The massage was mediocre considering the complimentary pain and the sketchy red-lighted room ( that i was put in when there were no other customer???) in the back that made me feel uncomfortable. My friend and I decided to check out this place due to it's availability and went out on a limb hoping that it'll be a good spot for a massage....little did we know THEY WOULD CHASE AFTER US FOR MORE TIP???? $60 for 1 hour massage $60 x 2 = $120 + $4 (since we paid with card they charged us an extra $4) The total was $124 and we decided to give them a $20 tip which is more than 15%...despite being unsatisfied with the service to support small Asian businesses. After we left the place, THEY BOTH BURSTED OUT THE DOOR and made us go back in to change the total from $144 ( $124+ $20= $144) to $164 ($124 + $20 + $20).???? They claimed that my friend and I should each give $20 as tip. If I am not mistaken, a $20 tip for a $60 service ( that was unsatisfactory) is ABSURD. We tried to reason with them that $20 is the tip from both of us but they kept on pressuring us to give $20 each; we felt cornered so we just agreed to give them the absurd tip to be able to leave the place. read more

Lily Massage - my sketchy massage room all the way in the back of the place - Massage Near Me - San Francisco, California

Great place to go for a good massage with good pricing and wonderful service I go there regularly

Yo I went in here cus I drove by and there was parking, really I wanted a foot massage for $30 something anywhere. This place only had $60 body massage and when I tipped 20% = $12 just tip beforehand, she said no give me $20 in a nice way. The massage had no oil or hot towel or anything. I literally had a towel on me and elbow on my back. The last 10 minutes she basically pet my foot with a dry towel over my foot. I regularly get massages but got robbed here for $80 lol and I don't even ever do YELP reviews. I still need a foot massage and I thought this place would do the job smh I wouldn't go here. read more

DONT GO HERE!!! I got a $60 massage and while I'm getting the massage she decides to do a $70 massage which I didn't ask for. then tours the end of the massage. She asked to massage my private areas which I declined. at the end she tell me that I need to now pay $70 and add a $20 tip! this place is out of control. The lady got mad at me for giving her a 7.00 tip and told me to never come back. This shit is wild!! read more

Was expecting better. They said terminal didn't work demanding cash. I paid in cash. They demanded a 35% tip and wouldn't let me leave for cash. Then let me use the credit card terminal. They put in $30? That's a 50% tip. It was feeling awkward so I paid and left. Massage was 2 of 5. Bad technique little pressure. read more

I went here many times but they have different ladies with different abilities and procedures they doing, my regular always doing great but when she's off or out and I. Had different one, which she is like forgetting the other side and not therapeutic type, sometimes forgot to wipe the section only others been wipe by hot towel and demanding on $$ even she always having mistakes and in rush plus can't understand some words I'm saying, nodding only which either she understands but not. Only 2 of them are good on pressure point / deep tissue which the other one is gone so only one of them left and the others not much just there to earn only from tips read more

Do NOT get massage here! 1hr full body massage advertised at $70. They asked me to pay up front so I charged my card. They wanted me to leave the tip before the service. I refused and explained the tip depends on the service. The massage was mediocre. It wasn't full body. The masseuse left in the middle of the massage to answer the phone TWICE. My massage was only 40 mins. After the massage, I was writing in a 22% tip despite my experience, and 2 of the lady's started screaming at me saying I had to leave more! Outrageous. Also, they held on to my card during the duration of my massage. Plenty of better places in SF for a good massage. read more

never go there again she ask for tip not good massage every Time asking for tip during massage old lady's scammers read more

Do not bother going here. I live close to this place and it looked decent from the outside. I read the other reviews but I always try to be fair & experience it for myself. Thank god I did not get a massage here from what I read about inappropriate behavior. My review is for the service I got from the reception. I walk in and asked if I can have a massage even without an appointment. She said sure come in. She goes to the back and I'm thinking ok great she is calling the masseuse. I'm sitting there for a good 20 minutes. Since I didn't have an appointment I patiently waited. I stood up and asked the woman at reception how long is the wait. She says the masseuse is not yet here. I go why did you tell me you had someone available. She said you -wait, in her broken English. I asked how long is the wait. She said one hour. The person was doing home service. WHAT!!! I go do you expect me to wait one hour or more for a massage? She pretended not to understand me or if she did she annoyingly looked at me and said you no appointment. I said I asked if it was ok and you said yes to come in. Total waste of time. I'm sure some of the people give good massages and if you are lucky to get a decent person you will be fine but they have total disregard for their customer's time. Please avoid at all costs!!! read more

