I called before I made the long drive to buy 4 R/C cars getting ready for a race in Saugus…read more The young man who answered was very helpful and courteous. When I arrived to the store I wanted to talk to the Manager to see if we could get a "Racers Discount" because we were buying so much. She couldn't be bothered to end her personal phone call and refused to even talk to me. I told the young man he was good and he checked me out, but his manager, the heavy girl with glasses, was terrible and so disrespectful. I dropped $1700 at her store, she didn't even say thank you

These guys hv always provided me with great service. I tried a different shop and that was…read moredisappointing. Rachel, Justin Kyle and the rest of the staff.....great service Thanks guys

Stacy was so kind and helpful setting us up with our first game. Super passionate and…read moreknowledgeable! The community here is so nice as well, shoutout to Gregg! I'll be coming here more often :)

First Warhammer store visit ever today, was assisted by Andrew! Best customer service, he knows so…read moremuch of the lore and hobby. He did an amazing job answering the million questions I asked and made me feel welcomed. Store selection was excellent, I can't wait to come back! Thank you again Andrew!

This is my favorite TCG shop. The staff is friendly and knowledgable and they have a vast…read moreinventory of both card games and tabketop board games. The singles list here never misses and the prices are fair for both purchase and trade ins. A++

This store is unfortunately starting to feel more like a GameStop than a dedicated TCG shop. The…read morebiggest issue is the "Cultist" membership, which costs approximately $70 per month and, in my opinion, provides very little value for the average customer. The advertised benefits include access to sealed products at market pricing, 5% off singles, and entries into a lottery for the opportunity to purchase certain products at MSRP. However, these perks fall short when the store often has a very limited selection of singles available. Most of the binder inventory consists of heavily played or damaged cards, and there is rarely enough desirable inventory in-store to justify the membership cost. What makes this especially disappointing is that the store wasn't always this way. There was a time when they carried a strong selection of collectible cards and competitively priced sealed products. Today, the retail location feels more like a means to maintain distributor relationships than a store focused on serving the local community. While they are undoubtedly one of the largest names in the TCG industry, that reputation seems to come primarily from their presence at conventions and card shows. The physical storefront often lacks the inventory and customer experience that many collectors expect from a premier hobby shop. To their credit, they offer respectable trade-in values. Unfortunately, those trade-in percentages lose much of their appeal when there is little desirable inventory available to put that store credit toward. On the rare occasions that higher-end products or graded cards are available, the selection tends to be limited and often consists of less sought-after CGC or TAG slabs rather than cards many collectors are actively looking for. I genuinely used to enjoy visiting this store, which makes this review disappointing to write. However, based on my recent experiences, there are better local options for collectors and players looking for inventory, value, and an authentic hobby shop experience. Stores like Rizo and Tier 1 have done a much better job of maintaining the qualities that make a card shop worth visiting.

I want to recommend this vintage shop so badly, but the inconsistent hours frustrate me. This is…read morethe second time I've traveled out of my way to shop there and they're closed, when they should be open. Today there's a handwritten note saying, "Closed Today. Sorry." In the past, I have been able to shop and they have a nice selection of items. Hopefully someday I can visit, again.

I absolutely love this store! It's such a fun spot to stop by and find cool treasures. SO much…read moreinventory always, the sweetest staff/owner, and a very vintage feel inside. Everything is very affordable too and great condition.

I used bob's store (Dynamic) as my regular hobby shop for years...even though I had two hobby shops…read morehalf as far from my home. That's how great the service and support is. I moved out of state to Idaho in 2018 and I STILL order items from Bob.

I came into the shop last week and was met with a very nice man in the train department. We had a…read moregreat talk about printing and layouts of my SciFy set. I went back to talk about the deal on a particular nscale train we had talked about today. The store has a great selection, bar none. I'm into L3 rockets, drones, etc as well... BUT.... here comes the part about customer service. The nice man I talked with last week was out and only appears to work on Mon, Wed and Friday. Today, (Thursday) the "whatever" manager that came to me was rude, acted like I was a bother. I said that I had talked to another person he was willing to make a deal. He then said MAP price only and abruptly turned around and walked away from me, not even giving me a chance to respond. I had cash and was willing to work the price to what he had, but never had the chance with his horrible attitude. If you are going to treat customers like this, you probably won't be around much longer. So now, I will endup getting the train on Ebay. Sadly, This is why people end up at Amazon and Ebay. You want to talk to a human and get treated like this. I was going to plug the shop on my youtube channel and also plug it in an upcoming magazine spot.., but.... Sorry, but that was a horrible way to treat a customer and won't be happening.

I like Sanctum Comics a lot, but I'm no longer into Warhammer, which they excel at…read more Sanctum is new, well lite and very spacious inside. All the employees who helped me on my quest for card boxes were great and friendly. They seem fairly priced. AND get this, they gave me recommendations on where I could find my boxes at other stores. Wow.

Been going here since it opened, great staff who have always been friendly and helped me figure out…read morewhat's happening with the MTG scene and what sets are worth getting into. Emily in particular is super knowledgeable what's happening each week, what events are going on, who the regulars are, and the manager Dan is a stand up dude who always makes sure folks are having a good time. Draft events are my jam, and they run good ones here with friendly (and well-bathed!!) players. They've got a bunch of packs from old sets too, so if you're building a commander deck they can totally help you out. If you're looking to trade or sell cards you'll get fair value for them, especially if you go in for store credit to use on future purchases. ps. they also do a bunch of warhammer, see photo!

I drove about 30 minutes out to HobbyTown Corona specifically because I was told yesterday that the…read more"Squeezy's" would be available today after 4 PM once they were scanned into the system and put out. I rearranged my schedule and made time to come back based on what your staff told me. When I arrived today, I was told they still weren't out yet. When I asked if there was anything they could do since I was specifically instructed to come back at that time, the employee at the front basically acted indifferent and just said there was nothing they could do. I've been in retail for years, and entering inventory into a system is not some massive impossible task. This honestly came across as laziness and a complete lack of concern for customer satisfaction. Don't tell customers to come back at a specific time if you're not actually prepared to follow through. Traffic and gas prices in Southern California are terrible. People are spending real time and money to come support your business, so at least be considerate of that when making promises to customers. I understand inventory processing takes time, but communication and effort matter. A simple apology or attempt to help would have gone a long way. The store is large and packed with product, but there also weren't many customers there, which makes the lack of urgency even more frustrating. The owner should seriously consider improving management and customer service standards because experiences like this are exactly why customers stop coming back.

Ok I've given this store couple of tires and it gets worse and worse. The workers talk to you like…read moreyou're dumb when attempting to obtain information. Particularly Liam. Moving forward I rather drive further to other hobby stores.