Made an appointment last saturday for this saturday. They arrived about 40mins earlier, usually this is totally ok with me but today I was running an errand and they seemed a bit anxious to begin. They stayed parked in the drive way, I have 2 min pins both went in at the same time took about 40ish Mins. I warned them havent been able to get anyone to cut one of my dogs nails he always gets scared and starts crying usually ppl just stop there. They however got it done! No crying, quick easy. They were very polite, I felt comfortable leaving the dogs with them. My pups looks adorable with their littlw bandanas, nice and clean including teeth. I would call them again most definitively, really was one of the best experiencea I have had so far. Only reason didnt get 5 stars was because I had to rush home didnt get to finish my errands that was it. Service was great. read more

LILO'S Mobile Pet Spa - Pet Groomers Near Me

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Yesterday my 3 dogs were groomed. When the groomer came I said she was matted. He said he would keep her shaved and not have her look like a rat. I was shocked when the groomer finished the first dog. I will show you pictures. I had called LILO'S about another company that I had used but I got into an argument with the owner. The other groomer was very good at what he did. The first picture was when he did the job. My dog was matted then and yesterday. The second dog was wet and I had to blow dry her and cut her bangs and trim her face. He did a decent job on the third dog. read more

LILO'S Mobile Pet Spa - Pet Groomers Near Me

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Male groomer was very aggressive with my small dog. Never again. They are only about up-selling services and don't care about your pets.

Got my rescue cat Cookie all brushed and bathed for the first time, and ears cleaned and nails clipped - Katherine did a great job and was very patient in handling her. The booking of the service was very easy, everything was explained upfront and the communication with Lilo's was flawless. Next time I might consider getting the extra deshedding service, which is probably good to do at least once, but today's first bathing and cleaning experience was a pleasant one and will definitely be booking again! read more

LILO'S Mobile Pet Spa - Cookie girl - Pet Groomers Near Me

**Beware of Lilo's BAIT & SWITCH!!! These people are GREEDY LIARS with a poor work ethic and dishonest business practices!!! I began using these people in May 2020. The service was just alright. When I made an appointment in October I was completely shocked when I was informed the service for my Shih tzu jumped from $55 to $100! My dog is blind in one eye and apparently, Lilo's enjoys making a profit on disabled animals. I promptly declined and informed them that I could not afford that. They texted me several weeks later stating that they could offer me the original price. Perfect, right? Wrong!- Rick proceeded to book the appointment and when I called the following day I was told that a "mistake" had been made and the price would need to increase again. BAIT & SWITCH!! Remember Lilo's, Karma is a female dog!!! **DOG OWNERS BEWARE** Do not fall for their "pet's first" claim below. Lilo's puts their PROFITS FIRST. Why else would they contact ME to offer a special price and then rescind after the appointment was scheduled. Double the price for a disabled pet?? $100 for a 7 pound dog?? There are so many honest, reliable and compassionate mobile groomers in the area- please don't give your precious money or your precious pets to these LIARS! read more

Lilos was prompt and precise! I told them exactly how I wanted my dogs hair cut and they followed directions to a T and even added some bows for a special touch :) (Dont judge, she's a New York dog adjusting to this Miami heat! ) read more

LILO'S Mobile Pet Spa - Miley - miniature poodle - Pet Groomers Near Me

Excellent, good job on Twinkie everything was done as we wanted, oh and a bonus they were on time, I will be using them again for sure. Super convenient. read more

Worst experience I have ever subjected my animals to and will NEVER do again. I had thoroughly explained and communicated to the groomer and supervisor Eli my request of a simple cat bathing and trim of their beard area and back legs. I have 2 long hair Highlander Lynx cats. I brought my cat home shaven completely bare to his skin. His skin was red, raw, and scratched. The wrong blade was used, as this should never be shaven down this short. I also requested specifically as well to please not cut/trim their paws, both of their paws came back shaven as well. I was given my cats back in their carriers and told "everything went great". I was unable to check them myself because I was in the middle of a busy intersection and didn't feel it was safe to remove my cats from their carriers in the middle of a busy street. I was told by Eli the supervisor that bc I signed off that I was "satisfied with the grooming" that means I had been satisfied. NOT THE CASE. They "do not provide refunds". So if this happens to you, they will try to convince you to use another one of their groomers next time. Absolutely horrible communication yet again. But- they sure WILL make sure you pay for you your grooming in advance through Venmo, CashApp, Zelle to make sure they get paid. $240+ tip for my cats to look horrendous and unbearably uncomfortable. A clear example of a POORLY RAN BUSINESS STRUCTURE. No accountability. Stay far away. read more

