I started coming to Lily for regular curly hair cuts a few years ago, but this review is for my…read morewedding hair. I wanted something simple, off the neck (because July), a style that used my natural curls, and would stay in place from ceremony through dancing. Lilly worked her magic and even included fresh flowers I brought in that morning. It was perfect and exactly what I was hoping for :)

I do not recommend this hair salon because of the prejudice and dishonesty…read more Upon arriving in the salon Jebarco gave me the once over, twice over, hell-no-it's all over you can't come in here look. Jebarco made it plain that I was not welcome in the salon and his negative vibes indicated that this salon definitely did not want my business. Next, Lily made boldface untruths to my face about why she cancelled my appointment. Lily shifted the blame onto me with the claim that she had to cancel because I did not confirm the appointment within the 48 hour window. Lily cancelled the appointment because of her prejudice she holds against someone she does not know and does not like. I recognize when boldly speaks untruths to my face, they have no respect. When any business owner/service provider boldly chooses to hold prejudices against customers for no reason because they do not want that person in their salon and then openly disrespects them by boldly lying to them in their faces, that business owner/service provider does not have any respect for themselves and other people.

This review is for Jenn: I am a first time client with Jenn…read moreand leaving the salon feeling wonderful! I got a cut and partial foil there and I am impressed with both Jenn's personable attitude and great job done on my hair. She listened to what I was looking for, she took her time and was very thorough with the cut and color. This salon is far away from where I live but after seeing what a thorough job she did on my hair I am willing to make the drive to come see her!!

This review is for Jennifer! I asked for a haircut to smooth out some layers I had in addition to…read moregiving me some curtain bangs to try out and chopping off dead ends. I left feeling like a celebrity with my voluptuous waves and shiny, clean hair. She's very skilled and loves what she does, and is easy to have conversation with. Jennifer is professional, friendly, and really listens to your input. I'll be coming back to her as my new and trustworthy hair stylist.

I am over the moon to have found Madison; she is amazing!! She has been cutting my husband's hair…read morefor years now, and my husband has been telling me to get my hair done by Madison, but you know... I mean... just no. I can't go to the stylist that does my husband's hair. Well, was I wrong! I have curly hair, and have tried so many different stylists that come highly recommended for curly hair, and have been sorely disappointed. Madison worked magic on my hair and gave me the exact cut/style I wanted! And she did a dry cut, so I knew she was giving me a cut that was tailored to *my* hair. Plus, she's fun, smart, and adorable. She asked if I wanted her to style (blow dry) my hair, and at this point I trusted her completely, so I said yes, even though I never blow dry my hair. I think it's called a blow out, but forgive me if I'm getting the terminology wrong. She made my hair look bouncy and cute and silky! Amazing! Normally after a haircut I run home and restyle my hair, but not this time! I preserved it for almost an entire week, getting compliments every single day. But the real test was when I finally shampooed and styled my hair by myself, which is usually a scrunch and drip-dry method. I am super low maintenance. Well, I LOVE IT!!! It looks completely different from when Madison styled it (I knew it would, and I told my husband not to get used to it, LOL), but it is completely me, and my curls frame my face just the way I hoped they would! If you have curly hair, you really need to see Madison.

Thank you thank you! Madison is a gem! My hair is the best in the west! Great convo! She offers…read morebeer and wine! You can bring your dog and She has the cutest bunny! Thank for the red locks booboo

This is a true professional with knowledge and experience and a great sense of humor as well…read more Highly recommended.

Mia has been a godsend for my (hairy) 79yrs old husband who has Parkinson's. A nurse had…read morerecommended waxing to make it easier to clean after toileting. Mia has done everything to make it easier for him to be on the table. She ALWAYS follows up to ask how he is doing. She is experienced, professional, but most importantly caring. I still cannot believe how fortunate we were to discover Mia.

Love the salonists here. I love difficult hair to cut, and this is the axplace that can get it…read moreright. Ivr be searching for a place for years here and have fiy found my forever salon!

Overpriced and service is trash. I went in for a hair wash and they ended up wetting my entire…read moreshirt collar. During check out, I asked her how much and they talked to each other in Vietnamese "$45" and ended up charging me $50 without any explanation. $50 for a hair wash is extremely overpriced for me. Wont be coming back

I am so grateful to have found this little salon via Yelp. The reviews convinced me that Vivian was…read morethe woman I wanted to help with my two daughters bi-racial hair. Vivian is honest and thorough. She did a fantastic job with both kids, but the way my oldest finally relaxed and enjoyed getting her hair done was the best feeling. She was truly proud of her hair style and enjoyed the process. Thank you Vivian!!!

Wow..... I have…read morevisited Vivian before and was really happy with my service. I proceeded to try and book again and was met with a very head scratching experience. I made an appointment which I thought was agreed upon on both sides, when I arrived I saw someone else already in the chair. I was told that I didn't confirm the appointment so it was given to someone else. I was given the option to come back but I declined and left. Vivian called me back later to apologize and offer another appointment the next day to which I agreed to. The next day, two minutes before my appointment was to start, I receive a text stating that she's 30 minutes late. I told her to text me when she's there because I'm close. 45 minutes later I receive a text of, "I'm here....." No apology or explanation. I reply that she's 45 minutes late and that I decline to come and to take care. She responds...."sweet....take care as well". I am really shocked at the whole situation because I have visited her before with no issues. The fact that you can shrug your shoulders and be dismissive of a client lets me know that I'm not a valued customer and my business is not needed or wanted.

