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    Sugar & Shears Salon and Organic Spa

    4.6 (68 reviews)
    Closed 10:00 am - 8:00 pm

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    Services - Sugar & Shears Salon and Organic Spa

    Sugaring

    Applying hair extensions

    Bridal hair services

    Sugar & Shears Salon and Organic Spa Photos

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    Recommended Reviews - Sugar & Shears Salon and Organic Spa

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    Reviews With Photos

    I'm the girl in the black dress. My skin hasn't looked this  good in years and my eyebrows are perfect!!
    Gabriela B.

    I started going to Kameron a few months ago. I started with the hybrid tint and brow shaping which then turned to me getting my eyebrows laminated. I also get compliments from people on how nice they look now!! I also had some skin issues and I had never gotten any kind of skincare done outside of a dermatologist office. Based off Kameron's recommendation I have now done 3 dermaplane facials and chemical peels and my skin is looking better than ever. She also helped me switch up my skincare routine so now my skin looks so moisturized and soft.

    Balayage
    Jenny C.

    Moving to a new city means having to find a new hairstylist you trust. Hopefully, reviews like this one can help you decide where to go! I've gone to Sugar & Shears twice now and plan to go back again in the spring. Appointments are all booked online which is super easy to use. Viet cut my hair most recently and Olivia did my color (pictured). They both gave great advice on what products to use to keep my hair hydrated and the color looking good. The environment is very clean and the decor is feminine. I highly recommend making an appointment here!

    Balayage refresh on gender reveal day 9/19
    Victoria S.

    This review follows my balayage hair care experience with artist Viet Thi - Brand new to sugar & shears and safely coloring my hair in general while expecting, I had a lot of questions about the organic products used at this salon. Viet Thi assured me that she would stay away from my scalp with non-ammonia products to refresh my months of grow-out following a fading bronde-ish balayage I had done at another salon. She was of course knowledgeable and reasonable to my expectations. Applying her vision, her expert hands gave my hair a lift it really needed in terms of color/tone and distribution of balayage itself. The scalp massage was exactly what I didn't know I needed! Overall, I received competent care from a consummate professional while making me feel completely comfortable in her styling chair. (Viet Thi, I felt lovely for my staycation baby moon/gender reveal this past weekend, due in part to your talent and care. My partner loves this look and so do I. Thank you so much for all you do!)

    Tova M.

    Oh hey guys. Just a heads up that I have mixed feelings about posting any reviews because part of me wants to keep this a secret. Ugh..don't be selfish, don't be selfish.. Okay. Ashley is...the best. I always come flying in in the nick of time with frazzled hair that needs cut and colored spastically trying to dodge the rain. AND NOW SHE HAS HER OWN BEAUTIFUL SPACE. Sugar & Shears! Ashley listens to what you want. And asks questions to help if you're not sure. We're 8 years into this together, Ash & I. This hair thang. My most successful long term relationship to date. Think we get something bronze for that? As a hair stylist - Ashley takes time to kindly make suggestions or point out things that might be easier for your own care. She really gets to know what kind of maintenance you're willing to put in before she goes and does anything. And I'm BUSY. (Read: make this easy for meeee) And then... Magic. The true test of the stylist/colorist is when you get multiple compliments per week on your hair. And they think it's your natural color. This happens to me weekly. Bluntly: I enter looking like some kind of Seattle mess/drowning cat. And I exit Ashley's capable care with straight up MERMAID hair. ... It's a comfortable and warm oasis. I know I'll get to relax, take a deep breath, and look awesome as I leave.

    I'm just saying
    Nani V.

    So, as a mixed female (Ethiopian/German/Indian/Filipino), I have crazy, curly, frizzy, thick, ridiculous hair. I've gone to so many different salons hoping for the best. Ashley does AMAZING work on my afro! I've have been traveling across the water to get my hair done by her for the past 6 years now. Wherever she goes, I go. She's sweet, she's hilarious, classy (as is the salon), and every time I go in there I know that when I leave, my hair is going to look just as perfect as I pictured it. She knows what she's doing, and it's obvious that she loves what she does. Did I mention, she does awesome waxes, too? I have/would recommend her to ANYONE of ANY ethnic background. She just gets it. :)

    Alicia M.