LILO'S Mobile Pet Spa - Pet Groomers Near Me

Today we had an amazing experience with Maria he took care of our 4 babies and they loved her and ended up looking real good! Thank you Maria for loving our babies read more

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Very happy with the grooming service by Lilo's. Our dog is very nervous. We had taken him to another groomers that was not able to calm him, so they were unable to groom him. When I left my Charlie in the mobile van, he was shaking. I was so worried they would not be able to groom him. The girl was able to calm him and give him a very nice haircut. We highly recommend Lilo's. From the moment I called to schedule the appointment, I felt very comfortable with them. They are very professional and punctual. read more

First time having my dog groomed by Lilo's and it did not disappoint. I was running a little late back home and they worked with me. My puppy looked so great after his first grooming session. I will definitely be giving them a call again. It's convenient that they come to your place! And they give your dog a nice bandanna. read more

LILO'S Mobile Pet Spa - Pet Groomers Near Me

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Company is very inconsistent and very bad time management. Truly lack of consideration to their clients time, in addition very dismissive. I wouldn't recommend this establishment to anyone unless they do some drastic changes which i doubt. read more

Friday, September 24, 2021 was my first time using Lilo's. The scheduling of the appointment was prompt and detailed. I scheduled my appointment for my wonderfully stubborn confident 40lb Norwich Terrier. I ordered the works for my unsuspecting friend. Al showed up and had alerted me that he was going to be a little early. Al was super friendly, attentive in listening to my insane descriptions of my "vision" for Troy's day of tampering and rejuvenation. Al calmly approached Troy the, stubborn, impatient and at times, very judgmental, Wonder Dog, safely scooped him up, gently petted Troy on the head and smiled at him - all whilst Troy was gazing into his new Superhero's eyes (insert Bodyguard scene Costner carrying Whitney and low volume Theme song starts and builds). Jump to an hour later, a gentle knock to the door, I open and am greeted by Al smiling saying "Troy's done"' as he looks down with a smile at Troy. I look down at Troy, and it is hard to see him through the bright aurora of lights around him. That settled and he looked beyond amazing, the smile, the strut, the hair cut and styling AND he smelled incredible. NEEDLESS to say- Troy and I are very happy and look forward to seeing Al again many more times. Thank you AL and LILO'S Happy New Client- Michelle read more

1st time using this groomer and requested Maria based on other recommendations here on Yelp. The recommendations were accurate. Very happy with Maria and will definitely ask for her again. read more

Jonathan did an amazing job with Teddy and Diva! Incredibly professional. I highly recommend Lilos for fur babies grooming needs read more

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It was Kirk's first grooming after we adopted him and he looked fantastic. Love the cut

My dogs were not groom the way I wanted them . I show the groomer a pic of how I wanted them groom . When my dogs came out of the mobile I was very disappointed. I told them that one of my dogs look the same way that went into the mobile and came out the same way . I said if he can groom his hair a little more and the groomer got upset. I paid $182.00 for 2 small dogs . I would not recommend this grooming company to any one . read more

I was so impressed with everything about LILO'S. Their prompt and thorough service, the competitive price, their live stream, and their great customer service. They are keepers! Our black lab is so very happy with them and her paw of approval is good enough for us! read more

LILO'S Mobile Pet Spa - "I love Lilo's! Thank you, Horacio! - Pet Groomers Near Me

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After reading Leasa's review, I have decided not to use Lilo's. As Leasa, I have a Havanese, 17 lbs and is blind not only in 1 eye but almost completely in the other and afraid to let him go without me around since one poked a hole in his good eye with the wire brush. I have no trust. I wonder what they would charge for blind snd deaf. I will keep looking on Yelp I could feel comfortable with. OMGoodness. read more

