I think the effort in dollars by the board of trustees and the administration for a high quality…read morefacility is probably there . The doctors and staff were professional and sincere. There was no game playing as far as billing and checking out. The Trauma center appears to be the real deal and on point. The LOCATION at Davis Island cannot be overcome and it an abomination with gridlocked traffic 6 days a week morning & evening. There is a sincere effort to have a security team guarding the hospital and keeping it safe. However, that is only 5 days a week.And on Saturday and Sunday , there's little security team or one tenth of the security , and if there's problems , terrorism or vandalism or gang activity that doesn't happen Monday through Friday , it could happen anytime? I found that disingenuous that the security team wasn't there on the weekends with the same presence. The parking situation , of course , is out of control and the parking decks are managed as well as somebody could possibly try to manage them , but it's still a large can of worms. I have no doubt that the valet parking team of employees means well and tries hard. I personally don't trust anybody to drive the car and park. It because of theft and organized teams of petty criminals. Very difficult for a visitor to come to the hospital. For the first time, enduring the parking garage, the heavy traffic before even getting to the hospital where they then have to check-in by supplying a valid ID after going through security. This is a high stress situation that needs to be explained to the entire security staff and the entire hospital administration. So everybody can continue to work together to make this a good experience considering the hardship. That's upon everyone, the nurses and the doctors are HEROS as they come to work each day. The patient advocates were sincere, polite as helpful as possible and yet it's still an uphill battle. The food served at the hospital was very good and a wide variety and choices for the patients. However there needs to be a specific 15 minutes of grace granted to the PATIENTS so they can eat, breath and relax with their meals uninterrupted.The moment the patients were served , the patients were interrupted constantly without respect shown and the patient ended up eating cold and either melted frozen items or soups and hot meals that would of been good but the experience was turned negative for no reason. The patients NEED the nutrition and positive few minutes and their MEALS should not be interrupted. In closing, there needs to be a extra effort put in for signage , lights and roadway painted arrows on the ground from I -275 to the hospital. Once a person has traveled this numerous times it becomes far easier but for a first timer , it is ab extremely difficult drive to make it to davis island from I-275 , even when trying your hardest. I am sure hundreds of millions of dollars have been poured into the hospital and the effort to make this top notch , but the location is so abysmal it makes it almost impossible to overcome. To all the nurses and doctors, your Patron Saints for being able to endure this on a daily basis. I'd love to see some special effort made by the city & county and State for the doctors & nurses & key staff to have some special Transportation arranged, whether it's by Boat or by special Limousine service every day &seven days a week. Kid Glove transportation service should include every special amenity possible showing appreciation and respect to them. We appreciated the entire staff and team of medical professionals ...in the most stressful time in our lives, but I was unprepared for having to show ID and it made my initial visitation traumatic with having to go back to the parking garage to get an ID with a disability. Yes, I was too proud to take the golf carts and that is on me. Great Hospital, horrible location and sewer system is probably the breaking point whenever there is flooding. Be safe, be sure to take your security seriously and it will help keep your experie nice positive. This hospital handles every conceivable catastrophe and should be given every benefit of the doubt and I tried to keep that in mind with my review. Thanks

The nurses and staff for L&D are the best! Everyone was so nice and made me feel comfortable. I…read moredidn't love that since this is a teaching hospital, you'll get a lot of students shadowing and residents. I prefer just attending physicians for my care.. The worst part that was the wait. There's always somebody more urgent than you so my scheduled procedure was almost 3 hours after it was originally scheduled. Bring a book, laptop , etc Parking is cheap, $5 valet or $3 self parking garage.

I can't say enough great things about this hospital. I recently had major surgery that required a…read moretwo-night stay, and from pre-op testing all the way through discharge, the care I received was exceptional. Every single person I encountered--and I truly mean everyone--was professional, compassionate, and had an incredible bedside manner. They made what could have been a very scary and overwhelming experience feel calm, supported, and much less anxiety-inducing. I genuinely believe my smooth recovery so far is a direct reflection of how well I was cared for during my stay. This wasn't my first experience here either--I had a same-day procedure about five years ago, and I remember receiving that same high level of care back then as well. The hospital itself is very clean, and I really appreciated having a private room. Another huge plus was that my husband was able to stay with me the entire time. He had a sofa bed, and they even provided pillows, linens, and a blanket for him, which made a big difference for both of us. As a healthcare worker myself, I tend to notice the details--and I can confidently say I was thoroughly impressed. This hospital and its staff truly go above and beyond.