    Simply the best! Cecilia did my hair and makeup for my wedding, and it was absolutely perfect! Exactly how I dreamed it would turn out and more! I also got my first facial ever from her and loved it! She was informative about my facial needs as well as the products she was using. After taking her advice on how to continue care for my skin, my face has never looked better!

    Eyebrows
    Fareeha I.

    I had brow lamination done for the first time. Loved my outcome! This service was lamination and sugaring and I got a take-home balm to condition my eyebrows. Karina did an amazing job. She was very empathetic to how I wanted the eyebrows to look and made sure I loved my outcome. She's the sweetest person! I highly recommend the spa.

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    1 month ago

    Shayla is the best colorist ever! I followed her from West Seattle to Capitol Hill. Highly recommend!

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    5 months ago

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    Karina C.

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    Karina C.

    Thank you so much for the love and support!

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    4 years ago

    Super cute space and staff is very friendly. I had the best dermaplaning facial with Avalon, will definitely be going back!!

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    8 years ago

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    Karina C.

    We love you Sarah!!!!!!!!!

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    Page 1 of 2

    Ask the Community - Sugar & Shears Salon and Organic Spa

    What is the approx appointment length for the beach bum service?

    Hi there! 45 mins give or take!

    Do you offer intimate bleaching?

    Hello! At the moment we are not offering this service but will update our services on here if we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - Sugar & Shears Salon and Organic Spa

    Karina was also really careful cause I told her I break out and have a bad reaction after waxing.

    Mentioned in 15 reviews

    Read more highlights

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    Simply Sugar, is simply the Best there is…read more Walking into Simply Sugar you enter a Beautiful welcoming environment with a warmth greeting form Marie, the owner and aesthetician specialist. Marie listened to my concerns and areas I was wanting to treat and not only made me feel completely comfortable, but executed the treatment efficiently. Finding out Marie also offered eye brow tinting I immediately added the service to my appointment. I am a Designer, Artist & high fashion Model so I can be particular when it comes to services on the face. Marie not only customized the perfect deeper warm brown for my complexion, & strawberry hazel hair color, she gradually built my eyebrows to the deeper color I desired to make it was perfect. It is always a highlight when I get to come into the Beautiful space for a treatment and get to catch up with Marie. I always leave with a handful of the Hershey kisses she leaves out at the front desk for customers Simply Sugar is simply a * 20/5 * Thank you Marie for putting in the work to creating such a wonderful space.

    I'd show you my sugared areas, but I don't think that's appropriate ;) I've had two wonderful…read morepeople work on me while I'm here. It's a lovely atmosphere and they follow all the guidelines for COVID. Very clean area, great people, amazing sugaring.

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    Darling Sugar - Clean rooms for EVERYONE!

    Darling Sugar

    4.7(189 reviews)
    4.5 miGenesee
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    I made an appointment with Kat, she was kind enough to get me an appointment for Sat May 3,2025…read more@5pm. I was really excited considering I had not done my brows in almost 6 months. Having a baby and working the weekends it's extremely hard so I was very grateful I found a place and Sugar waxing was different for me I thought I'd give it a try. I had my appointment with Kiana, she greeted me offered me a flass of wine and we proceeded to the waxing table. I didnt feel pain at first but halfway through the session i heard Kiana say "Oh Shit", i was reslly nervous what she did to me and my left eyelid was on fire I i asked her to please take a break. Another customer showed up and she told the customer 5 min as if she was rushing. She showed me my eyebrows and saw she had yanked, pulled off a bunch of my eyebrows that werent supposed to be removed. I even asked her for an "S Shape" and later continued to tell me to come back Morgan was a specialist in eyebrows. This is so effed up when i made the appointment i specifically told them i wanted an eyebrow wax and i had a lot of work and trusted them. I am in pain still, my skin is irritated and extremely burned and ended up having a black eye of how rough Kiana was with my brow. I got asked at work if i was assaulted it was embarrassing. The owner Vanessa got back to me 3 hrs later, it seemed to me they were more worried about a negative review than the customer. Also Kiana has left unsatisfied customers. I will put captions on the pictures how it looked like throughout the day and reviews of different customer and texts i received. This was the most painful experience I've ever experienced when it comes to eyebrow removal. Next time I am just sticking with eyebrow wax. I gave it a try, it's definitely not for me and again more painful than thread, or wax. To each their own but had a terrible experience and wish them well. I do hope the owner obviously sees that many customers have been dissappinted by Kiaras service. My advice look into this place before you go there. My experience was awful and very painful and ended up with burned, damaged skin, and a black eye.

