I went to this Carter's store on Saturday afternoon with my two-year-old and six-month-old. I was…read morelooking for a cute outfit for my baby's half birthday and also some matching Christmas clothes for my toddler and baby. It's hard to find matching sets online sometimes, so I decided to visit the store. I actually found some adorable matching pieces and got really excited! I found the right size for my baby, but I couldn't find the toddler size. I asked a store associate if they had a smaller size in the back, but they just said, "Whatever's out there is all we have," and didn't offer to check or help me find another option. I left without buying anything and felt disappointed. Maybe it was just a bad day for the staff, but it didn't feel very welcoming or helpful. I really love Carter's clothes, but I'm not sure I'll visit this location again.

The only reason I am providing little stars for this review is because one of the ladies that was…read morein the counter asked for the confirmation email and not in a polite way, more of a demanding manner. While the lady that was actually helping me was able to locate the order by last name.

August 24, 2024 | Torrance: After attending the 2nd day of the 2024 Tryst & Nomad Art Fair, I…read morewalked right across the street to Windsor at the Del Amo Mall! I was in search of a beautiful gown for an upcoming event & Windsor always has a wide variety of gorgeous gowns! Customer Service: Natalie greeted me immediately as I walked into the store! As I walked around and started to pick up gowns, Natalie offered me a dressing room! While I continue to select gowns, she was right there to help me right away and added them to my room! She was incredibly attentive & friendly the entire time! Note: I love shopping at Windsor, whether it's a casual flowing summer dress and/or a gown for an upcoming event, including being a guest at a wedding, I always find the perfect dress and/ or gown! However, I usually steer clear of the ones with glitter, because glitter gets everywhere! Overall: What a fun shopping experience at this location! Thanks again, Natalie for helping me with all the gowns and excellent customer service!

Absolutely terrible service. I was barely acknowledged, and had to seek them out to get help. It…read morewas obvious that they did not want to be there. I finally took several items in the fitting room, and not once did anyone ask if I needed anything. No eye contact, no friendliness, nothing. I ended up buying a couple of things, and even the girl at the register barely looked at me, and just told me about the return policy. What a crappy experience. I've been shopping at Windsor for years, but this makes me never want to go back.

Like all Hot Topic locations, this store offers the wide variety of unique, interesting, and even…read morecrazy items that this chain is known for providing. Located on the second floor of the Del Amo Mall, this location is filled to the brim with all kinds of stuff. If you're looking for that really unique T-shirt, jewelry, poster, clothing, art piece, Hello Kitty stuff; pretty much you name it, and they've got some form of it. You can you always find that something that you never knew you needed or that perfect gift that will leave the person you give it to wondering where you could have found such an item. The staff here are all very nice. They're always happy to help you out with whatever you need. Hot Topic has always been affiliated with the darker side of youthful culture. This location is no different. So, if you're want to grab that edgy item, and you wanna get it fast in Torrance, this is your place to go.

My five stars are going to an employee whose name I didn't get. I believe she had short hair and a…read moreseptum piercing. She asked me if I needed help and I said just looking at the band tees she pointed at her favorite and that struck up a conversation about pierce the veil and so on. I loved her humorous and fun energy, as a person who has social anxiety she made my experience very welcoming. To that employee If you're seeing this you're awesome!!

Very friendly staff. Lots a variety in merchandise that I haven't seen in other Marshalls. I'm…read morelooking forward to another visit here.

I have been here numerous times since the store opened. I typically go here for Christmas, birthday…read moreshopping, or when I need something for the house. They have 2 entrances, one in the front and one in the back. It can get overwhelming with the cramped aisles and so many people, especially around the weekends and holidays. To anyone who has anxiety or claustrophobia, do not go here on the holidays. But if you come in on a weekday evening or morning, you'll find that it's calmer. They also tend to stock their shipments around those days so you get first dibs on what's fresh at the store. And if you like hello kitty, Disney or other collectables. My pro-tip is to check the trash bins, baskets, and cabinets because sometimes, you'll find a hidden stash of items. One time, I opened a cabinet to find a hello kitty holiday mixing bowl. I ran to the register, past a group customers who did a double take and said "Where did she get that mixing bowl??" Now unfortunately, the only thing I dislike about this location is one of the shift leads or managers. Idk her name. She talks bad about the customers in front of other customers. The person she was speaking poorly of is, in my case, my mom! This happened around Summer of 2025. Now when my mom and I get in line, we always pay separately. We each buy our own items. So when they call us to a register we take turns on who goes first: sometimes it's me, sometimes it's her. It depends on who has the least items. It just so happens this time it was me and that I picked to go to the register with the manager or shift lead - what ever she was. She says hi and I say hello. She offers the store card. I say no thank you. Then she speaks into her microphone thing - "yah that lady that went to your register. Yah, she doesn't like me, she always lets someone else go in front of her so she doesn't go up to me. Can you believe that? I know." I turned to the register she was speaking of, and lo and behold, it was my mom. I try my best to keep a blank face as she's processing my transaction. Then I smile at her (which was very difficult to do). and say "have a great day." Then I go to my mom's register and say "HI MOM I'm done." Then when she was done we both walk back past her. The shift lead was shocked. And I turned and gave her a wonderful look that say a bunch of colorful things. Moral of the story: don't bad mouth other customers. wait until the break room or when you go home. I spoke to my mom afterwards and she said she has no clue who she even is.

