We made a service appointment for today and even ordered parts for a 915am service appointment we…read moredropped the truck off at 7am. We called around 3:30 for a status and were told they were waiting for a more experienced tech. We stopped in at 5pm to pick up the truck and was told "sorry we didn't get to it today" I said what its been here for 8 hours and they said "yeah sorry didn't get to it' and so we left nobody tried to stop us or apologize and I'm shocked and feel like I'm being punked or something. This is how we operate now, after explaining how important not having this work truck out of service was we just didn't get to it today. Do yourself a favor and go elsewhere trust me.

I have been trying to make an appointment and they keep saying they will call me when rental cars…read moreare available. they also have told me the problem with my truck is fixed but the same issue keeps happening. The communication is not good and the employees do not seem to care about my issues at all.

I was helping my parents look for a vehicle and everyone at Patriot was incredibly helpful!! They…read morelistened to exactly what they wanted and helped find cars that fit into their wants/needs. We tell everyone who is looking for a car to go to Patriot Chevrolet!!!

We had the wonderful experience of purchasing a rare AMG from George, and he treated us with…read moreexceptional care. We took a 3,000-mile road trip back to California without any problems, and Source Auto had thoroughly inspected the vehicle to ensure everything was in perfect condition. We also had the pleasure of speaking with the entire team, and I truly believe they are an honest, hardworking family business. I couldn't ask for a better experience--a 5-star shop in my book!!!

Ricky was very nice and professional. His communication made this process go smoothly. He was quick…read moreto pick up our car and dropped it off safe. I would recommend source one towing to anyone in need.

Great group of people. Highly recommend. Everything was far easier than expected. Thank you!read more

A few months ago, my husband and I visited Limerick's Acura Dealership. We went twice and both…read moretimes had a bad experience with the same salesman. On our second visit I tested drive the MDX, beautiful car; I loved it! But, we got the same salesman. He had little to no knowledge on the ca. Then, we had a few issues with him and we decided it was best to leave. I loved the MDX and wanted to buy it. We looked up another Acura place and found another Piazza dealership in West Chester. We drove almost an hour to get there. But, it was well worth it! We bought the exact Acura 2025 MDX SUV that I wanted to buy at the Limerick Dealership. There we met a great salesman named Mark and had a great experience. Mark exceeded our expectations with all the knowledge he had about the car. I drove out of West Chester Acura very happy with my new Acura MDX!

I dropped my car at Piazza Hyundai on July 13, 2025, for a transmission issue and check engine…read morelight was on. I had to rent car for week because loaner can't be given until a diagnosis is given are they are too busy to look at right away. $476 Piazza Hyundai said the problem was caused by the engine and I needed a fuel induction service and oil change. I paid $309.03 and picked up car on July 17th. I was still having random shifting issues with the transmission, and the car went back in on July 21, and was given a loaner car this time. Piazza Service now determined I needed a engine replacement. Hyundai engines were backordered during this time. I did not get my car back until Sept 16th. My 10yr powertrain warranty expired during this time. I picked up the car, and we were still having the same issue. I brought the car back on Sept 22. Service dept thought it could be the oil in the transmission. Hyundai now did transmission oil change $318. I picked the car up on Oct 6. Oct 7th the same shifting problem happened again to where I drove straight to the dealer and had a service advisor take a ride with me so he could see the rough shifting and locking the transmission was doing. The next day he called me and told me I needed a transmission replacement. Service Advisor called me the next day and told me it would not be covered under warranty because of two reasons 1. The warranty expired August 17, 2025 2. I had exceeded the dollar cap on the warranty. (10yr/100,000 mile powertrain has a dollar cap with Hyundai, they won't tell you this until you exceed it, Americas Best warranty?) I called Hyundai CPO warranty, and they told me a transmission issue was never reported to them back on July 15th so they will not cover it. I have the invoice that says "Customer states check transmission putting in reverse. Jolt occurs while driving. Once jolt occurs it will keep happening until vehicle is shut off. Check and advise. Slipping a lot." I talked to service manager, basically said there is nothing he could do. He told me I should have taken the buyout. I was never offered a buyout; I probably would have taken it. A buyout would make sense, why put a $23854. engine in a $7000 car?? Are they paid a commission? I called Hyundai Customer service case # XXXXXXXX. They first recommended I have the dealer file a Repair Assist request. The service dept told me that this was only for original owners not Certified Preowned owners. I told them Hyundai told me to do have you do this. As expected, the next day I got a call it was denied. October 15th car finally fixed, Piazza gave me a 3.8% discount /$200 off, I had to pay $5374.77. Made 3 online requests and 3 calls to Piazza Auto Group and never received a call back. Seems like a Magnuson-Moss Warranty Act violation, but they don't care

Purchased two cars here previously, told me my current car was worth $500...okay I know it's not…read moreperfect but I also know they would turn around and sell it to someone for $4,500...both the sales guy and sales manager treat you like you are an idiot because you have some idea of what you are talking about. Price they give is more than what is listed on their website...excuses about National ads and how they don't apply here...run away from this place.