It took me a couple of mobile pet groomer's but I finally found the perfect one! I have a German Shepard that used to shed like CRAZY. I tried their de-shedding service and it was the best decision I made. She sheds like no hair now. Also ask for Vanessa! She is amazing, very caring and treats my dog like if it's hers. Most definitely the best mobile grooming in Miami! read more

Found this company through looking on yelp and decided to give it a try because of the great reviews. Definitely a good decision. They came at the time we said, listened to what my dog needed and told me suggestions on what he needs. I was ready to wait hours like I do at other groomers I've taken my dog but it was not like that at all, it was no more than an hour. I will be using them again! read more

LILO'S Mobile Pet Spa - Before and After - Pet Groomers Near Me

I had a very good experience. They left our little Yorkie looking great and we couldn't be happier. The groomer Vanessa was pleasant and great to deal with. She was very good with the dog. read more

So happy with the service provided today.. We had a little mix up with my phone number and address but the groomers were very friendly and patient. They started right away and were done really fast. Santiago looks great!! I will definitely recommend LILO will be using them in the future. read more

LILO'S Mobile Pet Spa - Pet Groomers Near Me

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10/10 best way to groom your dog. I hate having to leave my dog for hours locked in a cage at the groomers and Lilo's mobile spa is the perfect alternative. They cost the same as most groomers, except they come to you and your dog is in and out. It's ideal. They even let you watch through a camera while they groom them! Highly recommend! read more

After trying out different mobile groomers, this was by far the best experience my dog has had. The previous mobile groomer left him afraid but after being groomed by LILO'S groomer, he wasn't trembling and a week later, he still smelled great. I will definitely be calling them again. He was groomed by Maria and she was definitely a person that enjoys what she does and apparently is great with dogs. read more

We had a great experience, the groomer was very pleasant and sweet with my 3 dogs (Yorkie, Pomeranian, Westie), they looked great afterwards and were very happy. I will definitely use again! read more

They did such a great job with my Max's first grooming!!! Punctual, professional, and kind...I think we found our permanent groomer! read more

LILO'S Mobile Pet Spa - Pet Groomers Near Me

After finding Lilo's on yelp and reading the reviews we decided to give it at try for our sweet Havanese! The service and care was amazing! Paula did such a great job with our dog and treated her so well! We will definitely be using them as our new groomers! read more

This place is extremely sketchy. I called to make an appointment to groom my two cats. I was told the company policy was to receive the full payment ahead of time. That was already a little sketchy but I gave my full card information for my credit card. I gave them all of my personal information as well. Once he submitted the payment he proceeded to tell me that they could not take credit cards over the phone. I asked why then did he make me give him all of my personal information including my card number? He said that it was the policy and he made a mistake. Then he proceeded to tell me the only payment they except is Zell, cash app or Venmo. I told them I will not pay the full amount for the service prior to the service being completed. I offered to pre authorize the full amount on my credit card and once they arrived I would pay them the full amount via Zell, cash app or Venmo. They declined. That's EXTREMELY UNPROFESSIONAL. After reading other reviews I can see why. They will refuse to groom an animal if they do not feel comfortable, keep the money and blame the owner of the pet. It is clear this place is only trying to scam people. AVOIDE AT ALL COSTS! read more

The service was horrible, I got a younger man that got to my house didn't introduce himself, started pulling my scared dog to the van. After an hour of him in the van, I had no idea what he was doing, my dog comes out with his ears and paws butchered. I could have saved myself the $120 and done a better job. The guy look like he hated his job and it showed in his work. Needless to say I won't be hiring this service again! read more

