Could not have asked for better customer service, friendliness, and prompt service. Prices are…read morecompetitive, too! Highly recommend!

Very disappointing experience with this roadside provider…read more After the incident occurred during the service call, the technician immediately tried to blame us instead of handling the situation professionally. After calming down, he acknowledged that he had made a mistake and repeatedly pushed for a private settlement instead of going through proper insurance channels. He then refused to provide the company's insurance information. At the scene, he also pretended to record video evidence, but when the roadside claims department later contacted the provider, they completely denied the facts and refused to cooperate. ***BE CAREFUL*** What has been most frustrating is not just the incident itself, but the complete lack of accountability afterward. Based on our experience, once damage occurs, this company appears far more focused on denying responsibility than resolving the issue fairly and professionally.

Very quick to respond and nice service. I would recommend calling them when you need assistance.read more

Our car suddenly lost all power last Saturday May 9 on busy Monte Vista Ave. We managed to coast…read moreover to the median, but it was rather harrowing. Too hot to stay in the car, so we risked crossing over to the side of the street. We went through Triple A to get Vacaviile Tow to come. Josh got there quickly and was able to get the car on the truck and bring it over to where we were. After discussing our options, we agreed to have Josh tow the car to our home in Benicia. We rode with him. He was very personable, polite, and helpful. Great job! Thank you!

I had a breakdown and needed my car towed to the dealership, and **Tri City Towing** absolutely…read moresaved the day. From the moment I called, their dispatcher was calm, professional, and reassuring -- they knew exactly what to do and made me feel at ease in a stressful moment. The tow truck driver Jim arrived faster than expected, was courteous, and treated my vehicle with great care. He hooked it up smoothly and drove it to the dealership without a scratch. The pricing was fair and transparent -- no surprise fees or hidden costs. I liked that he was upfront and honest so when he arrived I was prepared. What stood out most was their customer service: they followed up to make sure the delivery went smoothly and even checked in afterward to see if I needed anything else. It's rare these days to find a service that genuinely cares. If you ever find yourself stuck or needing a tow, **Tri City Towing** is the one to call. Professional, reliable, friendly -- five stars all around! Thank you Jim for being so great in a not great situation.

I was very satisfied with the way Jim showed his excellence in handling and towing my car under the…read moreheat of the sun. The price is very affordable and I will surely secure their services again if I needed one.

It's hard to imagine a more blatant rip‑off than this towing company. The prices are outrageous,…read moreand the service doesn't come close to matching the inflated ratings they seem to pay for. Don't be fooled by the reviews -- this place is a joke. If you need real help, look elsewhere because these people will take advantage of you. Yelp needs to allow minus ratings because this place doesn't even deserve a 1 star.

PAY ATTENTION TO THE REVIEWS. I've worked with many tow companies over the last 40 years and have…read moreNEVER dealt with such rude service and then been overcharged. The PD acknowledged they had heard there were problems with the company. Even the tow truck driver who met me to pick up the vehicle and tow it to my mechanic said the folks at Peabody are known as "a--h---s." Don't expect to receive accurate pricing over the phone, prompt service, or any empathy whatsoever for what may be a rough day; you will likely be treated more like a hindrance to their day and then pay through the nose for the treatment. BTW, the listed address is not where the public office is located and the name has changed...they now go by Payless Towing, which is located inside Peabody Autobody Maintainance (yes, misspelled) on Peabody Road.

"Rich is an absolute legend and a lifesaver! I was in a massive jam with my RV, and the cops were…read moreon their way to tow it. Rich showed up literally one minute before the police arrived. He immediately stepped up, talked to the officers for me, and let them know he was getting it out of the way so they wouldn't impound it. As if that wasn't enough, his driving skills are insane--he backed my massive motorhome right up into the driveway with barely 2 feet of clearance on the left side. The man is a wizard behind the wheel and has your back when you're in a pinch. 10 out of 5 stars, nobody does it better!"

I was in a car accident and highway patrol Sent this company…read moreto tow us. They said it was gonna be $625 to go from Vacaville to Sacramento. That sounded high so my gut told me pass it up and get other quotes. After they left I reached out for other quotes and the first one back was $295. Trying to extort people in a crisis is crazy work.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Provided thorough information on how to manage a loosened front bumper while waiting to get it…read morerepaired. Excellent service!

The only thing I see that needs improvement are the fact that they don't back up their drivers and…read morethey do not care about the safety of the passengers that the drivers are driving around..

Jamie was professional and courteous. The first company that Stalantis sent could not towi my truck…read morebecause they had the wrong equipment.

My insurance company handled the finding and scheduling the towing of my car, I called on a Sunday…read moreand requested a tow for Monday morning to my mechanic when they opened. My insurance called me back and told me it was scheduled from 9 am - 11am on Monday morning. To my pleasant surprise I got a call at 9:03 from Able Towing saying that the tow driver was on its way from the next town over. The driver had my car on his truck by 9:35 (He was a younger guy and was professional. He offered me a ride to my mechanic or to take my key, I asked him to just take my key). My insurance company texted me at 9:50 that the service was complete and the driver had dropped my car off at my requested location. With all that said, I'm very thankful to Able Towing that this went so smoothly. No one wants to get their car towed, but they took some stress off of me and made it quick and painless.

Even though Able Towing working as third party with my auto insurance company, they met all the…read moreexpectations. Communication, ETA and professionalism five star. Keep it up.

Call rios towing they saved me time and were very prompt. called them for a tow and Junior was…read moreright on it said he'd be there in 15 minutes. He was there in 10 if you need a tow call these guy instead of AAA they had me waiting for 2 hours then texted me that it was going to be another 1 and a half hours RIO's tow is number 1 in my book

Did a great job! They were timely, got the job done with no hiccups. Made it easy for my wife to…read morefollow them to the shop since she had never been there.

Omar was amazing! Timely and able to come on very short notice - will be calling him for all future…read moretowing needs!

Amazing service, and affordable! Arrived within thirty minutes of my call, and even gave some…read moreadvice about what I may need for my car. Will definitely have his number saved in case I ever need another tow!