Review #500 takes me to Downtown Creedmoor for a new local business. I brought my little yellow…read morecar here for some brake work and wiring issues. Jeff seemed to know his way around my old C3. There were still more wiring and brake issues to be resolved, but I decided I needed to be able to eat before I dumped a ton more cash into this car. I just wanted it to be drivable without worrying about whether or not the 3500lbs of steel, leather, plastic and fiberglass would stop and whether or not I'd get rear ended if I could stop. It took about 50 miles for the new brakes/rotor to finally break in - unfortunately, the car still won't stop on a dime if I need it to. Not sure how to resolve that - maybe it's as simple as bleeding the brakes again (a two person job - something my daddy taught me how to do when I was 10 years old), or maybe it's an indication of needing a new master cylinder - something I would have no business messing with. While the jury is still out on this shop, Jeff did indeed tighten up some of the seals that appeared to be leaking. Kudos and credit for no more spots in my driveway. Pricing/Hours scared me for the brake work and about what I expected for the wiring issues. Time will tell when I bring it back for the balance of the brake work we discussed and for other work that needs to be done to make this car "safer" to drive. I just want to have a place to take this car where I can trust the people working on it for their expertise and their integrity. This may or may not be that place. Quick update - took the little yellow car back for round two because the dash light for the brakes came on... seems I still have a leaky caliper. Jeff got the system up and working again, no charge this time, but two weeks later, running into the same problem again. Not sure what the issue is - burned right through another set of new pads on that wheel. Last Update: After taking my C3 to another shop, and to a mechanic who specializes in Corvettes, I'm being told the rotors and calipers are all still original and none were ever replaced. I will not be back to Main Street Automotive for anything.

April 2018, I took my Harley Davidson in to Main street Auto because I knew they were Harley guys…read moreand Figured they would do the work right and treat me fairly since I was a repeat customer. (I had them work on my truck the year before) All I needed was tires replaced, Ended up paying for Bearings, inner tubes and brakes. I was charged DOUBLE to FOUR times the Price for all parts except customer supplied tires. I had to put air in the front tire already and the valve stem looks like it is the old inner tube valve stem, I have a strange Squeak every time I let off the throttle, the front brakes are way too tight. So doing some maintenance on thee bike today I pulled the brakes off and cleaned them because they look like they were not new and the Calipers were not cleaned to allow for free movement of the brake pads. I am pretty sure they never replaced said front brakes because when I did some work on my front end last year before the end of season I noticed how good the front brakes were then. Needless to say I paid $53 per bearing which they should come in pairs (at least all the ones I have ever bought did) ($25 A PAIR from J&P Cycles) $64 a piece for 3 sets of breaks ($39 at the most from J&P Cycle) and $43 a piece for inn er tubes. ($25 @ the most from J&P Cycles) I understand mark up 10 to 15 % but Double the and Quadruple mark ups....???? Jeff had always seemed like a nice guy, never thought he'd treat a customer this way. I'll just do my own repairs from now on even if it means being outside....Hmmm that's an Idea. Sorry Jeff, I can do it myself but I thought I would help a Small business out, #Not Anymore.! I will not recommend either.! Thanks, No Thanks.!

I have gotta say..I love this place .. I just moved here a few months back looking for a new…read moremechanic and this place was recommended... Had a few things done and they do top notch work.. and if they can't do certain things they will recommend places. Thomas was the man I personally dealt with and I'll deal with him from now on.

The guys at Capital Auto Repair are awesome. I've been going there for a couple of years now and…read moreall of my automotive work has been great and not overpriced. They're very professional and do not try and add on additional items or work like the dealerships often do. Very trustworthy, excellent quality work that gets done in a timely manner. Would recommend highly!

Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

My Car maybe cool for now, but I'm still Steaming!!!!…read more I dropped my car off Tuesday June 26th, 2024 and explained that my car was overheating and blowing hot air. They could not see my car that day, but scheduled me in at 11am on Wednesday. CLAS did not get to my car to see the problem until Thursday. I patiently waited for days since the Jennifer (the office rep) stated they had 1-2 mechanics working. I understood and due to the heat I figured it would take awhile. Thursday I spoke with James and he stated that I needed a new thermostat and a coolant flush. Long story short, I got my car back Friday 6/28 and within an hour my car red coolant temperature light, windshield wiper light and engine light was on. It was like I was back to square one! My car started to steam and stall. I called CLAS and called Jennifer who stated that they will be there Saturday 6/29 between 8am-12pm. They did not show up at all. There was a sign on the door that they will be on vacation starting 7/1. I called numerous times. I could not leave a voicemail due to it not being activated( I wonder why). I drove my car a little without the air and it overheated within minutes. I waited til everything cooled down and checked my fluid levels. Ya'all! There was no antifreeze or windshield wiper fluid. Per Jennifer she stated that the owner looked at my car‍The way this experience has been going he probably did not put in a new thermostat either. Now they on vacay with the money I paid them and I have to wait til they come back on July 8th to discuss the matter. -Nena Smiley

I have had quite a few services performed here on my vehicle's and it's been a very amazing local…read moreservice station. It's been on my mind to write another review from an unscheduled stop right after Christmas. My daughter hit something with her car and broke an aftermarket rim. She's in college a few hours from home and needed to get back after her break. I had a new wheel ordered and paid for overnight delivery but could not find anywhere to install it. Every where was closed. I stopped by here and happened to run into an amazing gentleman that saved my entire day. The shop was closed but he was working on his personal vehicle for a trip to go see his daughter in college from what I remember. He opened the shop to remove the old rim and tire and mount the brand new setup for us. I have thought about this quite a bit and I'm always so thankful every time I go by and think about that day. An extremely kind gesture that saved so many things going wrong that day. I had a wonderful conversation with him as well. He stuck with me and helped me and I just wanted to Thank him and the wonderful family oriented establishment. They are incredible people and he didn't even charge us. I wanted people to know how great this place is and send as much business as possible their way!!!