My daughter and son in law chose St Joseph's for the birth of both of their kids, my grandbabies,…read morebecause of the reputation of excellence. The hospital is beautiful & very secure. I visited with my 2.5 year old grandson; we were going to meet the newest addition to our family. You pass through security just through the main door, go get checked in and your hospital pass (Id required). Elevator requires codes, there is a guard on the floor to check to make sure you have your pass & are where you are supposed to be. Inside Crystin's suite, Lilly had her bassinet, Crystin had an entourage of staff in checking on her and baby Lilly. Quality of care is the best. I saw at least a dozen staffers in the two hours I visited. They have a professional photographer on staff for newborn photos- I was there for the photo shoot. I also found the gift shop extremely reasonably priced! I snagged a gorgeous, large bouquet in a vase for $40. Score! Plus the cafeteria- Connor crashed about the patient food and cafeteria food. And a coffee bar- that I indulged in. Grandma duty requires caffeine.

I went to Advent Health Carrollwood in Tampa this morning for blood work. I have gone there before…read moreto have the same blood work done for the level of a certain RX in my blood. This morning they told me they could do the CBC but not the level of the RX in my blood. I told them they have done it in the past. While I was talking to them, they kept talking to each other in Spanish. It was unprofessional to speak another language in front of a patient who has no idea what they are saying. I could see their computer screen and saw the name of the RX and pointed it out to them. They were both completely incompetent and I don't understand why they have them working in the lab.

We needed to make an appointment to see Dr Jamie Sanchez…read more We did get the opportunity to meet him and have a candid discussion. He listened and answered every question around the concerns of the health challenge we are facing. He then very thoroughly explained our next steps and what to expect in our upcoming healthcare journey. He was very engaging, extremely knowledgeable, and we felt genuinely concerned with everything we discussed. We highly recommend Dr. Sanchez.

I am writing to formally express my deep dissatisfaction and concern regarding the care I received…read moreduring my recent labor, delivery, and postpartum stay at your facility. While I selected your hospital based on its reputation and high rankings, my experience fell significantly below acceptable standards and was, at times, distressing and concerning for both my safety and well-being. From the beginning of my induction, there were notable inconsistencies in care. While my initial nurse was attentive and supportive, the quality of care quickly declined during subsequent shifts. After progressing to 5 cm dilation, I remained there for several hours without appropriate reassessment. I was informed that I would be checked again around 8:30 PM; however, this did not occur, and I went approximately 12 hours without a cervical check, despite repeatedly expressing concerns that my labor had progressed. During this time, my epidural experience was particularly troubling. A student anesthesiologist attempted the procedure multiple times without clearly identifying himself as a student, which resulted in delays and unnecessary discomfort. After initial placement, the epidural proved ineffective on one side, causing severe pain. Rather than promptly addressing the issue, I was given temporary medication that wore off quickly, leaving me in prolonged and significant pain. My concerns were not adequately addressed, and I felt dismissed despite visibly being in distress. Throughout the night, I repeatedly requested assistance and reassessment due to increasing pain and pressure, yet I was told there was nothing more that could be done. I felt neglected and unsupported during a critical time in my labor. It was only after a shift change the following morning that my condition was properly reassessed, at which point I was found to be fully dilated and ready to deliver. This raises serious concerns about the lack of timely monitoring and responsiveness during my care. While I am grateful that my delivery itself went smoothly once properly attended to, the postpartum experience introduced additional concerns. The room I was placed in was visibly unclean, with unsanitary conditions including blood on the toilet seat, unstocked supplies, overflowing biohazard waste, and dirty equipment. These conditions posed a clear infection risk and were unacceptable for any patient, especially a new mother and newborn. Additionally, communication and education were severely lacking. No one provided guidance on newborn care or breastfeeding, and I had to repeatedly request basic postpartum supplies. I also encountered issues with medication administration, where I was initially told that necessary medications were not ordered, only to later find that they had been available. This lack of attention to detail and follow-through was alarming. I was also disappointed by the lack of compassion and professionalism demonstrated by several staff members. I often felt like a burden rather than a patient in need of care. At one point, my partner was required to leave the unit unnecessarily to retrieve basic supplies, rather than staff assisting us. The overall bedside manner throughout much of my stay was lacking, and I did not feel supported during one of the most vulnerable times in my life. While I acknowledge that not every staff member contributed to this experience negatively, the overall standard of care I received was inconsistent and, at times, unacceptable. I expected a much higher level of attentiveness, communication, and professionalism from a hospital of your standing.