I had never really been to this store and I didn't expect to get my ear repierced but I did and my…read moreexperience was 10x better than where I got it pierced prior! All the employees were super nice and made me feel comfortable and confident about getting my 3rd ear lobe repierced. They were patient and understanding and answered all my questions & concerns! I bought solution along with the single piercing and was in total $44 which is really nice and worth it for me. I was showed how to clean my piercing, I got an aftercare paper, and a cute little baggie for it and the solution is working wonders already, overall I really liked Lovisa and would go again!

The customer service at this location sucks! I came in a…read morecouple of weeks ago and nooo customer service. AI has better customer service than the girls working here. I came in because my daughter wanted rings and when I was going to pay, the two girls at the register chatting like I was not even there. She scanned the rings and just asked "cash or card". I tapped my card and she did not even open the bag, put the rings in the bag and handed it to me. That is all that came out of her mouth. No greeting, no bye thank you. Never coming here again. I would understand if it came from one employee but two in one, not it.

I've stuck to shopping online for many years because it's difficult to find clothing in a certain…read morestyle & size available in-store, etc.., so I can't remember the last time I went into a store & have to look for something that fits me & the occasion. Giselle changed the game. This was such a pleasant experience. She really lifted off the stress of finding those specific pieces of clothing for me. I love the business model. Wide selection in sizes (starting from 2XS). Customer service was impeccable, & I realize that I was the most annoying customer that day, trying on a million pieces. Giselle stuck with me & helped me find every single piece that I was interested in. I had never experienced such dedication to customer service in a clothing store. I'm kind of upset that I didn't learn about this brand & business sooner.

Great service from Marabelle/Marbelle! I apologize if I spelled your name wrong. I called this…read morestore to save an item for me, as I was driving from almost 2 hours away. She came to the rescue and helped me. The cashier forgot to take off the security tag and she saw me leave the store, mind you I had my headphones on so I didn't hear the beeping noise she instantly ran to stop me because she knew I would get upset when I opened the key at home with the security tag still on. Thank you so much! You saved me and I appreciate you.

I have not been to a mall in at least five years, so I had no expectations as I wandered into this…read morestore recently. Upon entry, a congenial gal complimented me on my skirt and asked if I got it at Anthropologie which I did, and we made some pleasant small talk. The store was well organized, and I grabbed a couple of things to try on. While looking for the friendly employee for size help, I unfortunately encountered a grouchy lady who ended up assisting me; she was downright rude and snippy. In fact, she was repeatedly off-putting to extent that it's not necessary to go into to detail and identify her b/c no doubt her colleagues feel the same way-awful attitude. It was also strange despite signs throughout the store that indicate customers would get $100 off a $300 purchase (fantastic deal!), the cashier (another employee) was clearly not going to apply it without me prompting her to do so. Consequently, she needed to ask someone-presumably the manager-for assistance to do this. I get it because I've been new in a workplace and proper training on the job is necessary. The whole experience was just sort of jarring and perplexing, but I dismissed it because I'm not a regular, experienced brick and mortar shopper these days. A reason for this mediocre experience was later elucidated when I sat down solo at the bar at PF Chang's and told the bartender that she was an overall MUCH more superior server than I ever was while working for this franchise for six years. That's when another solo diner-manager from the Coach store-beside me chimed in. She said she's been trying to get this bartender to come work at her store because it's difficult to find people like her who have such a positive and enthusiastic work ethic. Then it clicked: apparently, there must be a shortage of quality applicants in the retail business. Overall, I'll still drop into this store if I happen to go to this mall since I like the merchandise, while knowing that the retail industry, in general, may simply be in some sort of transitional limbo at this point.

I never realized how expensive this place was. I don't even think I've ever stepped into an…read moreAnthropologie store before. It's a unique store with interesting taste.

In need of good smelling lotion, Bath & Body Works has it!…read more In need of good smelling soap, Bath & Body Works has it! In need of good smelling air freshener, Bath & Body Works has it! Basically if you're looking for amazing scents, this is the spot to go to. It's the perfect spot for self care, feel good items that will make your house, car and yourself smell good :).

I'm an online shopper. I rarely go to stores in person unless I have returns or a rewards like in…read morethis case today. I just placed a $100 + order online and came to Bath & Body Works to redeem my rewards. It's always nice to come right when they open on a weekday because it's quiet and there's no crowd. I'm always greeted with a warm welcome when I step in and a "Have a nice day" when I leave. Today the girl at the register was super nice and gave me a back story about the lotion I got Love this store and would definitely return if I needed to buy something or try a scent in person