It was a pleasure to get legitimate, concise replies to the straightforward questions I supplied…read more Been in this business for decades and it's not difficult to determine when you're dealing with somebody who knows what they're talking about and is simply running a straightforward legitimate business. I will be visiting them soon and have full confidence that my project will turn out properly.

In February 2020 I came to Phil with a basic build for a 1995 Miata turbo engine. It required basic…read moremachining like line honing and boring the cylinders for oversized pistons and a head skim. Throughout the process Phil caused numerous delays, lost parts, and let the work drag on. It was nearly 6 months, in August 2020, before Phil returned the completed longblock to me. While running low boost during break in, a freeze plug popped out. My tuner and I suspected that the head had lifted due to improper installation, in which Phil was paid to do. This would allow compression to get into the coolant cavities and force that plug out. Phil was accommodating and replaced the plug. However, when the plug was replaced the motor had low compression so I specifically asked Phil to test the head. He never tested the compression but "fixed the compression issues" (at my expense) and gave the car back saying the compression was good. He and his partner mechanic claimed the compression was off due to the timing belt being two whole teeth off! Two days after driving the car again, another freeze plug popped out. The car went back into their care and custody in which they decided to blame the tune that the car has been running absolutely fine on throughout its whole life before that engine was built and during. Phil and his mechanic claimed this tune destroyed my engine and I would have to source a whole new block! Subsequent diagnoses by a separate, trusted, machine shop and tuner proved that the gasket blew between all cylinders and into the coolant cavities. There was absolutely no detonation or any potential tune related issues. The trusted shop has examined the head and stated "all valves are leaking and have sealing issues. This could be due to a lack of proper valve guide issues or other valve concerns. The cylinder head is already well below minimum thickness before any additional machine operations were begun." Phil machined, assembled and installed this head and was specifically told it came off an engine that had overheated so we needed to make sure it didn't get skimmed too much. The piston rings were not properly gapped causing the rings to buckle and melt the pistons. The oil squirters were not installed correctly and were found in the oil pan. This was all discovered by a different shop. His neglect and inability to work with his customers caused over a year of wasted time. His lack of craftsmanship and inability to take accountability for his work has left me with an inoperative and expensive engine that has never run correctly since he rebuilt it. Take caution before you go here

I was sending work to Gary since he was able to sneak in cylinder heads and some block work, do to…read morehis Machinist retiring and only working 1 day a week. However in the last several months the quality or work had dropped off or he has started severely overcharging. I had him clean a couple oil pans and a few parts and even though I told him to only run them through the sprayer booth he without consent media blasted and other thing to the tune of 500$. Once I returned to the shop I found a bit of runt on a Rod journal and called him to give him a heads up. next visit I took him a cylinder head and what I received in return was half of a camshaft out of a running OEM engine (with out any rust) came back badly rusted. When ever I spoke with him all I heard about the job was "AH!". Gary seems to have no idea what is going on. It's very sad to see this shop going out of business. When you attempt to drop off items the entire driveway has been sold to the tire shop. When asked about the significant rust they left on my clients camshafts, Gary simply said you'll need to remove the rust. He stated the he "Never looked at the job." It unfortunate that his brain can't wrap itself around the fact that it's time to sell before there is nothing left. they are doing greater damage then any benefit possible. I'm sorry to see you go Gary!!! These cams may have been coated with oil but there was NO!! "rust" prior to visiting Pacific Auto Machine!!!

Somewhat hard to go into on Sunset Blvd, but well worth it since machine shops are hard to find…read morearound the area. Came here on two occasions to get some flywheels resurfaced. They got my flywheel done the same day though I wasn't even in a rush! I believe I paid 40 bucks. Family owned and operated I believe. I will come again when I need engine building!!

Needed to get my tire rim fixed! Micheal did an amazing job. Friendly and affordable…read more No job is too small. He's great! If you have any welding jobs, give him a call.

