I want to give a shout to Gary Oba and the crew of two in Lifeline 502 who transported my Uncle…read morefrom the ER at Whittier Hospital tonight (8/10-11 2018) back to his care facility in La Mirada. My Uncle is tall, 6'5" , and he requires some extra care. They were polite, professional and friendly and immediately put me at ease that were handling him with care. I later learned that one of the young ladies was in training but you could not detect that from his demeanor or hers. At one point I heard him calmly coaching her through a task but that was the only giveaway. I hope I've located the right Lifeline office but if not, please reply so I can correct that. The other young lady managed the handoff with the hospital and all the paperwork with them and later me, and all of even that transaction was smooth and professional. I hope I've located the right Lifeline office but if not please reply so I can correct that. My apologies to the young ladies for not getting there names as well but I was also monitoring the handoff from the Ambulance back to the care facility and it got away from me. Well done all. Thanks.

I am a 72-year-old with hearing impairment, and my experience with Lifeline was extremely…read morestressful. I tried several times over many months to cancel my service because I could not use the device. Each time I called, I was transferred to different departments or told someone would call me back, but no one ever did. Even my insurance agent spent nearly half an hour on the phone without getting a resolution. I returned the equipment in October, yet I continued to receive delinquency notices for past charges, with no acknowledgment of my earlier attempts to cancel. Their communication and follow-through were very poor, especially for senior

Rami really went above and beyond for us! My 98 year old mom needed wheelchair transport to go to…read morethe emergency room - not only was he able to take us there same-day on short notice, when the doctor decided mom needed more tests and then a round of iv meds AFTER we thought she'd be discharged - he waited the extra three hours even though I said that he could go and I'd pay him for the one-way ride!!! The wheelchair van was spotless and he was a very conscientious driver too - Rami was very caring and calm and I highly recommend Golden Heart!

I needed a van service to take my mom to an appointment at the very last minute as my mom is…read morenon-ambulatory. I'm thankful that Golden Heart service was available. I might have paid less if I used a city service or access. But there was no availability and city transportation only drives within their our city limits. Rami our driver was prompt on arrival, assisted with getting my mom into & off the van and waited until her appointment was complete. I would definitely use his service again if I got into another situation as I did today. Sometimes paying alittle extra has its advantages. Thank You again Golden Heart & Rami for exceptional service!! Thank You Rami

My client has a doctor's appointment and needed a transportation. The daughter called a few but…read morethis one quoted her a reasonable amount. On the day of the appointment, BJ is our driver. Very professional, friendly, and have a good driving skills. BJ helped my client in her wheelchair, made sure she's safe and comfortable. He picked us up on time and dropped us off back home safely.

Darwin was exceptionally wonderful. He was kind, patience, and constantly went above and beyond…read more Brought hope that my mom's transport needs can be met on an ongoing basis. Me, my father and mother were all so thrilled.

I worked for this company for a short time--well, I was still at the "trainee " stage. The…read moreinterview was fairly easy, and both HR and staff came off as very welcoming and friendly, but are wishy washy". The interview focused on my internship experience and my future goals (how working for the company will help me achieve them). Onboarding was down at their LA station, and that process was done efficiently. do expect to be placed behind the wheel of an ambulance by day 2. They tell you their samsara system isn't on for that day, but it is. I ended up having a remedial day where I was told I was in the clear to get comfortable and practice. My FTO was patient and trusting, but I ultimately paid the price for that day. i asked my FTO for feedback, and the feedback given ended up being false, according to what hr had to say. i ended up "not meeting probation standards".

I called them on a Sunday to book services for a appointment on Wednesday at 2pm which that was…read moreample time for them to get me to my appointment on time so call them on Wednesday at 1pm they said they were running late so I waited until 1:45pm to call to cancel and reschedule my doctor's appointment. The really sad thing was they never called or showed up at all. So if have something very important to do choose wisely

10/10 service. Super speedy service, they had my issue resolved in under an hour in the middle of…read moreSunday night. Definitely recommend! Value is the best I don't have to worry about anything for the next 10 years since they did such an amazing job. There was a big jacked fella that was very communicative about the job and fully transparent of how it's going to work out and all of that under an hour. "WOW" no other words. Call them and enjoy the service like I did myself the most amazing service in the area and all of LA County

The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

Great company. They've been taking my aunt to her Dialysis for a month now, which is about 3x a…read moreweek. They are always ontime and very polite. The drivers are friendly and they communicate with us if the Dialysis has any changes. The price is reasonable compared to the other companies.

From the owner: Ad Astra Transport is a Non-Emergency Medical Transport company and we provide safe, reliable,…read moretransportation for our clients. We specialize in wheelchair and ambulatory services. Our friendly staff is more than willing to accommodate to your needs. We offer transportation services to Doctors appointments, Dialysis treatments, Physical Therapy, Admissions and Discharges, Rehab and Nursing facilities, Urgent Care visits and many more. Call us for a free quote. Mention Yelp and receive 20% off your first ride!

Pierre and Miguel are amazing! We have needed several trips to and from the hospital and usually at…read morethe last minute. They always found a way to help us and took very good care of our mom. They are professional, very helpful and patient which are extremely important qualities when getting your loved one to the hospital. I would highly recommend American Transportation.

Pierre and Miguel saved the day! After 2 previous attempts these professionals got my mother in law…read morehome safely and we are so grateful for their service! Highly recommend!

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!