very expensive hearing aids came out when they washed her hair and is lost! The level of incompetence and lack of empathy is stunning. Thankfully Hospice helped us expedite getting her home set up. She left Mira Vista this afternoon, but she is still traumatized and we are trying to get her stabilized now that she is home. Do NOT bring your loved ones here!

Went to urgent care first, they sent us to ER. Waiting room was empty, but quickly filled up after…read morewe were there for awhile. My family has always had excellent care here, as have I, and also in the surgical center across the street. Its too bad people can't realize that they aren't the only ones in there, there aren't enough Dr's to go around for everyone all at once, and your probably not the worst off patient in there. These folks are busy, looking after many people, and acting like your the only one there that matters doesn't help anyone. Thank you for being there Skagit Valley Hospital, I believe your doing the best you can during the circumstances.

Dear Brian, After 32…read moreyears as a business executive and 20 years as a master executive coach, I've worked with hundreds of teams--some good, some struggling, and a rare few that shine so brightly they become the gold standard. I didn't expect to find one of those rare teams while wearing a hospital gown. During my almost four-week stay at Skagit Valley Hospital--especially in these very trying times--I experienced what can only be described as a Master Class in both personal and clinical patient care. Every single day, from the first to the last, I felt the presence of something you can't fake: a culture of trust, respect, and excellence. From housekeeping to dietary services, from CNAs and nurses to doctors and specialists, every member of your team not only performed their role with skill, but infused it with genuine kindness, attentiveness, and heart. What I experienced was seamless, coordinated care--delivered with humanity. Too many people to list each staff member I encountered, A special shout out to Dr. Wood, Dr, Goodman, and Dr. Sharma. In my work, I often use Patrick Lencioni's The Five Dysfunctions of a Team as a roadmap for building high-performing organizations: Trust - the bedrock of any great team Healthy Conflict - honest, constructive dialogue Commitment - unity around shared decisions and goals Accountability - holding each other to the highest standards Results - collective success above all else Most organizations can manage the first one or two. Rarely do I see all five fully alive. Yet here, in every department, every shift, I watched them in action--consistently. This was more than healthcare. It was the embodiment of what's possible when people are aligned in purpose, values, and mission. I would love your permission to do something special to honor the people who made this possible. Additionally, I would like to create a feature story about this experience to share the extraordinary culture and teamwork I witnessed--inside and outside the hospital walls. I'd love to hear your thoughts on this and explore ways to make it meaningful for your team. Thank you, Brian, for leading a hospital culture that not only heals bodies but lifts spirits and restores faith in what a truly great team can achieve. With deep gratitude, Eileen M. Terry ETC Consulting LLC etrw@aol.com 360-320-7096

I go to the doctor a lot and I really love this clinic! I've been here for urgent care and for…read moreoccupational medicine needs for my job. The staff at Skagit Regional Clinics is always very friendly and understanding. My favorite feature of the clinics is that urgent care has a wait time posted at all times. You can also check the urgent care wait time online. I think this is such a great idea, because I've been to other clinics and waited hours, but at least here you know when you're going to have to wait! The occupational medicine clinic is in the same office as the urgent care. I had to get a TB test for work and I called over a DOZEN clinics in the Whatcom and Skagit counties. The other clinics I called they said they didn't do TB testing OR they wanted me to become a new patient and go through a routine checkup first. I was shocked at how hard it was to find a local place to get a TB test done- until I called Skagit. They said to come in anytime before 4pm on Monday-Wednesday, which was so wonderful and flexible. My TB test was fast and easy! Again- even though the clinic was very busy, the staff were cheerful and considerate of my time! I love this clinic and I'll be going back here for any of my urgent care needs from now on!

I have had generally pretty good care here, but their referral system is definately not there…read morestrong suite as of lately. Not sure why, but I have had 2 or 3 referrals fall thru the cracks and went nowhere. After waiting, I find out that they had expired and had zero communication. Actually found out thru some insurance research that these referrals were even made..my Dr. Didn't follow up either. Figured he had dropped the ball. Anyway after using the "mychart" portal to find out about these referrals and why they were never brought to my attention, they didn't even respond to my satisfaction. I am planning on changing health care providers after almost 10 years. I have had other issues in the past but just ignored them, but these latest ones are inexcusable.

I set up an appointment to have a caregiver give me transportation home after a medical procedure…read moreinvolving anesthesia. When I called the day before, the agency would not give me any information about the person except the first name. When I pressed for her last name, they only talked about "protecting the employee". From what? The post anesthesia patient is the one at risk getting in the car with a stranger. I can't tell my family the last name of the person I am getting in the car with? At least in an Uber or taxi, you have all the information displayed on their professional license, on your phone, the license plate. etc. and you can text that to a family member. Unfortunately Peace Health won't let you use an Uber and I was forced to cancel my procedure at the last minute.

I used Home Attendant Care after a recent hip surgery, and I couldn't be happier. The caregivers…read moretook great care of me and went out of their way to help out around the house. These folks are well trained, they report everything back to the office, and they pay attention to the little things. When I need help after my next surgery, I will definitely give them a call.

I reached out to Trish for advice when it was hard to know where to turn. She was extremely…read moregenerous with her time during a free consultation and had good ideas, then followed up with her suggestions in writing with no hard sell for her own services. She's very willing to talk even if you're not sure what you need.

I highly recommend Patricia Throop and ElderCare Consulting. She provides a truly valuable and…read moremuch needed service to anyone needing help with decisions and care for aging parents and other loved ones.

Our family completely agrees with Renae D's review.Although were on the flip side, with having…read moreNursing work in our home. The Nurses that were sent out to our home had no experience, in specific medical needs that client/child required, as AOne advertises on there website. The Family had to do the entire training with Nurse on equipment and medical care and personnel care.. Shame on this agency for putting Nurses out in homes that have not had the proper training. Nurses nor families should not be put in such a serious situation. With this said, I too agree with Renae D's review that the Owner lies, dosent let you talk, crazily overbearing and will not hesitate to even start calling you names, Not only the Owner, the other office employees behave in the same manner. Beware of this business, if you want to be treated with any Dignity and Respect. Families that are already struggling with day to day life, raising and caring for a Medically Intensive Complex Child is already a challenge, let alone being treated by such ugliness by the people that are supposed to be helping support you and the clients needs. Its About Power and Money :(

From the owner: We provide skilled professional nursing care to medically challenged patients and Home Health Aide…read moreservices for adults in their homes. Our specialty is Pediatrics. Plans of care are tailored to the individual needs of each patient.

I would not recommend this place for your relatives. The majority of the food is processed lunch…read moremeats and cheeses. If one has pancreas issues not a sustainable diet. The medtech manager (Lucky) is Groosly incompetent and hardly at work, yet will micro manage the staff with superfluous rules. When I first arrived here in April 2023, 5 of the 8 AC Units were not working. All of the condensers for the AC's are covered in moss and mildew. Further the director abuses her position by nepotism hiring friends and family before even placing an opening for position. It appears that mediocrity is what is the accepted norm, yet the motto for Century Park is going above and beyond excellence. Maybe with a change of Executive Director Loise and removal or the poor choices she has brought on, this place might return to the once excellent reputation it received in years past. Think twice before committing here.

This is a wonderful elder care facility. The staff is caring and compassionate and truly loves…read moreeach and every resident. They treat everyone with dignity and respect, and go out of their way to make each person comfortable and special.