I trusted Mike to handle a custom stainless air cleaner for my car and he not only warped it, but…read morewelded it together crooked. His work ruined the piece. His welding skills are between poor and average. He then wanted to charge me more than he quoted. Please don't make the same mistake I did. Go to a professional welding and fab shop.

Huge shoutout to Greg, Jeremy, and Amy!…read more They created beautiful weathering steel planter walls for us, staying exactly on budget and on schedule. The best part of the experience was their flexibility. When I thought I'd made a measurement error, they were ready to fabricate a fix that same day without hesitation. It's rare to find a vendor so dedicated to problem-solving. Ballard Sheet Metal Works is now our go-to for custom metal design!

Had these guys weld up a new gas tank for my boat. Great job. Quick service and fair price.read more

We have used K&K numerous times in the past prior to the new owners. The service and quality of…read morework was top notch and amazing. Since the new owners have taken over. We have had nothing but problems. Poor communication, missed deadlines, poor workmanship, incorrect material.

Bad since the sale a number of years ago. Before the sale they were great. Under the new…read moremanagement, they produce parts out of spec and they scrap your raw materials. Go with great caution.

I had a small rock ding my windshield, and I knew I needed to get it repaired before a bigger crack…read morewill appear. I tried to call this place a few times and left a voicemail, but ultimately I got scheduled over email to come in the next day. They seem to be more responsive over email, so that's something to keep in mind. The work took less than an hour, and I couldn't even tell where the ding was, so they did an excellent job! There is a small waiting area with free coffee, and also a clean bathroom. The price was reasonable though my insurance was able to cover it. I'm very happy with the work, and will definitely come back here for future windshield repairs.

Very pleased with the service and work done by this business! Highly recommend them for any…read morewindshield repairs.

My family has been going to this dealership to buy and service our cars since we moved to America…read morein 2015. We have always loved their fast, kind, and efficient service. When I took out my side mirror a few years ago, they were able to get it fixed within a week. Logan in the service department is our go-to, and he always takes really good care of any services or repairs to my car. He is super friendly and whenever I have questions or concerns about my car, he makes me feel heard and validated and answers them thoroughly. Their service team always goes above and beyond to make my car look and run like brand new. I just wish they would plug my dash cam back in when they're done so I'm not driving around with it not recording... Yesterday, when I needed advice on how to remove paint transfer from my car, I called the store first to see if I could get a recommendation over the phone. A sales department rep told me I could text the service department pictures, and they would be able to help me. When I texted the service department however, I was shocked at how abrasive and unhelpful the employee, Sophia, was. She even gave me the name and phone number of a different place to go. When I explained that I had never taken my car to anyone other than Toyota and that I was worried about a third party damaging my paint, she continued to tell me she couldn't offer me any help. So I ended up driving all the way to Toyota from where I live in Issaquah because y'all have literally never let me down, and I knew that if I went there, I would be able to find some help. The greeter outside was so kind. He actively listened to me before directing me to the parts department, telling me they could definitely help me. Everyone in the parts department was so nice and welcoming, and told me exactly what to do for my car and where to get what I needed. All I wanted was a recommendation that wouldn't damage my paint, and I was so grateful to get to talk to people who were so friendly and empowering. Scott even went above and beyond, going to double-check with the detailers to see if they had any advice on clay bars or anything to help me with the paint transfer. He even came out to look at my car with a microfibre cloth to see if he could help out. After being so frustrated at not getting help, I appreciated how he reassured me about how to get the paint transfer off and made sure that I was confident in my next steps.

I have to say the service was decent until I said I was just looking and couldn't make a purchase…read morethe same day. I wanted to make an informed decision, but I felt like I was pressured and the manager came out to try and sell me on a deal that was way over what it should have been. I did not like the way the manager talked about his sales person and his attitude did not help the situation. Needless to say I did not buy a car from them. They also were going to send me some information about the quote after the meeting but I never received it even after calling the sales representative.