I called this company to ask questions and they didn't even have time for me. After about 3…read morequestions I get "you have to go to the office to buy tickets bye". OMG!! I mean, aren't you happy I'm interested in using your company? I didn't even get to the part where I ask for their pricing because I'm trying to figure out if they have a website where I can purchase tickets from. No kind of customer service etiquettes.

My family have used AA Tours for planning trips and buying airplane tickets for more than 20 years…read more All the staff and the owners have been extremely helpful and courteous from the beginning. Sometimes when our shuttle got late, we can call their office late at night or even early Sunday morning, and one of the owners will help us by locating the shuttle driver and making sure we got to our destination on time. We know we can get everything online, but the professional hands-on service is irreplaceable.

Outstanding Office Manager & Exceptional Service from employees…read more I always have an excellent experience at Nalva's Multy Services in Baldwin Park, and a huge part of that is thanks to their outstanding Office Manager and the office team. From the moment I walked in, I am greeted with professionalism, patience, and a genuine willingness to help. The Office Manager runs the office with impressive efficiency while still making every customer feel valued and supported. All employees are incredibly knowledgeable, well-organized, and always ready to explain things clearly. Whether it's guidance on services, paperwork assistance, or simply making the process smoother, the Office Manager and employees go above and beyond. You can tell they take pride in their work and truly care about the people they serve. Nalva's Multy Services is lucky to have such a dedicated team and leader at the front desk--a perfect blend of professionalism, kindness, and expertise. I highly recommend this location to anyone who wants reliable service and a welcoming experience every time they visit!

I have called. THREE times about my belongings and have been left on hold indefinitely and hung up…read moreon. just for simply asking about arrangements to pick up my stuff. I have picture that was sent by greyhound that my stiff is there. yet the hispanic woman working there keeps acting as if she has no customer service skills. I am getting past the point of mere anger. and I am trying to do this legally. BUT I WONT BE PLAYED WITH

It is in the same plaza as El Curtido Restaurant (Stimson/Gale Ave) but it's on the other side of…read morethe parking lot. Small office with travel services. Annie is a great multitasker. She seemed to handle all the phone calls and help me with ease. Got my visa (to visit another country) taken care of here (FYI: takes 4 business days). Yes, I could have driven to Downtown LA to do it myself (fight traffic, pay for parking, etc). But I'd rather drive to my neighborhood travel agency around the corner (In my case, I had to visit more than once since there was more required). There are deals for tours, etc. p.s. I guess she speaks English because all the paperwork is in English, but I only spoke to her in Chinese.

airfare pricing differs from MP location vs HH location & im not sure why but 1 location only…read moreaccepts cash or checks, no credit cards + they r pretty disorganized...

The place to go for your passport. 5 years ago, I had to rush my China visa. They came through…read morewith mo issue. 5 years later, my daughter passport expired and I had to rush her visa. They were very honest and say there no need because her old visa will arrive this week with her 10 year china visa on it. They guess right. Her old visa arrived today , saving me a lot of money that they could have taken but didn't. I never tried their travel services. With this type of honesty, I will come back for other travel services.

I have been using the Rowland Heights office of 5 Oceans Tours for many years now, booking air…read moretickets, hotels, tours and cruises. Ella is very professional, friendly, kind, patient, knowledgeable, courteous, helpful and always responds promptly. I highly recommend using her.

Would rate this place 0 if I could. I called to try to get help with a Chinese visa. They answered…read morein Chinese and I asked a question in English and they hung up the phone. Guess they don't want my money‍

We needed Chinese tourist visas and found this place through the Chinese yellow pages. We were…read morehesitant to try without reading actual reviews but was pleasantly surprised! They were able to obtain the visas for us in a weeks time and charged $35 less per visa than any other agency we contacted! Would definitely come back for any future needs!

Been coming here to do my taxes for years ever since they were located off Valley Blvd…read more I've never had issues with my taxes. There's about 3 staff in the whole office and during tax season they do get a bit packed but the wait isn't too crazy. They tell me then and there how much I will be getting back. They even set up direct deposit if you provide them your checking account routing information. I feel very comfortable coming here and the price they charge to get it completed are reasonable. I would totally recommend anyone looking for tax services done to come here. 2 thumbs up! tips: *Staff speaks Vietnamese and English. *Bring cash to pay for the services that they provide. *They do taxes (depending on the type of taxes you do), help you book flights, and do notary ($10). *street parking *located on the corner and is across the street from the high school

Highly recommended. We had a great experience. The process…read morewas made quick and simple. Our visas arrived in two weeks. The manager, Chinh Bui, is very courteous, professional, yet warm and personable. Thank you for providing excellent customer service.

Well cooperated . Fast response and care. Trustworthy, friendly, kind and very helpfulread more

great service and people. audrey was wonderful she was really helpfulread more

I was planning a trip to Korea and tried various online sites at first (Orbitz, etc..). I punched…read morein a few dates/time and the best fare I could get was for $975 with a layover in Japan. My mom suggested Korean Best Travel. They may cater to Koreans, but the person I talked to spoke good english (Jennifer).....which is good as my korean is pathetic. Never even went to their location....all done with a phone call and confirmation email. Best of all, I was able to get a non-stop flight for $745. Booked!

The lovely ladies at Korean Best Travel got me a fantastic price on my LA to Seoul to Shanghai…read morevacation. They saved me over $100 over the best that Kayak et al. could offer.