I have had a long road of orthodontic treatment which consisted of multiple treatment centers. Out…read moreof all of those facilities the Orthodontic Specialists of Madison were my favorite providers. The location I frequented on Gammon had a comfortable and welcoming lobby area along with pleasant treatment rooms. I never once had a bad experience with the staff. They were all kind hearted people. I had Dr. Knutson specifically and he was amazing! He listened to any and all of my concerns. He thoroughly explained not only what he was doing for treatment but why. (Which I strongly appreciated.) Overall it is an amazing treatment center with staff who go above and beyond. Would recommend them for anyone in the area!!!

we enjoying coming here. Lots of kids activities in waiting room. Dr. Bird is truly professional…read more We will be back in May for next checkup.

Unprofessional, rude, uncooperative. Stay away…read more Please be patient with this review, as context is important. I have sleep apnea, untreatable by CPAP. My medical doctor recommended an appliance that you wear at night, like a retainer, that adjusts your jaw forward to open air passages. It is prescribed as medical, but has to be fulfilled by a dentist. My dentist is not able to bill medical and referred me to DHS. When I called, they made an appointment to see the dentist. I assumed it would be for a fitting, but she said it was to 'check my mouth." Seemed like a waste of time for both of us, but OK. When I got there we talked about the device, and recommended I waited until he got the approval from medical. I validated that I had all the correct paperwork, and a recent sleep study and X-rays. This conversation could all be done by phone, but, again, OK. Then he said that as long as I was there he might as well take a look at my mouth. I told him I already had a dentist I was happy with, and was just here for the appliance. The next day I got a call from his office. The doctor said this was "not a good doctor patient fit, "and that I should go elsewhere. Elsewhere not to include any of the other DHS offices. I was floored. I asked why, and she kept repeating the phrase over and over again, "not a good doctor patient fit." I asked if I had something, if he didn't have time, if he preferred I move all dental business to that office. Do you call that a satisfactory answer? After 3 days of searching for another un-network dental office that could make the device and bill medical, I finally found one. All of their requirements need to be done online. I emailed DHS to ask if they would forward all the info they got from my doctor to me. No response.the next day I repeated the request - no response. Then I asked if they would do me the courtesy of at least respond whether they could or could not. Rude, unprofessional, uncooperative. Those are the three words that first pop into my mind.I still have no idea what the problem was. I don't know what their standard density practices are like, but this is not a business I would entrust my teeth with.

I was able to get a cleaning appointment quickly due to a cancellation. Dana was amazing, super…read morereceptive to my nonstop chatter, and very knowledgeable. Dr Bjork was very knowledgeable and receptive to chats as well. Overall satisfied and happy they were able to see me

I can't have enough good things to say about this business. We have been going to Dentistry West…read morefor more than 10 years now. Dr. Miar and her team are the most caring, respectful, and professional people you will meet. We have never had an issue. They make going to a dentist a pleasant experience. They will not push you for anything and will always give you appropriate advice to make the right decision. I appreciate all the help and support they have provided my family. If you aren't using them- you are sure missing the best experience you can have. Highly recommend this place!!!!!

I've been a patient at Dentistry West for the last six years, since I moved to Madison. I stumbled…read moreon their office when I was leaving the adjacent State Farm office and inquired as to whether they took my insurance. Since then, the staff have all been friendly and attentive, and the level of service I've received has been wonderful. The one time I needed something looked at quickly, I was able to get in the next day with no issue. Everything's been reasonably priced. I really have nothing bad to say at all! A year ago, I moved across town, but I still go there because of the relationship that I've built with them.

I just completed the 3-stage process yesterday of getting two dental implants by Dr. Shipley, and I…read morecan honestly say that I'm going to miss going to his office in Middleton (at least until I decide to get one more done). Besides giving me a phenomenal estimate that beat all others, the staff - from the receptionist to the doctor himself - was caring, friendly, and gentle. They explained each step thoroughly to me. Dr. Shipley made certain that I had enough local anesthetic to keep me comfortable during the process. My new teeth look and feel great and I am enjoying being able to chew my food more thoroughly and easily right from the start. I made an excellent choice going to Distinctive Dentistry! Being able to watch the "crane couple" through the procedure room window each time I visited made it even more enjoyable!

I haven't been crazy about this dentist since I started going 2 to 3 years ago but it was…read moreconvenient. I went today to get a filling and have never been so insulted by a professional. I left the office in tears without a filling but with a painful tooth. I've never an issue with dental work and am ready disappointed. This entire experience could have been avoided if he listened when I starting having problems with the tooth two years ago.

My daughter made her dental cleaning appointment 6 months ago. They called this morning cancelling…read moreher appointment and made no effort to call any other location for a new appointment. This is not the first time this has happened. My daughter called their other locations and found an appointment. Currently, I have two messages from them changing other appointments for my kids who are in college. We will be changing dentists.

This place is a waste of time. I was here for a regular cleaning and even with my appointment made,…read moreit took thirty minutes before I was even seen. I would heavily recommend avoiding this place. The dental hygienist, Susan, is terrible. She sprayed water over my clothes not once, but twice during the procedure. Also, I had to wear SUNGLASSES during a regular cleaning, which I suppose makes sense when your hygienist cannot control her equipment and knows she will be spraying you with water. Overall, the experience was terrible. The place looks run down, the equipment is outdated, and the hygienist is clumsy.

I went to Middleton Family Dental (as it's known now) because I'd been needing a check up, and I…read moredecided to pop in as I was walking by the place on my way home. I'm really glad I did, as I needed work done and they've been great every time. I've had a couple appointments, and I've left more impressed each time. The staff is open and friendly, and you have their full attention. It's a smaller office and a little busier for it, in a way that reminds me of the small town I grew up in, but I never felt even slightly ignored. They were prompt, they paid attention to my questions and requests, and they were really wonderful about talking and working with me to get me the best of what I needed and what I wanted. Personally, I rather enjoyed that they offered sunglasses to wear during the appointment, as it's much easier and less stressful than dealing with a potential migraine from too much too bright light. The dental hygienist, Susan, is incredibly kind and thorough. Dr. Lubet has more than once happily given a little extra time and work to worrisome trouble spots. All in all, I dropped in on a whim, and found myself being listened to, being worked with, feeling comfortable and accommodated, and actually pretty sure that I'm in good hands. I wasn't expecting it, but it's pretty great to keep leaving a place happy and reassured you haven't done any damage that can't be made healthier with a bit of help. My experiences have been consistently excellent, and I highly recommend Middleton Family Dental.

The office has all new people- My people I know say it is not oriented to patients but is driven…read moreby getting work done and making money. And they will block reviews- ethical?

I have been going to Dr. Zeitz for 14 years and he is by far the best dentist I have encountered in…read moremy adult life. I have lived in several cities and finding a good dentist has been a challenge - not the case with Dr. Zeitz. He is incredibly responsive when you have an emergency and he also makes you feel comfortable when you have a procedure ( He has done several crowns and fillings). I would highly recommend him for new patients - even those that have a significant fear of dentists like me!