Staff are amazing to deal with constant pressures all day. I go on a regular basis and they are…read morealways professional and very helpful and courteous. I never have to wait too long for my appointmen.

whomever is in charge should be embarrassed and lose their jobs…read more my wife has to go often for bloodwork often and she always has to wait an hour at least. what's the point of making an appointment in that case?

Wade is a Gentleman who helps tremendously with pain! I have been seeing him on and off for some…read moreyears now and wouldn't go anywhere else! He has helped me manage back and neck pain! Thanks, Wade!

Trying to get some simple information on the phone from the receptionist at Wallace Street Clinic…read morefelt like walking straight into an emotional and physical ambush. It's wild how something so simple... seeking care and getting some straight answers.... can leave you drained and frustrated. When did we start accepting maximum frustration as normal? When did healthcare stop being about care? The staff (in healthcare and in customer service in other places these days) aren't the enemy. They're cogs in a system designed to obstruct, not to serve. This has become a system that echoes the cold, dehumanizing machinery of a totalitarian regime. Is that really what we want to model in our lives? Is this the future we want for our children, where empathy is crushed under the weight of rigid control? Every encounter like this erodes our spirit, leaving us all holding ourselves together by sheer willpower. How long can we keep going like this before .... well?..... the system IS clearly already broken so let's say before people wake up? If we want a different future, we need to see this clearly for what it is, and refuse to hand over a world where humanity is forgotten and the worst of authoritarianism becomes our norm.

Dr. Anyanwu is an exceptional doctor. She is patient focused and shows genuine care for her…read morepatients. It is rare to find a doctor that is so resourceful, empathetic and kind. She has done so much for our family in support of us and our health. She is one of a kind!

Surprised to see a negative review to such a great place. I've been coming here off and on for…read moreyears and I've brought my husband, my mother, and my grandmother here. We love this little clinic! I have seen 2 other acupuncturists in Nanaimo and both made my pain worse. The first time I came to here I had nerve pain in my face from a car accident. After 2 treatments with Clayton I was 85%-90% better. He didn;t put any needles in my face, just in my hands and feet. My husband only had needles in his knees and hands for his shoulder and my mother always has them below her knees and elbows when her back hurts. Different points for all of us. I was told that he doesn't put needles where it hurts because it hurts to put needles there. It certainly made my face hurt more when the other women put them there so it's appreciated. I love the zero gravity chairs (some people do use them for camping), it's a lot more relaxing than a table especially if you have back pain. The cloth on the chair is always replaced for everyone and he always uses hand sanitizer, it's always clean and relaxing here. The last woman I saw charged me $140 for one acupuncture session, I can get 7 treatments here for that. So yes, save your money! This place is great, more than a wonderful guy.

This place is awful! When you walk in the building for your appt it's very quiet and seems like it…read moremight be ok, then you're led into a room where there is already 4 other people sitting in a circle in actual reclining camping chairs. The room is freezing and super hard to relax in with everyone else there. There is no seperation whatsoever. It was like an awful camping trip with no fire and a bunch of strangers. I was sat in one of the camping chairs and told to roll up my sleeves and pant legs. Needles were placed in my shin area and forearms as well as 1 in the top of my head, exact same spots as everyone else! There was absolutely no attention given to the actual location/reason for me coming for treatment even though I addressed it right in the beginning. He gives the exact same treatment to every person in the room no matter what and says "he likes to treat the issue indirectly". So indirectly that it's not at all. I was told I'd be checked on every 10 minutes and never got checked for the next 45. The guy across from me was snoring and then choking on his on phlegm and jolting awake to clear his throat. Not relaxing at all and quite disgusting to listen to!!! As the acupuncturist was moving between us placing and removing needles he never once used gloves or washed his hands, our blankets were passed to the next person and the towels on the back of the chair was not replaced. Very unhygienic. This is the worst place I've ever been to for any treatment. Save your money and time!!! There are some wonderful acupuncturists in town and this guy is not one of them.

I am always stressed when I have a dental appointment. I mentioned this to Dr. Brandon Kwok when I…read moresaw him for the first time, and had one of my best dental appointments ever. He is a young dentist, new to the city, very personable. He talked to me about what he was doing - which I found extremely helpful - and have now had my second appointment with him, which went just as well. I'll still never 'love' going to the dentist, but I fear it far less now that I have found Dr. Kwok.

Just had to have a root canal. No pain, amazing support staff. I came in terrified and I left so…read morehappy. I will now move my whole family to Applecross.

Staff are friendly with my mom. She really liked Dr. Cathrine. They are super gentle and genuinely…read morenice. We felt taken care of the whole time, which is rare for my mom because she usually tenses up at dentist appointments.

The dental care was adequate, but their administration seems rather incompetent. They confidently…read moreassured me on more than occasion that my insurance would cover all my dental work-- only to contact me three months later to inform me that the insurance didn't cover all and that I had to come in and pay. I would have had the dental work done if it was covered or not, but nonetheless, their unprofessionalism led me to a different dental provider.

Took me in an emergency- same day service just 2 days before Xmas. Very pleasant and thorough.read more

Thank you Dr Cooper for getting me in so quickly when you knew I had been suffering with pain and…read moreunsure if I had an abscess. Destiny ( dental assistant ) put me at ease right away and was so very kind what a sweet girl. Dr Cooper has always taken his time to explain what he's going to do and why . He was honest and very compassionate . I will be going here for all my future dental appointments . Thanks again

Truly horrible service. As an RN working night shifts asked then please do not phone in the day…read morewhen I am sleeping. They called in the day to remind of an appointment anyways. Very rude 'dental assistants' who talk down to customers and speak in disrespectful condescending tones to customers. Go there if you want horrible service and disrespect.

They were awesome here! Had a filling done with Victoria and she was a pro about it all. The front…read morestaff (especially Fern) were really helpful with finding a time for my appointment. I will be back!