Logistical nightmare. Cutting edge technology with the…read moreWorld's top neurosurgeons. The clerical and logistics side of healthcare is a nightmare of no fault of TGH. Clerical and logistics took a huge downward spiral due to covid-19 overpopulating hospitals worldwide. They are doing their best, just like every other high ranked level 2 epilepsy hospital after the surge from coronavirus and all it's variants. I've had some awesome neurosurgical procedures there that are truly life changing in a great way. Shunt placement went great and relieved the extra pressure on my brain from a scuba diving accident. Don't ever go scuba diving if you already have a head injury. Scuba diving causes changes in the brain pressure and can cause lots of neurological problems that only a hospital like Tampa general can handle. Tampa general is always on my mind literally, because I still have the gravity fed shunt attached to my skull and draining down extra fluid to somewhere else the body can process better than getting stuck in between the brain and the skull.

I have not been at this hospital since my mother was a patient in 2012 and it was known as…read moreUniversity Community Hospital. I developed the ultimate respect when they took the stance to help my mother with long-term dementia...BCBS wanted her transferred to a county health center known as a dumping ground. They "held her hostage" for a week until Blue Cross approved an appropriate, incredible care program which ultimately placed her in a facility she LOVED and where she thrived for 8 1/2yrs. A lot has changed since then. I was asked by my out-of-state son a few weeks ago to take a phone charger to his father who had been admitted the day earlier into ER. I thought it would be an easy trip, even with my permanent concussion leaving me "weak" in formerly strong mental abilities. I drove in and immediately got lost. I saw tall buildings, a parking garage, winding drives. The ER was no longer a recognizable building with a parking lot. It had its own drive with four valets stationed. I panicked; I didn't know what to do. One of the valets came up to me, I explained my brewing meltdown re where to park. He calmly spoke to me and offered for me to pull a bit down the drive, park there by the door, and he would watch my car while I went inside. ER certainly had grown, was packed, but staff was calming and made sure I had help to where I needed to be. This was not going to be easy as my son's dad is my ex and I know his temperament. He was in his room, glad I had the cord, mad that I didn't have the charger portion which he had not said he needed.... hospitals often have extras of those. He was not pleasant, but the nurses were incredible. As I stepped outside his room, they approached me, one with a hug to calm my nerves. One, later told me her name Dylan M, said she was going to have Rachel H help find the piece he needed. It took a while to find one...I was so glad they did because he was not pleasant with anyone having to go in or out of his room to tend to his needs. Sorry to be so wordy, but I had asked their names and their supervisors' names because I wanted to make sure I wrote this review. The supervisors are Erics Avellan (mgr) and Jordan King (asst mgr). I had Dylan write the four names on a piece of paper for me. CB, my nickname for my "other half" Concussion Brain, must have misplaced the piece of paper when I got home. I couldn't find it anywhere! About 15min ago I opened my Bible and turned to the next set of verses I was to read. Yes, God made sure these angels would get their due review. God, bless these women, the job they do and the staff they work with to help their patients. The heartfelt way is still at this hospital....it may have grown, its name may have changed, but I have the same love and respect for the heart they put into their jobs!

Run away - don't even walk. This review is a summary of several recent experiences here. The ER and…read morepre-surgery check-in for which they didn't bother to make an appointment and then called to ask where I was. They do not communicate with each other, they do not collaborate - they are clueless. You may also wanna allow about half an hour for valet parking. Simply awful!

