I put A deposit in July for a car with a driver that would take my kids to school…read more we live in NYC and having a scheduled daily ride instead of Ubers adda a tremendous convenience for us. The deposit was the monthly cost. However, the school started with no communication and of course, no car. There is no customer service phone and when I emailed inquiring why there was no car at I got an angry response: " if operations didn't send the driver information that meant they were not ready. We work with over 8,000 students across the country. Just because they had a delay and miscommunication doesn't mean you have to put our company down" By far the worst experience with any service company. Needless to say: still no car. Save yourself the money and time!

This appears to be a scam, rather than a true business. They required me to pay for an entire year…read moreof transportation, then never sent anyone to pick my daughter up. There was a flurry of emails, and they kept promising to refund the amount, but never did. Fortunately, my credit card company took care of it when I sent them the emails documenting that they had not provided any services. Do not do business with this company!

I've been using Monmouth iRide for several years. They are very professional and reliable,…read moreproviding beautiful, upscale cars.

Excellent service. The staff is extremely responsive and was able to help us right away. Cars…read moreare clean and the drivers are great. Highly recommend Jack and Sheila

I can't say enough good things about this company. I hired them to take me, my husband, and my…read moreelderly parents to the Brooklyn Cruise Terminal for a cruise. Every step of the process was seamless. We had a Mercedes sprinter van, which was clean and comfortable. Our driver, Brian, was THE BEST. He was right on time, and he not only helped us with our many bags, but he very gently helped my elderly, blind father into the van. He's also an excellent driver, and the route through Manhattan and Brooklyn wasn't easy in a huge van. I highly recommend this company. When you book, ask for Brian!

I had to call to confirm, I was never contacted to confirm my ride the day of. Driver arrived…read moreexactly on time, popped the trunk and told me to put my bags in the trunk. Got to JFK and same thing I had to get my bags out of the trunk myself. She's lucky the tip was prepaid. Do not recommend!

I just used Sperling to and from Newark Airport and had a wonderful experience. They were earlier…read morethan on time and provided text messages with regard to confirmation and name and picture of driver. Cars were newish and in perfect condition.. I will always use Sperling and if your driver is Phil, everything will be perfect! On my return pickup at Newark Airport and turned my phone on after landing, there was a text telling me where he was waiting to pick me up. Thanks to Sperling for excellent service!

I had a bad discriminatory experience. I made a reservation in the morning, spoke to Linda. I…read morerepeated my email 3 times and after 5 minutes she called me back to say it was wrong. I patiently repeated again and said: " pay attention to this part (the part she was getting wrong) because it's tricky". She responded " I'm paying attention". Few hours later my trip was canceled and I called to cancel the shuttle service. Linda didn't answer I left a message. since nobody called me back I called again, Bill answer. when I asked to cancel, Bill said: I figured you d'cancel! I asked why, he said because the way I talked to Linda! How did I talk to Linda I asked and he hung up on my face. He probably noticed my foreign accent, and discriminated against me. i will never use these people.

I used Arrow when I lived in New Jersey. They were always prompt, polite and efficient…read more I was extremely happy with the service, and highly recommend them. Everyone I dealt with at the company was excellent.

A few days ago I had a very negative experience with an Arrow Limo driver and left a very honest…read morereview on Yelp, expecting nothing to come of it. Today I received a phone call from a representative of Arrow, not a patronizing call but one of true concern. I have been an Arrow customer for 35+ years and I valued their service. After describing my experience with a certain driver they assured me they would delve deeper into it and it was clear they meant it. I was pleased with their reply and that is one of the reasons I will keep using their service. There are cheaper limo services out there but Arrow can Always be counted on to do the right thing! If you want a sterling experience use them, you won't be disappointed.

Used Ross Limousine last night for a trip up to MetLife Stadium for a concert. We used the Mercedes…read moreBenz Sprinter Van and Martin was our driver. He was prompt, courteous, an excellent driver and a very nice person. The vehicle was awesome and we highly recommend Ross to all. We really appreciate everything.

Great service - They called to confirm the pick-ups before the wedding, they were on time for each…read moreand the bridal party was very happy with the driver and the limo. Their price was also very competitive. Will definitely use again!