I have been a client of Jennie's for nearly 20 years, and my husband has been coming to her for at…read moreleast 10. Jennie is always professional, warm and welcoming, and does a great job with our hair. I usually do my own root touch ups, but when I occasionally splurge and have her do color & highlights, she does a fantastic job working with my DIY roots so it all looks cohesive.

UGH! I am so annoyed at this place. First, let me start by saying that my stylist, Jennie was…read moreAWESOME! She is talented, nice, and very easy to talk to. If this Yelp review was for her and the haircut I got, I would give her FIVE STARS. Unfortunately, Jennie alone cannot save this sucky place. I bought a voucher from Amazon local and made my appointment. With limited hours for appointments (for convenience sake, minus one star), I planned on my Saturday appointment. As I was driving there, I was struck by another vehicle. I wasn't able to get to the appointment. I called on Monday to explain what had happened and was told that there are no exceptions to the cancellation policy and since I "no showed," I could no longer get the deal that I had bought (the voucher would still be good for the amount I paid, I just don't get all the services that I was awarded in buying the voucher). I felt there should have been some exception made (I could have provided medical documentation or the car repair bills to back up my story if they were skeptical), but alas, there wasn't. Minus one star. I get to the location and they made me wait over half an hour for my appointment. Now, if you are going to have a rigid policy on punctuality and attendance, I think that should go both ways. I would have liked for them to accept the voucher, or even apologize for the wait, but the guy behind the counter didn't do any of that. They just said, "take a seat and she'll be right with you." And that was that. So for the wait, minus one star. That puts us at two stars. Like I said, I really like Jennie, so if I was desperate for a haircut, I might come back, but it isn't my first choice and I definitely will not be a regular. Bummer, because Jennie is so good, but it is just too much hassle.

The first time i visited Frequency (my sister recommended) I just did a trim to my bangs with Indy…read more It was great, she was great and we connected quickly. I consulted with her i was in between doing a balayage or extensions that would make the balayage illusion ( to not harm my virgin hair). She went 100% for the extensions. A couple of months after giving it some thought, I decided to purchase the extensions with her. I went to the salon, we got a color and ordered them (sent the money via venmo). We ordered 3 packs of K-tips ($760). I paid in advance the installation fee as well ($500) and booked my appointment. The extensions looked amazing when installed & styled, after I washed my hair a couple of days, You could see the difference of color (way to obvious it was not my hair) and the type of hair was not for me ( I have some light waves & the extensions were too straight). Less than a month I started to have a terrible rash on my scalp and build bumps on my head (pictured added). I wrote to her worried because my head hurt so much of the scratching and she said it was normal ( I have used K-tip before and this has NEVER happened) and when i told her to take them out to get a refund on the extensions she quickly respond and said that she could not refund the installation, but could remove without a charge and provide a scalp treatment.... at the time i honestly didn't care about the installation fee (wish I did). While all of this happened, I had someone in the mall stop me and ask if I'd considered to deep shampoo my hair because it looked so damaged. I quickly wrote to Indy because this was such a shock to me & to follow up to see if she contacted the Company. She was going to call the company (which she never did), but after several follow ups I had to call the Company and provide a Case Number to her (April 12th). The Company explained that this was a bad installation and the rash was due to the hot glue being to close to my scalp ( so my head was burnt) and that I had to take off the extensions and my stylist needed to return and the refund would be issued to her (because she purchased them)- ok perfect! When I had my appointment for removal, she gave a wash and a spray that would help with the rash (it really did) so we decided to keep them for a bit longer & test if the spray helped. So she just toned the extensions so they would blend better with my hair (I paid for the toner- $100). After almost 2months I come back to just refund the extensions & exchange for another type because they were just falling way to quickly and ripping hair of my head when they fell out! We booked the appointment after my trip (to at least have good styled hair there) and we removed the extensions (June 26th). She said she would call and process this quickly so we would just use the money for the extensions and the difference in the installation etc. Excited to have a better feel & look I was ok with it! Fast forward to almost 3 months of constantly following up and NO response and/or excuses I had to send a Passive Aggressive text message (August 23rd) demanding to have my refund treated as a priority ($760 is a lot of money - I can buy Manolos with that OK) I made the request via Venmo for the $760 and she refunded me ($493.75) the next day ( August 24th). She offered to pay the difference out of pocket & apologized for the inconvenience. When I asked when was going to send the difference she said she did not know ( because personal reasons I'm not going to share). You know... I've been patient, but this was just disrespectful. All I could think of was more months of following up with no response and I was not having it. I had to involve a lawyer to get my refund back ( ooh and I received within the hour of my lawyer sending her a letter today)- August 27. The funny thing is that when she sent me the screen shot of the Company refunding her MY money.... She received it on JULY 21st! She lied every single time I asked about it. I'm sorry, but I don't care how great you can style hair (NOT extensions), but you shouldn't be dishonest with your customers & try to steal money. I was already fine with her keeping $500 of installation... In conclusion, I DO NOT recommend this place. I'm sorry, but I don't work with dishonesty.

Misty is the ultimate professional and always makes me look amazing. She's quirky and fun and…read moreencourages me to try new things. If I'm not happy she always makes it right.