Dropped in for a new watch battery. Was told it would be about 15 minutes, so I waited. Although…read morethe wait time was short, I'm now very skeptical and lack any trust with this store. My "new battery" only lasted one week. Hopefully their jewelry repair is better quality, but I'll never know since I won't be doing business with them again.

Very nice to deal with as well as prompt service. Excellent pricing , polite responsive owner…read more Would recommend them to anyone needing their watch serviced.

Staff was kind and respectful! I went in to get my bracelet fixed, was ready a week later and…read morewasn't too expensive! Would definitely come back to shop and/or repair jewelry again.

I had a very nice gold bracelet that needed a repair. Tony at Joseph's was professional and…read morefriendly in evaluating and quoting the repair. It was expertly done, the piece cleaned, and it is once again beautiful.

I had a broken box chain necklace I needed to get repaired. I did some research and looking around…read moreand found Lisa Esztergalyos's Jewelry shop in West Seattle and decided to take the chain there to get worked on. I dropped it off and less than 2 weeks later was contacted to pick it up. My experience was very good, both dropping it off and picking up the necklace. The repair was professional and well done. Cost was what was expected for that type of work. If you have some jewelry in need of repair, you should contact Lisa and see what she can do for you.

I came in to get my engagement ring resized (which was purchased elsewhere) and Lisa was such a…read morewarm and friendly person to work with. She made me feel very comfortable and was patient in helping me decide what size to size down to. I was debating between 4 and 3 7/8 for a long time and she advised doing a size 4 because I will eventually wear it with a wedding band, and having 2 rings apparently makes it feel tighter. So I tried on some sample wedding bands while I was there to get a feel of it, and she was right! Something I never would have known myself. Also incredibly fast service - 2 day turnaround time. When I went to pick up my ring, Lisa also let me know that I could stop by whenever to get my ring cleaned on the house. She truly cares about her clients and is happy to lend a helping hand and I so appreciate that about her! Cost was $110 pre tax, about $121 post tax.

Great experience! Great location. The staff was very attentive and helpful. Will be back!read more

Now that my project has been completed, I owe an updated review. I'm giving an overall 4-star score…read moreprimarily because of the pricing. While the customer service is great, they charge a significant premium for being considered "premier" jewelers in Bellevue. I initially brought in a special gemstone with a chip to get repolished. I was originally quoted around $1,000, which felt very high. After I mentioned finding a place in Kent that quoted $300, they brought their price down to around $450. The repolishing job turned out fantastic! Since they did a great job on the gem, I decided to ask about making a custom ring. I wanted a size 10 gold setting with two small accent diamonds. They found three diamond pairs ranging from 1.14-1.33 total carats. Their estimated total for the 14k gold setting and natural diamond pair came out to $14,050-$17,956, which is very high for a ring, in my opinion. When I asked about lab-grown diamonds instead, the estimate dropped to $9,800-$10,300. Breaking down the math: They estimated $5,000-$6,500 for just the 14k gold setting itself. That leaves roughly $4,000-$5,000 for a ~1.33 ctw pair lab-grown diamond pair, which based on my search online should only typically costs a few hundred dollars. That is an enormous markup! I decided to go with another local jeweler who quoted around $8,000 total to make the exact ring in higher-grade 18k gold, including CAD design, setting, and two side diamonds (~0.70 ctw). Overall, the customer service here was great and the store atmosphere is lovely, but the pricing carries a massive markup compared to the rest of the market. Taking off one star purely for the cost.

Can't believe I haven't reviewed my fave spot yet!! We came here to design my dream engagement…read morering. And they did nothing short of bring that dream to life. The process was seamless and so fun. Ellen was so helpful in showing me different stones, shapes, and metals. When it was time to try on the 3D rendering I could hardly wait! I was giddy. They also have a ton of beautiful ready made pieces from earrings to engagement rings. Can't recommend them enough!!!!

We had an amazing time working with Michael and the jewelers! My engagement ring is beautiful, and…read morethe team took time, care, and provided expertise when designing my ring.

Fabulous service Excellent work!…read moreI had a ring reworked and was very happy with the results! Reasonable cost and great communication!

Raffi is a miracle worker - we were stopping over in Seattle and I needed to resize my…read moregrandmother'e ring before we left the next day for her 90th birthday party. He squeezed us I and had my ring ready to go in just a few hours (thank god!)! it feels so amazing to be able to wear her ring - thank you for this priceless gift!

They did perfect repairs and sizing for a bunch of rings and were very helpful and knowableread more

Kevin helped me find the right stone for my wife's wedding ring. He made it such a great…read moreexperience. Thank you so much! 11 years later and it still looks great.