I honestly debated leaving a review, as I understand a poor review can hurt the business, but I've been a customer here for 10+ years and I will not ever be returning. The only reason I am giving two stars is bc the massage is normally quite good. I haven't been here for a while and decided to stop by today for an hour massage. The prices are listed as "$60 or $70" for one hour - the woman instantly told me it was $70 and to pay up front (fine). During my massage I asked if I could have another 30 min and was told it was $40 even though it's listed for $30. Fine, I paid it. Then at the end, I tipped 20% in cash and this was the second time In a row they asked me for more tip!!! She said "you're my only person for today." Well I am sorry for that, but I will not ever be asked to leave more than 20%, as I won't ever return to this business. Horrible treatment to the patrons and looks like I'm Not the only one. read more

Stay away. Asked for a certain massage got something totally different. I got scammed. Told one price was totally different when I had to pay. Don't waste your hard earned money here. Very unprofessional. read more

This massage place is legit. You get quality oil massage for a great price. The place is clean. They know what they are doing. read more

Had the best massage of my life today. This place is totally legit and they know what they're doing. Ivy gave me a deep tissue massage that was the best massage... the most thorough I've ever had. Nice hot oil too. Best price around that I've seen $55 for 1 hour. I plan to go back regularly. read more

I'm writing this review on behalf of my friend who got a massage with "Michael" on Friday September 11th at Lily Massage. She does not want to be identified here on Yelp; she has given me permission to write this review. ****WOMEN BEWARE!***** (graphic review) !!DO NOT ATTEND THIS ESTABLISHMENT NOR SUPPORT IT!! -My friend, who is also a professional massage therapist, went to have a 70min massage with Michael, an asian man in his 40s. -Her thorough relaxing massage ended up being 75 min..with her leg being "trapped" open by Michael and him entering his fingers __________.. and forced himself to fondle her. (without CONSENT) -She had told him a few times prior that he was massaging too close to her groin area. But he did not listen. -He also left a couple bruises on her inner upper thigh area. -She left the establishment in disbelief and shock as to what had happened. Like most women who go through sexual assault, it's a traumatizing situation that can be isolating, confusing, embarrassing, and full of self-shame.. so please be sensitive about this review. Today when she called Lily Massage to see if she can talk to the manager and reported it to the receptionist what had happened,... the receptionist COMPLETELY dismissed her!!!! Ladies... please be careful. If this ever happens to you.. please do not be afraid to report such incidents, anywhere! And this establishment should be shut down!!!! Lily Massage...you are a disgrace!!!! How dare you let this kind of dirty behavior happen in your business!! Really sad as getting a massage should be a trusted healing environment but when a man takes advantage of it while someone is in a vulnerable state; it makes the industry look bad! He should be ashamed! Since it is kind of difficult to get through to the massage establishment, we are leaving a review here on Yelp and also taking other actions. Michael is the massage therapist His License #12835 read more

Do not come here! Not a legit massage establishment! They will touch you inappropriate even when you tell them no! Not safe for women!! This place has been reported to the police and other associations. Please be aware this is not a safe massage place. read more

I've lived in this neighborhood for 2 1/2 years and have always thought this place looked a little dodgy. But when a friend recommended this place to me, I decided to give it a go. Turns out Lily Massage just opened in Feb 2013 so maybe the dodgy-ness was from the previous business. My first session was with Ken, who is ah-mazing!! His work is very therapeutic and he works your entire body, massaging and accessing pressure points that no other places have. He also utilizes the Chinese practice of Qi Kung (I think that's right) where his hands help to absorb pain or bad energy from your body. Ken was able to hone in on my problems and I've since returned and plan on becoming a regular. I feel so light and better when I leave, like all my aches wash away. I have had a little soreness, but nothing intense, and ultimately my body feels so much better. For $50/hour, I'm a lifer!! read more

I'm a regular but NOT ANYMORE! Called in to make reservation for 'David'. Woman said Ok. Then finally found a parking space; came in and i said 'That's not David'. What a liar...walked out and never coming back! If David is not working anymore...just say so! read more

Omg I just came in this place because my body aches so bad, with a 7 years old and an 8 month old my backs all jacked up Hiwei not too sure if that is how you spell here name but omg she has healing hands I promise!!! read more