I have been going to Mike at Integrity Auto since 2007. Mike is honest and thorough in dealings…read morewith you and your auto. I have had minor and more major maintenance repairs on my Santa Fe all done to my expectations. Mike looks for long term relationships with his customers. You will feel at home here. Integrity Auto is a member of Technet which is a nation wide auto support service. Great people great service.

Integrity Auto Care is just that, they treat customers and cars with care and integrity. Before…read moreperforming work on my Hyundai Sonata, Integrity provided a reasonable estimate of work and then completed the work quickly. I live out of town and owner Simon Withers authorized me to receive a loaner vehicle to use while my car was repaired. Doug, Integrity's shop manager, is extremely friendly and gave me updates on the status of my repair throughout the repair. Doug was very accommodating, allowing me to pick up my car a few days after it was repaired due to my schedule and the fact that I live out of town. I was kept informed of the repair process and there was no high pressure "sales" for additional unnecessary services/repairs from anyone at any time. I highly recommend using Integrity Auto Car for your automobile needs.

We've been taking our vehicles to Gill and Max for over 20 years. Our '97 Jeep becomes a puzzle…read morethat they take on with care! They've always been dependable, reliable, honest, and fair. We never have to worry about unnecessary repairs--they take the time to explain what's needed, communicate clearly throughout the process, and always treat us with respect. It's hard to find a mechanic you can truly trust, and that's exactly what you'll find here. Their quality of work and integrity have kept us coming back for two decades. We highly recommend them to anyone looking for an honest, skilled, and trustworthy mechanic. We'll never go anywhere else!

Honest mechanics who explain things in a way everyone can understand. A rare gem worth utilizing.read more

Excellent Service. Purchased two tires, and had two rotated…read more Staff is very good and ALWAYS helpful. Marie is OUTSTANDING at the front. Mini Cooper owner Dennis Mayfield

Sales dude has no chops for dealing with peeps. They have no electric cars at the dealership, I'm…read moretold they're not worth it. The greeter at the front is a doll, however. Best thing about the place.

Several great experiences with CF of WF. If you own a Ford…read morethen the BEST perk is the Mobile Tech Service...they come to your home and do the service. Amazing. No dealer waiting room. No Bad coffee. They will do ALOT of service right in your driveway. Bells, hoses, batteries, oil changes, run diagnostics, etc. Eric The Tech Dude was/is amazing. Don't forget to give a tip $ when he does a great job. Danny A is our Service Rep at the dealer and he is also great. Unfortunately we had a transmission replaced and he did all the legwork with the Extended Warranty company. Superb communication skills and these folks have always performed exactly as they promised with timelines and costs. Truck has 100,000 miles and still going. Huge fan of Crossroads Ford of Wake Forest (as a Raleigh resident : )

This was the last time I will be disrespected, dismissed by this Ford Service. In years past. I've…read morehad very poor customer relations with their Service Advisers. I don't know why. But, time has passed, new F150 truck, and probably new staff, right? My circumstance involves known issues with a major mechanical component that Ford produced in a range of models. Mine is a 2019 and there is a plethora of information and YouTube videos about it. I decided I wanted/needed Ford's technical expertise on the matter even though I knew it would be more expensive at Ford. I spoke to an Adviser who was knowledgeable and we discussed options. Later, after consideration, I decided to go with a simple, normal, preventative maintenance approach, which was one of the options discussed. I'm not in a crisis situation, YET. But that's what preventative maintenance means. This situation, with these models, is complicated by some other-worldly design decisions by Ford engineers and not just any garage, shop mechanic should be trusted to know. The Adviser I spoke to knew about it. So, I called Service to schedule the , he didn't answer, so left a message asking for a call back. He didn't call me back. Days later I called again, he wasn't available and so I was transferred to Express Lane. That adviser said they don't work on these components and needed to go back to the main shop. Okay, fine, no problem. No one answered at the Service desk. I called later. The person that answered said that I needed to speak to THAT guy who wasn't available so they would deliver a message and to expect a call back that day. It has now been two week-days since and no one has called, not THAT guy or one of the other Service Advisers who didn't want to talk to me anyway. It's a common procedure, one that most folks do at least once during the life of their vehicle, and it's recommended. With my previous history with this Crossroads Ford (W/F) Service and now this, I can only surmise that they aren't inclined to care much about vehicles that aren't purchased from their own dealership. Neither of my Ford trucks were purchased there at Crossroads Ford of Wake Forest. A simple input of the VIN # tells them everything about the history of the vehicle: where manufactured, date of manufacture, options, etc. Otherwise, there is a culture at Ford, an arrogant culture perhaps, where they really just cherry pick the people and problems they feel comfortable with. I was respectful, polite, not condescending or demanding. I'm obviously a patient person. But I absolutely will not call again harass or beg them to care about duty, honor, integrity, dedication, commitment, values. I hope others get great care and satisfaction with their service at Crossroads Ford of Wake Forest. As for me, however, it just hasn't been the case. So, Good Luck!