I went to the ER last night, 4/20/26 for a severe TMJ flare-up and had an incredibly positive…read moreexperience. I came in during a shift change, but the doctor who treated me took the time to really listen and understand what I was going through. He explained everything clearly-what was happening with my jaw, the medications I had been taking, and what my options were. I never felt rushed or dismissed, which is rare in an ER setting. What stood out the most was how thoughtful he was about my care. He even discussed imaging but was mindful about not putting me through unnecessary costs, which I truly appreciated. I felt heard, respected, and genuinely cared for. This was one of the best experiences I've ever had in an emergency room. I'm very grateful. Dr. Nicholas Healy is the best doctor I've ever had in my 36 year existence & he deserves everything good this life has to offer. its so refreshing to see there are doctors who really care in this world today and I can't wait to see what he does for the world of medicine. Truly, thank you!!!

I can absolutely see the appeal to being attended to by a smaller hospital after observing the care…read moreprovided to my loved one in the ICU here. All the staff were very warm and friendly. I was allowed to stay in the room during procedures to observe the doctor's bedside banner. The doctor entered the room and explained in great detail all the tests being ran, why and what their purposes were. The doctor and nurse were very intentional about maintaining a sterile environment and gave me supplies to ensure I was safe as well. Throughout multiple trays, ultrasounds and invasive procedures, they allowed me to ask as many questions as I wanted to assure we understood the treatment plan. Of course I didn't eat the meals, but they looked like they care about presenting meals that look nutritious and appetizing and my family member who was receiving care reported they enjoyed every meal. I liked how they included salt free seasoning blends in case you needed more flavor. Another very key component i loved was every time the call button was pressed, someone was there within 2 minutes. Attentive in every way. The only complaint was that 2 days in a row, no lunch was provided for the patient. Only breakfast and dinner (which was served at 4:30pm).

My family and I are deeply disappointed with the care my mother received during her final moments…read moreon July 5th in room 515 at 6:37 pm. My mother ultimately passed away from respiratory failure. When my daughter was notified, she was told that "her heart failed," which may have been technically true, but it did not reflect the underlying reason she died or help us understand what had happened. That communication added unnecessary confusion during an already devastating time. What troubles me the most is how my mother was treated shortly before she passed. She was experiencing significant anxiety because she was struggling to breathe. Instead of being comforted and reassured, the assistant nurse (Elizabeth) caring for her reportedly raised her voice and repeatedly told her to calm down. In my opinion, someone who is short of breath and frightened deserves compassion, reassurance, and prompt attention to their breathing difficulties. Only a short time later, my mother passed away. I understand that healthcare professionals work under difficult circumstances, but patients at the end of life deserve dignity, empathy, and compassionate care. My mother's final moments should have been met with comfort, not impatience. I hope this review encourages the facility to examine its communication and the way staff respond to patients who are in respiratory distress and frightened. No family should be left wondering whether their loved one received the kindness and support they needed in their last moments.

Very good staff, clean and comfortable room for my friend who had surgery. Respectful and he has a…read moregreat view from his window. Yes, I know not every window gets this view, but it is amazing. Location in the heart of Tampa is wonderful. However, the care from the staff is top notch. They are courteous and diligent. I really feel they perform their difficult tasks with excellence and respect.

The doctors were fast when it came to my emergency c section. And the nurses were very attentive…read moreand didn't dismiss my questions or my concerns. All the staff who took care of me were professional and nice. I would recommend this hospital 100% if you were going to deliver you baby. Mind you this was in 2024. I know everyone has different experiences though. I only decided to give a review because I saw they weren't getting enough positive reviews but my experience was very positive.

A disappointing and painful experience. Went in with a severe allergic reaction including…read morePeriorbital Edema, erythema and scaling with both eyes along with two other issues with one finger and my middle back. The triage evaluation staff member wrote "Rash" on the intake sheet, delaying my being seen. When I finally saw one of the doctors, he took my finger between his fingers with both hands and squeezed very hard, causing pain of which I made him aware and he continued squeezing an already very sensitive and painful area. Less than compassionate and effectively causing more pain than I went in with, the result was not at all helpful. I ultimately had to see another doctor asap outside of this ED and received the attentive, professional and much needed care that should have been provided by this Emergency Department. Will avoid this ED if possible moving forward.

