Our system is down 2 years in. None of the phone numbers on our hardware or the manual they gave…read moreus are working. I think it's really lame that you can spend over 50 grand on a system and they wouldn't even email or update us with any contact info for support. This business feels a little scammy be careful who you hire if you are looking for solar. Sunlight Solar Portland is gone and Sunlight Solar Bend could care less about our system.--UPDATE-- we had to source a different company to fix the system it's supposed to have a ten year warranty on parts and labor but not if the company you hire is gone so too bad for us. I own and manage a business and I would have nightmares if I ever sold my customers on something this expensive and left them hanging.

**EDIT** I had…read morewritten a review of this place based on an interaction with an employee who is no longer with the company for the exact reasons I had quoted in my negative review. Not only does this person no longer work for the business, but Nathan reached out to me personally to let me know that the issue has been corrected and that they themselves stand in direct opposition to the horrible beliefs of the person who prompted me to write a negative review. I am appreciative of the effort Nathan put into making me aware that my complaint was addressed and resolved. Great customer service!

Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

Nick at Gerryn Energy was friendly, professional and very knowledgeable. He was quick…read moretroubleshooting and determining what the electrical issue was in our old house. He relayed in layperson's terms what was wrong and promptly fixed the problems! And at a very reasonable price. The entire team is top notch. We couldn't be happier! Thank you!

Scary and unprofessional. Received an aggressive email out of the blue from the owner about a…read moremissed 2024 invoice, including statements about "wishing bad things" and references to showing up at our home unannounced and watching through our windows. Completely inappropriate. The work was a minor light switch issue quoted around $250 but billed at $450. Then the light fixture attached failed afterward and had to be replaced at additional cost. Will never hire again.

I was extremely impressed with everyone I collaborated with at Elemental Energy. I felt they had…read moreour best interests in mind; always taking the time to answer questions and deliver quality customer service - from sales all the way through to the installers. I was quite frankly shocked at how simple the process was and quick the turnaround from signing up to install. Quite frankly I thought the process would take a year and it took less than six months from the day we started talking. I know Elemental had a lot to do with that. I appreciate their professionalism, educational approach and quality customer service.

The project went well, except for panel placement. We had indicated where we wanted the 19 panels…read moreplaced to achieve the best solar exposure. However, when the project was completed, the 19th panel was placed near the back of the house, which is shaded by tall fir trees. We could have gotten better results, albeit the difference is not particularly great. If they had installed the panels as we had indicated, I would give them 5 stars. As it is, during the summer months, we are producing enough electricity to send it back into the grid for a small credit on our PGE bill.

Elemental Energy did a fantastic job installing solar on my home and getting me the right…read moreincentives (and handling all the paperwork). Challenges were a two story home with a steep pitch metal (slick) roof and snow guard installation. The team was professional, and got the job done (including a last minute add so I can monitor my generation and my consumption anytime anywhere). I'm super happy -- and should be net zero when the year is done! Thank you Laurel!

Stoked! We love the power plant on our roof! We got a $16,000 improvement to our home for $5000…read more(after tax credits), and pays for itself in 9 years through lowered electric bills. Elemental was easy to work with, clear communicators, and completed the install in one day, with a 10-year warranty on the work.

Sunpath Services has been the most honest and trustworthy solar company I've worked with…read more I needed help reconnecting my gateway router to my network, and Aaron initially gave me free advice over the phone. He suggested using an older non-mesh router to provide a constant signal to the gateway. When I had trouble setting it up myself, I decided to call Aaron and Sunpath Services because I wanted to support a company that was so generous with their time and expertise. Aaron came out, quickly reconnected my gateway router to my Wi-Fi network, and made sure everything was working properly. He also provided helpful information on system upgrade options and ways to save money through government incentive programs if I decide to expand my system in the future. I plan to use Sunpath Services for any future solar panel needs and would highly recommend them to anyone looking for honest, knowledgeable, and customer-focused service.

My husband and I really enjoyed working with this company. They had excellent service, were timely,…read moreand had great hands-on industry knowledge. They were able to complete the removal and install each in one day, in-between our new roof being installed. Would recommend.

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

Zero stars. Good luck getting an after-sale response or help or service from this place. I would…read morerecommend any other company for your solar needs, just not this one. Three emails & five phone calls - no response. Invest your money somewhere else. So sad.

Spoke to John at Syncrho this morning about a solar expansion project on my home and adding to my…read moreexisting system. He thoughtfully and thoroughly explained the different options that I currently have left since my prime solar producing roof real estate is already full. He went far beyond what was needed, and even explained the finer details of buying a virtual net meter community solar system that resides elsewhere in the state being more beneficial to me than adding panels to my home that might cost more than the power I get from Portland General. I really appreciate the integrity and professionalism of someone who explains something at length and detail even if it won't necessarily translate to a sale. I will not hesitate to tell friends and neighbors to try out Synchro Solar for bidding processes.

As the sales rep for SolarWorld, I've had the fortune of working with Synchro Solar for years. As…read morean industry insider, I can tell you they have an impecable reputation among their peers and customers, of whom we as the manufacturer, regularly hear from. Synchro Solar installed my 6.6kW solar system this year. Everything was done perfectly, from the communication to the paperwork to the workmanship. They executed flawlessly. My system is working perfectly. I highly recommend Synchro Solar. Kevin K http://www.solarworld-usa.com/

Great Service! System design, installation, support. I…read moreFound this company at our local street fair. Before long we had a plan for a grid tie power system on our roof in SE Portland. They were great to work with and took care of all the permit stuff. Now on sunny days we feel great watching our power meter running backward! Our system easily generates 3000 watts on sunny days, They even found an inverter that will give solar electricity during a power outage. We can log onto our inverter through our computer and watch the power generation data over time. Cant recommend these folks enough.

We HIGHLY recommend Prestige Power Systems. They were prompt, professional and dependable. We are…read morealready planning on using them in tge future. We will definitely recommend them to anyone who needs electrical work.

Sunward Power are great partners for all your solar needs. The install process was a breeze - Chris…read moreand his team were clear with the process, were fast with the installation, and helped us get set up with our solar and home battery system. It was great to use someone that lives in our neighborhood that is easy to contact and knows the area. We recently had an issue with one of our solar strings being out and the team came out and diagnosed the problem, sat on the phone with Tesla tech support, and made sure everything was good to go before they left. All the work was still under warranty as well which made it even easier to get taken care of. So impressed with the follow up and support their team provides.

I wanted solar for our family home since we bought it about 5 years ago. I've had in-person…read moreconsults with 5 companies, and email conversations with another 10-12. In the end, none of them felt great and I waited. I finally realized I was about to lose out on the federal refund, and started looking locally. So glad I waited because I found Sunward Power. Chris and his entire team are friendly, patient, and more than happy to answer any questions. I'm pretty well educated, so I had a TON of questions and things I wanted to cover before pulling the trigger. Each question was answered, and their prices were very fair. I got one of their last available openings for install before the end of the year, and have never looked back! I LOVE our panels and they're already producing more than expected. Don't hesitate to work with Sunward! They're great and I'd absolutely