Friendly staff did not have to wait. The manager Heather was helpful with an issue to issue The…read moregals helping me where Scarlett and Janicqua. Thanks gals

taytay is an amazing tech. I really enjoy coming to the center when she's working she does an…read moreexcellent job and brings excellent energy to the to the center. Thank you so much I gotta push the button

Everyone here is always kind and helpful they always make sure that their needs come first if it…read morewas up to me I'd say they all deserve a major raise I mean if you seen me then you'd agree with me but everybody every time I come in here has something you know a great smile a great attitude everybody's on top of their job the perfectly oiled machine

This is the place to go . Been to them all . Best staff new center. I'll be here till I can give.read more

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Donating blood/plasma is good for everyone. The staff is friendly and when I was seeing spots- they…read morecooled me down and I didn't faint! That is 5 star worthy! Fresh bakery items are a bonus.

Overall, it was okay…read more Today was my first successful donation w/ physical and overall, my experience was okay. It wasn't great, but it wasn't horrible either. I arrived almost an hour earlier than my appointment time and appreciated being worked in and able to start my process earlier. The process was also super informational and thorough, but still somehow quick and efficient which was great. Staff also answered any questions I may have had during the process and were attentive to me as well. Truly my only complaints are during my finger prick at the first station, I was pricked in the center of my middle finger and 7 hours later it is still hurting like holy cow!! As a medical professional myself too, I know that finger pricks need to be on the SIDE of the finger. Next time, I will be making sure of this and I would hope that staff is fully complaint in doing so. I also happen to notice a donor frequently dozing off as well to which I saw no staff react or act upon. I was told that sleeping or having my eyes closed was not allowed due to safety precaution, but multiple people let this person "sleep" while they saw and did nothing. Just thought that maybe we could be better in the future for things like that.

I've gone to Biolife in Ankeny since 2018; It's a great business..staff is polite and place is…read morealways clean.

I've donated here a few times--normally everything goes well, although they're always slow. Today,…read moremy appointment was at 2 o'clock; I showed up on time, but it took an hour and a half before I was even on a bed. After seating me, they brought over multiple other doners who were helped before me, and thirty minutes later someone finally came to assist me. Mid-donation, they told me they had put the needle all the way through my vein, which resulted in a hematoma, and they gave me a kit to take home. After waiting countless minutes to get unhooked so I could leave, they informed me I had to finish my donation on the other arm. Three hours later, I'm finally home with both arms wrapped. I wouldn't go through that again for $500, let alone $45...

Why do you require appointment times and then allow SO many people to come donate at the exact same…read moretime? Horribly understaffed. If you go, prepare to stand around for an hour before you even get tested to make sure you can donate. Then once you are accepted, you will stand in another line for an hour before you even get a bed. The staff is not nice and clearly overworked. They have no respect for your time.

Awesome place to donate blood and blood components to save people's lives! Clean. Pandemic masking…read moreand distancing as much as possible. Friendly staff, let me know what was going on so that I was able to monitor my own platelet donation! Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Lot parking. I'll be continuing to donate blood and platelets!! Despite my fear of needles.