Wildly my dad and my sister were both admitted on the same day. My dad's nurse Greg was less than…read morestellar. More worried about his ego than doing his job correctly, Greg noted my dad had an issue with his pacemaker on his chart. My dad does not have a pacemaker. When I told him he had the wires from a previous heart surgery replaced, he insisted my dad had open heart surgery and not a replacement. Excuse me?! I was with the man on Monday for the surgery. Then he placed an IV line that was faulty and far more painful than it should have been. When the techs at CT pointed out they needed a new line, his ego again took the lead and he had to "prove" he did it correctly which the ENT who was in charge of transporting him pointed out blew the vein. Apparently it took getting a new nurse at shift change to get a correct chart to be made and the transport to actually happen. Once she came, everything moved swiftly and with accurate information. Care for my sister was equally good. Great communication and nurse Paul was excellent. Greg needs to check his ego at the door and put the focus on his patients.

Really nice facility. I am new to the Wesley Chapel area. And I like the fact that Advent has built…read morea large complex to accommodate so much. I was there for an ultrasound. And as busy as it was, I got in and got out in a good time. The 2600 building in the center has a nice welcome staff. There is a cafeteria and a gift shop. Overall everything you need is right there.

Interesting hospital. I was there in August and again in November for surgeries. In August I had a…read morevery early arrival time and overall a very pleasant experience. Everything went smoothly from check in, pre op, surgery and post op. I spent the night and received excellent care from a very well staffed and professional nursing team. I provided a very positive review on their web site. My second visit was scheduled late morning at 10:30 arrival. I will never accept a late morning surgery appointment again. First every parking spot was full. A five level garage provided not one open space. Eventually I found a car leaving in front of the women's care entrance. This was at the other end of the hospital from where I was told to enter near the south garage. I had no idea how to get back to the surgery check in. I entered the women's entrance and told the security guard I needed to get back to the south garage entrance. He radioed a man in a golf cart to meet me at the entrance and take me back to the surgery area. I told him the hospital website said there was valet parking near the children's emergency area. He said that was no longer being offered. My surgery lasted longer than the doctor told us and by the time I arrived in recovery and then post op I was the only patient in post op area. The nurses were all leaving and saying good night to other nurses. My nurse was the only one there. The motion lighting in the other tented rooms were turning off. As I was getting dressed to leave the nurse told my wife to bring the car to a different door to pick me up for the drive home. As I had dropped her off at the surgery entrance at 10:30, seven and a half hours earlier, she had no idea where our car was except my description of it parked across from the women's entrance. The nurse was so pleasant and helpful she offered my wife a wheelchair and took her to the security desk to call for the golf cart courtesy driver. Unfortunately, both the nurse and my wife learned that service goes home at 4:00. It's now 6:30. So now the only nurse in post op pushed my wife in a wheelchair the entire length of the hospital to the women's section to get our car. I sat by myself in a chair with now one light on waiting for the nurse to return. There are 6 handicapped parking spaces outside the surgery entrance. And perhaps 10 non handicapped spaces. Arriving late morning you will not find a parking spot. There are no reserved for surgery parking spots. As patients are released the assigned nurses go home and the area pretty much shuts down for the night. Very poor arrangement. The staff readily acknowledges that parking is horrible but apparently that's where it ends. The Doctors have a reserved parking area. The patients including surgeries are left to fend for yourself self. My future hospital needs will be at Tampa General or St Joe South.

Very disappointing experience with the ER staff. My family member was brought in by ambulance, and…read moreour entire family was scared and worried. We completely understand visitor restrictions, but PCT Noah told the patient's mother, "Oh, do whatever you want," and then said, "I've told y'all multiple times, but I guess y'all don't want to follow instructions," in a very condescending tone. As I was leaving, Nurse Hayley said they were going to call security. Our family remained calm the entire time. We were not arguing, threatening anyone, or causing a disturbance. We were simply trying to support our loved one during a very emotional moment. There was no reason to make us feel like we were a threat. Hospital policies should absolutely be enforced, but they can be enforced with compassion, professionalism, and respect. They were working the feomt desk of ER this afternoon