My sister recently bought an older used car from William. He was very understanding of her…read morefinancial situation and very generously reduced his dealer fees. (Maybe even waived them completely). Within a week of driving the car the brake system needed to be looked at. Once again, even though it was an "as is" purchase, William came through. He checked the car out free of charge and even loaned Gina a car since he knows she works 2 jobs and cannot be without transportation. Imo, William went above and beyond for my sister. I'm so grateful and appreciative of the kindness & service William provided to her. Thank you so much!

Don't come here if you're young, apparently they just assume you aren't a serious buyer and ignore…read moreyou. I pulled into the lot just as another family was arriving -- the place was completely empty of customers besides us. Myself and this family walked on the lot at the same time. Within 30 seconds a salesperson introduced himself to the family and showed them around. I perused the available vehicles for about 40 minutes as and not a single one of the many employees present came out and said a single word to me. Genuinely liked some of the vehicles they had but the service was so atrocious that I gave up. Don't waste your time here

Deceptive special offerings. Would not honor what was advertised…read more Service agent was nice though.

I had an amazing experience working with Guistino at Nissan 422 of Limerick! From start to finish,…read morehe made the entire car-buying process as easy and stress-free as possible. His welcoming energy and genuinely lovely personality truly stood out. Guistino was patient, knowledgeable, and took the time to explain everything clearly, making sure I felt comfortable every step of the way. I never felt pressured -- just supported. If you're looking for a smooth and positive car-buying experience, I highly recommend asking for Guistino at Nissan 422 of Limerick. Thank you again for making everything so easy!

After a routine state inspection and oil change, I discovered abrasions and a deep chip on the…read morefront bumper of my WRX within five minutes of leaving the dealership. I immediately returned to report the damage. Rather than conducting a meaningful review, Dan Dryja, Service Manager, suggested I was wrongly assigning blame to the dealership. I was told video footage exists that allegedly clears Piazza Subaru of responsibility; however, that footage has never been reviewed with me or produced. I also learned my vehicle was driven five miles, either on a highway or a test loop. PennDOT does not require multi-mile or highway driving to complete a state inspection, making this unexplained use of my car especially concerning. Dan Dryja has ceased communication, and an attempt to contact Mike Hinkle, General Manager, has likewise gone unanswered. Rather than engage directly with a customer concern, the dealership has chosen to hide behind voicemail. I will NEVER recommend Piazza Subaru of Limerick. Those who value customer care and accountability should think twice before leaving their vehicle there. For me, this experience is a textbook example of poor management.

We brought our car to Piazza Subaru of Limerick to fix the air conditioner, and we paid over…read more$1,000, but the air conditioner still was not working when we picked it up. This meant we had to leave the car for an extra day so they could attempt the repair. Unfortunately, within a couple of weeks, the air conditioning stopped working again, and we were informed that we would need to pay additional fees to fix it. The manager was nice and tried to help, but we did not want to keep putting extra money into a problem that was not guaranteed to be fixed. Overall, the service was frustrating and inconsistent. The issue that was supposed to be resolved before pickup was not fixed, and it seems they didn't properly address the problem the first time. We chose Piazza Subaru because they are supposed to be professionals with Subaru vehicles, but based on our experience, we would not recommend relying on them for repairs.

Jeff provides excellent, highly responsive, and thorough customer service. I was in and out in…read moreunder two hours and made the appointment just a few days ahead. What I love most about this dealership is that they explain what's going on with your car and what you should prepare for so that you're informed. I've only been here once, but I can't say enough good things about this dealership and hope to have a long relationship. Jeff's professionalism and attention to detail made the entire experience the best. Thank you!

ABSOLUTELY HORRIBLE EXPERIENCE. STAY AWAY!!! Don't believe anything they tell you. The Lifetime…read morePowertrain warranty isn't worth anything-ESPECIALLY FOR USED CARS. Go to the Honda dealer next door instead where they actually value a positive customer experience! YOU WERE WARNED!