I am extremely disappointed by my experience at this boutique in Redondo Beach. I visited the store…read morewith my daughters, excited to shop and support a local business. Unfortunately, from the moment we walked in, we felt uncomfortable and unwelcome. The employees closely followed us throughout the store and made us feel as though we were being watched because they assumed we might steal something. The treatment we received felt like racial profiling, and it was both embarrassing and hurtful. Rather than feeling like valued customers, we felt judged and singled out. Despite the uncomfortable atmosphere, I still made a purchase and bought a pair of earrings. However, that purchase was only a fraction of what I intended to spend. I came into the store fully prepared to buy multiple items and would have gladly spent considerably more. Instead, the employees' behavior completely discouraged me from continuing to shop. What makes this experience even more disappointing is that the store lost out on a much larger sale because of the way my daughters and I were treated. Customers should feel welcomed, appreciated, and respected--not scrutinized and judged. Had we been treated with kindness and professionalism, I likely would have purchased several additional items and returned in the future. I also noticed several other potential customers walk into the store and quickly leave without making a purchase. Customer service plays a huge role in whether people choose to shop and spend money, and unfortunately, that was severely lacking during my visit. I have never felt so profiled while shopping before, and it was a deeply upsetting experience. No customer should be made to feel uncomfortable because of their appearance, race, or background. I hope management takes this feedback seriously and provides better training to ensure that all customers are treated with respect, dignity, and professionalism. Sadly, what should have been an enjoyable shopping experience turned into one that left me feeling unwelcome, disappointed, and unlikely to return

I have been in this store twice. Both times I was completely ignored. I was seen and still ignored…read more I was upset the first time but tried to give them the benefit of the doubt. When it happened the second time I decided to make this review. The employee looked at me and then returned to what they were doing and a second later asked another customer if she needed anything. I believe I was being profiled that I would not spend like that customer. It is extremely upsetting to be profiled when I am happy to spend money on quality goods with great customer service.

OMG I can't say enough good things about this beautiful little store! Love love all that they sell…read more It reminds me of the stores in downtown Carmel. Very boutique & charming in style! The owners, are the kindness ladies. They sell items for gifting or for yourself... they vary in styles and items. From shabby chic style patio and indoor furniture to wonderful Shabby Chic, Americana, Beach, pets decor... etc I get lost looking at all the unique items they sell!! They even have some used designer authentic purses!!! Gucci!

Amazing little shop! Bought my niece the cutest shopkins necklace! She's in love with it. They just…read moreopened

What a cute little store. Lots of fashionable women's clothes, purses, hats, sunglasses and more!…read moreThe ladies that were there today, 8/20, were so nice and helpful. Great reasonable prices

Check out the photo of my new dress I just bought......for 10 bucks! It was on the sale rack out…read morein front of the store. I never wear dresses, but I gonna wear this one - it fits like it was made for me. Would you believe the brand is Yippee? Haha, I kid you not. It was love at first sight when I saw her there, just hanging out, waiting for me to come along & take her home with me. She was beautiful and she was cheap. She felt so wonderful against my skin.... I knew I wouldn't even need to try it on, but I did anyway. Perfecto. Yippee! This is my first time in Ribbons, what a cute place.

Our sales lady was fabulous great stuff and great clothing for cancun Mexico resort must return…read more very nice natical kaftan natical sweater with fabulous anchors

Always a great experience there. The owner will help you find whatever look you need. Unique pieces…read moreat a great price. Also a great place to find nicely made t-shirts, tanks and workout wear at a fabulous price. Definitely worth going to !!

Visited my sister who lives in the area and EVERYONE who works here was so helpful and nice. Great…read morevibes and I got myself a pair of jeans. It is in the higher price range but the jeans are worth it!!! Definitely will be returning !!!

Amazing friendly customer service, the sales force is helpful, knowledgeable and very lovely. If I…read morelived closer, I would shop there every day. Great selection of new and up-and-coming designers, there's always something new and fun to discover. A trip to the beehive is always an exceptional experience. Even they're online shop offers a bountiful offering and customer service is fantastic. All around I give this place a 10 out of 10.

I had a great experience! I needed a last-minute outfit for a special occasion, and the associates…read morewere so friendly and welcoming from the moment I walked in. They were incredibly helpful, and with their assistance I found the perfect outfit. They have a lovely selection, and I absolutely love my new look. Thank you for making my shopping experience so easy!

nice things and service - there was very unique items and it…read morewas a pretty store and there was items for both men and women which was nice because I was shopping with my husband

I went to Hermosa Beach for a walk and found this shop. They have a great selection of jewelry and…read moreI got my first Hoorsenbuhs ring. I have never seen this brand in south bay, it worth driving here. And the staff was very kind and friendly, I enjoyed talking with her! I definitely visit this store again :)

I went to wait for my ToGo order. I didn't intend to buy anything, but I found Helen Kaminski's…read morebags and hats very cute, so I bought a hat. The organic skirt was also very cute and I almost bought it, but it was over my budget and I gave up. But I think the Helen Kaminski hat will come in handy this summer!

I went to 2nd Street to sell some clothes, and they do things a little differently. Usually when…read moreyou sell clothes, you get the option of cash or store credit. The only option here was cash. This was also the lowest I've ever been offered for clothes. Places like Plato's Closet, Buffalo Exchange, and Uptown Cheapskate give you way more for your items. They had a $1 pile, meaning items they were willing to pay me one dollar for. And then they had a 10‑cent pile, meaning they were willing to pay me ten cents for certain items. Yes, ten cents. For 10/12 pieces, they offered me around $6.30. It was laughable. Actually laughable. So if you're looking to sell your items for dirt cheap, this is the place. On a lighter note, they did have a lot of nice things for sale; secondhand, some new, some designer, really great quality pieces at good prices. I got a really nice pair of green cargo pants for $12. I recommend for shopping NOT selling.

I've been a customer at this store for about two years now, and I wanted to share my recent…read moreexperiences that really stand out to me. Over the past year, l've noticed a big improvement in how things are run, and I truly think the new store manager deserves credit for that. In previous years, when I brought in clothes to sell, my experiences with some of the buyers felt very unprofessional, in fact I had multiple bad experiences with one of the female buyers that I notice still works there. She was very rude and condescending and now when I come in to sell I specifically don't want her to attend me. However, this year has been a completely different story. The newer buyers seem much better trained, more organized, respectful, and clear in how they take care of their customers. The whole process feels smoother and more customer-focused now, which makes a huge difference. In fact, today I had a question about the pricing of some of my items and the new store manager was very helpful and I left feeling very happy! Because of these positive changes, I actually look forward to bringing items in again, and I feel more confident in the process when working with the newer staff. Overall, I'm glad to see the progress and hope it continues in this direction. I have also recommended this location to my family and friends and they love the store!