Very comfortable. The atmosphere was relaxing. The body scrub and the massage were the best I have had in a long time. Nancy is an excellent masseuse. Highly recommend this spa. I will be back! read more

the massage was amazing so I'll definitely be going back and the prices were super reasonable. The only thing that rubbed me the wrong way was the lady at the front demanding I was required to give a 20% tip. They make you pay before your massage so I immediately tipped $10 and she was so rude I almost left. The man who massages me did such a great job I was sore when I left from him working some bad knots out of my back! read more

The massage was not worth the money I spent, she just rubbed oil all over me and that's really it, and I definitely feel like I was violated and touched inappropriately. read more

A really good deal. David is excellent. It looks sketchy from the outside. It has really trippy lights like a Lynch movie. All of this makes it a really cool surprising spa experience n. Kitschy. Relaxing. Out of the ordinary. If you want a great massage, body scrub and scintillating light show this is an awesome value. read more

My neck and shoulders were bugging me and I saw the sign. The lobby looked relatively legit. The room had a weird red light in it (made me a little nervous), and they misquoted the price for a 30-minute massage - went from $50 to $30, but my massage here was pretty solid actually, so for that, 3 stars. They made me pay in advance too, which I've done before. read more

By far, one of the worst massages to date. I read two good reviews and let Jesus take the wheel. I'll never do that again. Sheets were non existent and threadbare. They literally put a towel over my body for modesty (I think) but it only covered my stomach. The man who gave me a massage clearly hasn't had any training. Showed up with a backpack 10 minutes after I had been waiting in the room (I'm in underwear only btw) and pretty sure I didn't hear him wash his hands before entering the room. Also pretty sure I heard a dude get a rub and tug and shower shortly after In a nearby room. Actually, there were two separate dudes who came in for a handy. There were signs on the wall stating that they do not condone sexual propositions. Is this a joke? Also, when it came time to pay, the lady held out her hand, waiting for a tip. Backpack dude gave the massage. When I asked for change she suggested I give backpack dude the whole $20 because, why not? And you know what? Why not? Hearing a guy get his rocks off twice while getting a weird and amateur massage Really IS worth the 40% tip. My bad. And seriously, backpack guy had to have been a friend of a friend, in town for a visit and needed to make a quick buck. read more

Got the $40 foot/back combo. Was a great deal. Lily (owner) actually did the massage and she delivered.

Such a treat to go for some reasonably-priced self care! Ivy was wonderful. It's a no-frills kind of experience-you'll enjoy it a lot more if you remove any expectations of fancy massage places. I'd rather get the low-key option more frequently than full-on spa experience once a year. I will definitely be back! read more

I'll probably be going back frequently- I guess they've learned from the last reviews because I didn't have to pay first (nice note) but for an hour massage it cost me $40 (though at an earlier visit it was only $30...) plus an awesome tip. We went in as a group of three and they took care of us right away-- I don't think they understand much english so next time I hope I can make it clearer when I'd like more pressure (so hint to the world, ask for what you want). Overall, I will return and I think others should too- they go well over the hour you pay for and they are very courteous - I found it really easy to relax, plus they didn't spend my entire time there talking to each other so that made it much easier as well. --- And for the record bobs donuts is around the corner so go get your massage and donut time on! read more

This is not a legit place for a real massage. Any place that asks you to pay first is not good. Leave!

Very clean and comfortable place. Friendly and respectful people. Very good service. 50$ an hour is very reasonable. Recommended.

The owner of Lily Massage is extremely accomdating and friendly. I have sore heels often and a massage from this establishment always does the trick to fix that issue. I would recommend for a foot massage! read more

This place is great! I made an impromptu appointment on my way back from yoga for the same evening and was met with friendliness from both staff. The woman (Lily I believe) was incredibly in tune with the right amount of pressure and ensured I was comfortable. She even went about 10-15 minutes over the hour which from my experience is very rare. They are friendly, accommodating and very reasonable. Highly recommended! read more

I had a serious Neck and disic problems because of tired work. I just walked by Lily Massage Therapy. At first, i just want to have a relax, but with the help of Massage master Helen, my neck and disc get much better. Thanks to her help, i will go there again. read more

I have been to Lily's five times now and every single time I've been, I have a fantastic massage! The facility is super clean, private, no funny business, (hey, you never know with some of these places), staff is friendly and ambience is very relaxing. I previously went to the places that are up and down Polk Street, but this place is much more relaxing. You get your own room and their prices are great! I usually get the 70 minute massage for $60; can't beat that! This place most definitely deserves FIVE stars! read more