Complete joke of a grooming service. I really wish there was an option to give zero stars. The fact that they have an average of 5 stars has me in complete shock. The groomers (two people, one who was apparently in training), arrived at my house at 10:40 am and finished at 11:00 am. Keep in mind that at 10:40 I had just left my apartment and had to walk to their van from the second floor of my building. Meaning they only took 10-15 MINUTES to complete a bathing routine that includes a bath, ear cleaning, teeth brushing, gland expression, rounding the paws, and sanitary/nose cleanup (ACCORDING TO THEIR WEBSITE). Not only is it impossible to EFFICIENTLY do these tasks to even the smallest breed of dogs but they didn't even try to do a good job. My dog was returned to me in such a uncomfortable state that had me worried for his health immediately when I saw him. He was crying, shaking his head profusely and sneezing every 3 seconds. His mouth was covered in foam. I asked the "professional" groomer why he was so uncomfortable, his words were "because he's clean". I've been to so many groomers in my life and my dog has never been given to me shaking his head profusely, sneezing uncontrollably, or crying. Not only that, but about 10 minutes after I entered my home he started having an allergic reaction that caused him to make horrible coughing sounds for a span of 5 minutes. There was powder in his face and excess powder on his fur that made a cloud of powder in my bathroom when I cleaned it off. I've witnessed TWO PROFESSIONAL GROOMERS in person do these exact tasks on my dog in a different grooming service and it took them at the bare minimum 30 minutes to an hour to perform them EFFICIENTLY. Something that this service failed to do. The person I spoke on the phone even tried to convince me that 15-20 minutes was enough to perform these tasks. So unfair that I had to pay $65 for such an unprofessional experience. If you care about your dog, avoid this place at all costs. read more

Job well done! I will definitely be using Lilo's Mobile Pet Spa again. I called them in the morning and they had a groomer at my home later that day. Thanks! read more

I had a pleasant experience with Lilo's. The groomer for my pup was Jonathan. He was on time and very professional it was the first time grooming my mini Labradoodle so I had many questions he patiently listened and answered. He told me he would shower and blow dry her and he would bring her to me so I can choose how I want her hair cut. I really appreciated that so much because I was scared my pup wouldn't come out exactly how I pictured and he nailed the look I wanted so I was very happy. I am not going to lie I was being an annoying dog mom lol Overall I was satisfied and would use their services again in the future. read more

I would not recommend using this groomer if you have a dog with long hair! My dog had mattes on her legs but instead of attempting to comb them out or make something work with cutting the leg hairs only this lady shaved her entire body!! There were no mattes on the dogs body!! Only her legs!! On top of that she has shave burns everywhere. This is the epitome of lazy!! The pictures speak for themselves. If they recommend shaving do yourself a favor and go somewhere else read more

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They were amazing affordable and super responsive!! They cared about my little guy he was I. Rough shape with some health issues and the groomer was AMAZING I will use them again!! ASAP !!! They were early and called to let me know when they were here and done and gave recommendations on how to help my little guy ! LAoVE this vomla read more

Absolutely Great!!! Al the groomer was exceptional. Highly recommended this company - cant say enough about them. very responsible, on time and great service. Lucky to have found them. read more

I am highly satisfied with Lilo's mobile pet spa. I looked them up on the internet and loved their reviews. I decided to call them to wash and groom my Yorkies and this was the best decision I made. The couple that came were very caring with our doggies and they took their time and they look and smell adorable! I will recommend them, and will use them again. Happy Holidays. Sincerely, Pedro Perez read more

THIS IS THE BEST DOG GROOMER IN ORLANDO! They have the best prices as well as the convenience to come to your home. My wheaten terrier puppy was badly matted and they worked hours to save as much hair as they could and he looks AMAZING! We will definitely be using them again! read more

I called for a haircut since my dog had knots and what I received was injuries in 3 places. I told the guy to cut it if my dog was going to suffer from pulling and combing her hair. I guess he prefered leaving her bold and bruised. Based in my experienced I wouldnt recommend leaving your dog with them. read more

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I made an appointment online and received an immediate response. The groomer showed up on time and ready to take my babies. She asked me what my expectations were and quickly got to work. In under an hour, my two dogs (who had not had a groom in 6 months) were smelling great and looking like a million bucks. We had to leave our previous groomer because of distance and were so hesitant to start a new service, but not anymore. We will definitely call Lilo's back to service our two poms. read more

LILO'S Mobile Pet Spa - Lilos gold - cut, bath, nails, and teeth brushing. - Pet Groomers Near Me

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