    I couldn't make it in to see my regular esthetician so I came in last minute. I was pleasantly…read moresurprised. The place is clean and the esthetician was very friendly and professional. I love my regular esthetician too much to leave her but I would definitely come back if in a pinch. Highly recommend!

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    Darling Sugar - I love being in my element

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    Waxy Moon - April - Owner Operator - Sugaring Professional

    Waxy Moon

    4.8(60 reviews)
    0.7 miMadison Valley
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    This review, like the other bad reviews here, are not about the quality of sugaring services. She…read moredoes a great job with that. It's about the militant policy and the assumption that her time is more important than anyone else's. This business has all the shortcomings of a large company, and none of the benefits of a small business. I originally was waxed a little 4 weeks ago. April advised that I come back five weeks later. I run a tight and busy schedule between school, work, and caretaking for an ill family member. During the interim my cell phone was broken by the ill family member (dementia) and I had to switch my phone out. When it came closer to the appointment, I looked through my emails and did not see an original booking message. My calendar did not carry over, and I then received a text message 24 hours before the appointment. I was surprised, because most salons will send a booking email and then a reminder before their cancellation policy... something for confirmation at the onset. I showed up on time with a mask on, and wanted to rebook as I had hardly any regrowth. She was immediately angry, telling me that "she deals with people like me all the time." I was pretty shocked. Not only that she was so quick to anger, but that me showing up and using my time (because time is money for everyone) meant absolutely nothing. She angrily said that she pays for the roof over her head with the clients she has keeping the appointments. Good to know I'm just another blank face with a credit card. I have worked in customer service in 5 star hotels, fine dining restaurants, and for companies that have excellent customer service. The basic concept is that both parties' time is important, not just one. Another concept is that I would often choose to go to "mom and pop" businesses to support them instead of larger companies. The understanding was always that if they would be accommodating every once in a while, then I would tip an increasing amount each time, usually topping off at 30-35%. I have always supported service people. But at this business, it has been made abundantly clear that this is not a service oriented business. It is a profit-driven business where everyone is merely a number. She then kicked me out, telling me that she's always fully booked and doesn't need any more money. That was a weird contradiction and told me that she was speaking from emotion, and not reason. If you are nearby or have more flexibility with your time, and don't mind being treated somehow worse than all of the service companies I've worked for before in the past two decades, should you ever take an effort and show up to reschedule out of good faith, then please by all means be a patron to this establishment. But if you are looking for someone who truly values people and honest customer service, this is definitely not the place for you. April doesn't even bother to send out a booking confirmation. I've shown up 15 minutes early to everything I've been responsible in my life: work, school, appointments. I showed up on time this time. Again, didn't even register since I wanted to reschedule and not pay for having two hairs waxed. This has nothing to do with entitlement on my end. I just don't have the time or the patience to deal with people who do not understand the basic tenets of good customer service or the way that the tipping system works in America.... meaning if you extend excellent customer service, you tip an excellent amount. I would have included this appointment's service amount in my tip had I been allowed to reschedule. I only give my money to businesses and people who understand customer service and have the humility to work with people. Hubris is not something I will ever deal with when it comes to paying for a service that is not a necessity from an economic standpoint. If I were to run my own business, and felt overwhelmed, I would at least automate a booking confirmation email or have a booking confirmation template ready to send in case anything happens to a client's calendar, as most people now track it via their phones and various devices. But she insists that everything she does is perfect and there's no room for improvement, and clearly everyone else has a problem. Talk about shifting the accountability and responsibility.

    I went here, to get sugar waxed for the first time and I loved it! This space makes you feel…read morecomfortable and safe. My session was full of laughs and I left feeling empowered. I will definitely come again and recommend this spot. Also I love their dog.

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    Waxy Moon - April Bartlett, Esthetician and Owner

    April Bartlett, Esthetician and Owner

    Waxy Moon - Owner April Bartlett and her two cents Penny and Peso

    Owner April Bartlett and her two cents Penny and Peso

    Waxy Moon - Storefront entrance

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    Storefront entrance

    Sugar & Shears Salon and Organic Spa - sugaring - Updated August 2026

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