We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

I used yelp to request electrical service and heard back from Legacy as well as a few others very…read morequickly over a weekend. Legacy made it easy to schedule, arrived when they said they would, and sent a technician who was well equipped, skilled and a good communicator. Very reasonable pricing for installation of two exterior lights and two exterior ceiling fans that were less than straightforward.

From the owner: Legacy Electrical Service is proud to serve the Birmingham and surrounding areas in residential…read moreelectrical service. We promise to provide professional, high quality service, communication, and attention to detail to every customer, every time. Our technicians are ready to help with all of your electrical needs.

THEY BURNED OUR EQUIPMENTS AND AIR CONDITIONER! Mr. Electric…read morecompletely mishandled our electrical installation, burned out our equipments, and left us with months of stress, financial loss, and a broken air conditioner. My name is Sunshine, and I own a very small family business, Sunshine's Bakery in Irondale, AL. I never wanted to write a review like this, but I feel I must because of how severely Mr. Electric's mistakes have harmed my business and my life over the past three months. In the beginning of June, we hired Mr. Electric to install two new lines: * One for our two new bakery display cases (110V) * One for our new air conditioning system (208V) Because of their repeated wiring errors, both of my display cases and my air conditioner were destroyed. They sent out four different workers over multiple visits. Today is September 12, and I still do not have a functioning air conditioner. Here's what happened: 1. The first electrician installed the lines incorrectly. When my husband plugged in a laptop, the breaker immediately tripped, and the outlet stopped working. 2. The second electrician admitted it had been wired incorrectly -- the 110V outlet had been installed as 240V. He said he fixed it and confirmed that the AC line was correct. But when we plugged in our brand-new bakery cases, both were ruined. 3. The third electrician discovered that the second one had actually installed it as 208V. He again confirmed the AC line was fine. At that point, Mr. Electric issued us a $3000 check for damages, and we hoped the nightmare was over. 4. Once we finally installed our AC, it ran for about two weeks before a surge completely destroyed it. The fourth electrician admitted the line had never been installed correctly -- only one breaker slot was used instead of the two required. He apologized and repaired the wiring, but by then the damage was done. Because of this incompetence, my bakery has suffered through the entire Alabama hot summer. We bought a window unit, but it was still too hot. Customers walked in and immediately left. Dough over-proofed, ingredients spoiled, and we had to throw away countless products. I lost money every single day. When we asked Mr. Electric for fair compensation -- just $1,500 to help partly offset the damage -- we were ignored. We talked to Mr. Keith Pinkerton and were told to contact Ms. Sarah Richards and other representatives but weeks later no one has resolved anything. Meanwhile, I've had to close my shop this week because I simply couldn't make breads or croissants in this environment. Mr. Electric is a huge international corporation, but they refuse to stand behind their work. Their mistakes nearly destroyed my small bakery, and we are still paying the price. Please, for your own sake, do not hire this company.

The owner pushes upselling on the employees. He has the highest pricing for even minor jobs…read more Replacing a light bulb $125!!?? Matthew Reagan was the electrician who came. Knowledgeable, thorough, considerate of home, good communication, great integrity.

Only checked one star because I could not give zero. I called Dunn's when my AC went out. This…read moregreatly self - advertising "24/7, highly experienced, expert service" company sent me two young inexperienced clowns spread over several days, then, FINALLY sent me an older, truly experienced guy - after I'd gone without my central ac for a full week and had bought two ACs to just get by. This third guy said there was no excuse for (other aspects and) them taking a full week before he finally fixed it, said I'd get a discount, then I, of course, got a ridiculously high bill. That was mid last summer at peak heat, just like now, when my central AC has failed again. I suspect Dunn's "repair" has failed, but will not find out from them phoney clowns.

Well my AC went out and they came out and tried to repair it 5 times. Now each time they had a…read moresuggestion on how to improve my system for hundreds even thousands of dollars but never could get my drain pan to drain on the unit. Please check the reviews for any H VAC company you pick these guys are not good at what they do.