Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Great caring team of professionals. Carley Gary is outstanding! Provided multiple options for my…read moreinsurance, patiently explained details and I had a new policy same day. Thank you, guys! Highly recommend this company!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

I've worked with Ana and Aries from their initial launching and I've witnessed their evolution. As…read morea #Realtor, our home owner clients expect great service and reliable folks, not to mention exceptional customer service and, most importantly, the right insurance protection money can buy. That, in a nutshell is what Aries Insurance delivers... and all done with a smile! Great work! #TheBrokerWithAHeart @San Francisco CA

I highly recommend Ana and her team at Aries Insurance. My company was needed Worker's Compensation…read moreinsurance and liability insurance. She was able to accomplish all that for us really fast. I am super happy with her service. I recommended.

SALLY AND PETER :…read more They are "detail oriented".... and never gave the feeling that they wanted to hurry me. Jack Barry San Francisco

They provide good service and quick response. They shop around for the price and get the better…read morecoverage for me. They are responsible to help me follow up the stuff and I don't need to worry about it.

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Our family has had policies with Connell for over twenty years. I can't say enough good things…read moreabout them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond! For the past few years I've been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she's really looking out for us. Erik is awesome too!

I've loved Allstate for years, they have been great and easy to work with. However this last month…read morethe rate of my insurance for a 1984 vehicle jumped $1300 . I was not notified and only charged the auto payment which is when I noticed the error. After finally getting ahold of Donna at The Prince Family Allstate I was met with uncharacteristically sassy attitude and the command to do handle a policy change myself and let her know. She also said I was emailed the update ( I was not, and I had chose paperless) she tried to make me feel like it was my fault this happened. No accountability on their end as the insurance agent. That's not how it was supposed to go, she should have offered to correct the issue and contact me when it was resolved so I could handle the policy move to another state in my own. Citizens beware, if you tell The Price Family Allstate that they messed up, their response will be defensive and say it was on you.

If I could give less than 1 star, I would! After Allstate bumped me off in 2020, Derek Prince…read moreoffered us homeowners insurance with another company, Pacific Specialty. Mind you, this is insurance on a home I inherited from my parents, who had Allstate through this agency for DECADES. In 2022, this insurance company requested some information regarding the title of the home on county records vs. the name on policy. Since home has always been in a trust, I provided all the documentation to prove this TWICE, to the employee at agency who was supposed to provide to Pacific Specialty. It appears that they did not forward the requested information,. or at least did not have my back and request anything further from me, as I received a letter that we were being dropped for non-compliance to the original request regarding the difference in names. I called and emailed Prince agency various times asking what happened with this. Thank You Derek Prince Agency as I no longer have insurance on the one thing my parents left me from their legacy. It is so difficult these days to get a new policy underwritten as so many insurance companies are leaving CA or no longer underwriting new policies. I am heartbroken over this and contemplating how I can file a complaint regarding this. Beware of the incompetent employees at this agency.

We have had Brandon Yim's insurance since 2021 and couldn't be happier! Our policies were initially…read morepurchased from Randall but over the years we have been helped multiple times by both Michelle and Henry. Brandon's team is not only helpful, they helped us maneuvered and stayed every step of the way during our water loss claim on one of our policies. Never once have they ghosted us or neglected our inquiries either via email or phone call. We are very thankful to have such great insurance company and agent. Henry in the past couple of weeks has been patiently and meticulously reviewed all of my policies, answered and provided explanations to my every single question. He also ensures that I do not overpay and even helped me save $$ on the areas that he thinks I can be qualified for corporate discounts. Thank you tremendously Henry and the rest of Brandon's team!! I would have given you guys 10 stars review if I could!

I've been with State Farm Insurance for over 35 years originally with Ed Bright and now with…read moreBrandon Yim who now owns the business. With all the "noise" around insurance in CA, I feel very fortunate to have State Farm handling my policies including homeowners insurance and car insurance (previously also had rentals and had State Farm representing those too). I've been working with Henry Ha at this office and am very pleased with the service I'm receiving. Henry is professional, knowledgeable, courteous, customer-focused, patient and his follow up skills are superb. He makes the time to listen, understand the customer's needs, and answers all questions in a timely manner. If he doesn't have the answer, he researches the issue and gets back to the customer of the outcome. I'm appreciative of State Farm particularly Henry and Brandon. Thank you. Best regards, Susan

1. Gave me some outrageous quotes. 2. When I told him about…read moremy other quotes he told me they must not include such and such. He was wrong about that and he had not seen my other quotes. How did he make that assessment? Only an attempt to justify the ridiculous quote. 3. The worst part and why I'm writing this review is that now I'm getting a ton of spam from farmers insurance in the mail. I did not ask them to send me these letters. They are often the same exact letter sent 3 times wasting paper and filling my mailbox. Overall, my recommendation is to shop around and don't trust what they tell you.

Roger and team are my go-to insurance providers. I have all my insurance policies through them…read more(home, car, umbrella, etc.) - I am also a realtor and I regularly refer my clients to them. Roger is very professional, an excellent communicator, and he truly looks out for his clients best interests. Roger's prices are competitive but most importantly Farmer's is a large company and pays out it's claims (at least in my past experience for an investment property in Arizona I had). Roger and his team are very organized and respond very quickly to all my requests. I have found my insurance agent for life and I highly recommend him to anyone who is in the market for insurance services.

We have known Alex for thirteen years at this point and know him to be a kind, responsible, and…read moreintelligent individual. We began working with him as our insurance agent for car, rental, business liability, and life insurance. He has been nothing but responsive and helpful in finding the best rates and companies to go with. We are now considering disability insurance and Alex has been very helpful in guiding us through the process. Navigating the many insurance options can be complicated and confusing, but thanks to Alex it has actually been really simple and doable. My husband and I trust him completely and recommend him to anyone needing a great insurance agent.

My Farmers agent dumped me just two days before I was about to move into my new condo. I will…read morepermit him to remain nameless because he did recommend that I call Alex. Thankfully, Alex was able to quickly work with Chase Bank to get the insurance taken care of in time so we could move in. A couple of weeks later I insured my cars with him too. I saved over 30 dollars per month. #awesome!

I have been with Wen Ling for decades. She always provides honest recommendations for my insurances…read moreneeds. Her staffs are helpful and knowledgeable. I highly recommend her.

I have been with this State Farm office since moving to NorCal in 2006 for auto and homeowner…read moreinsurance. Wen Ling, Pearson and their staff are knowledgeable, professionals and super helpful. Very responsive with great follow-through. I can always count on their expertise and support. A very service-centric operation, and a pleasure to work with!