Two words: run away!…read more Summary of my experience: I was with this agency for about three years and had nothing but negative experiences, including: - home and auto insurance rates were ~1.5-2x more expensive compared to other major insurance companies such as State Farm AND provides significantly less coverage (I left McDermottCosta and saved almost 50% annually while getting better coverage) - staff were rude, unhelpful, unresponsive, unknowledgeable, and inaccurate - doesn't watch out for the customer's best interest (e.g., seem to sell you on a particular insurance company and refurses or responds very slowly when you ask for other options, which I'm assuming because McDermottCosta gets a higher profit margin?) - application renewals were filled with mistakes (e.g., home purchase year off by 5 years, birthday was completely wrong and off by about 15 years) I'm all for supporting local businesses, but it also has to be earned. McDermottCosta never earned my business despite actually having it for a few years (I blame myself for not leaving more quickly).

This is second worst experience I have ever had with any company in my 60 years of being self…read moreemployed and a real estate owner. The agent has been totally non responsive for almost 3 months as I try to correct a lack of action by her with my policy. I see another review that says RUN AWAY! I suggest you not even get close enough to run away.

After years of looking for great affordable insurance I can say I have finally found my place with…read moreFarmers. Karina was such great help and looked over my previous policy to insure I was getting the coverage I needed, around my budget. Come to find out I was paying more for less. I got twice the coverage for a much better price! Switching over to farmers was the best choice yet with my 2 vehicles. Highly recommend stopping by and seeing Karina!

My Auto and Home insurance rates were ridiculous. Tony was able to save me a couple of $1000 total…read moreoff my rates since I had 3 young drivers and current carrier was putting my youngest driver on the most expensive car.

I desperately needed a new auto insurance carrier and Shirley came as a recommendation. I'm SO glad…read moreI reached out! I had a fantastic experience working with Shirley and Andrea! They truly made the process of getting the auto insurance I needed easy and stress-free. Shirley took the time to explain all of my options, answer all of my questions, and helped me choose the best policy for my needs and to fit my budget. Most insurance agents make you feel rushed and pressure you to purchase unnecessary add-ons but she never rushed me, which I appreciate! Overall, my experience was great. I highly recommend!

I had a major issue with a claim. The insurance inspector was overly aggressive with questions…read moreabout the claim. She automatically assumed I was committing fraud and denied my claim. I was not only upset by insulted. I contacted Shirley directly and told her about this matter. She told me "Don't worry, I'll take care of it for you". She went Above and Beyond her due diligence to make sure my problem was resolved. If Allstate had agents with the same ability, concern, and professionalism as Shirley Stith then I'm sure we'd all feel like we're truly in Good Hands

Another five stars for Marshawn. I'm leaving a second review as I say goodbye to California. She…read moreis an amazing human being and I can't even express my gratitude for all her help with CoveredCA over the years.

I have no idea where to begin, so I will start by saying , Marshawn is amazing …read more I don't want to get into the entire minutia of all that has transpired , none of you would even believe it as it's so pathetically sad . I was in a Royal mess , wrong insurance , no insurance , & back again , until this beautiful soul found Me . Sadly I am leaving Calif or this gem of an agent would be handling all my needs forever , or as long as she was an agent . The unbelievable mess I was in , was NOT her doing or her issue & she could have just as easily said " be gone " alas she did not ! When all is said and done , Marshawn came to me rescue and helped me through the red tape as. BS and basically saved us from despair . What I have found in all this ? Our insurance commission needs an enema STAT! And for a mere $150K before " discounts" THEY SAVE YOU , they can have one , then they can do what insurance companies do , DENY it ! However if you are in need of insurance and truly need someone knowledgeable and ETHICAL she's your agent . Not ever did she make me feel as if I was trying her patience , not ever did she give up until she helped me get out of the mess I was put in . Mershawn , I only wish that the rest of the working world would take your lead , as it stands now , it appears nobody gives a darn about anyone . I wish there were a TEN star button & Yelp doesn't use emojis so I can't put those here either . I am posting a screen shot . Thank you so so much Marshawn

If you are looking for a very good insurance agent let me recommend trying out Melissa. I have…read moreworked with her for years and I know first hand that she will make sure that her customers needs are attended, she goes out her way to get it done. Melissa has been more than patient with me all this time. I am thankful that she is back with AllState, great job!

Definitely one of the best insurance experience I've dealt with.. Atul was very responsive, and…read morehelped answer with questions that I had a hard time understanding. He really went above and beyond to inform me of all the savings and discounts I could receive on the policy. Thank you for clarifying and informing me of savings on my policy!

Great insurance agency! I usually get help from Michaela who is very friendly and knowledgeable,…read morebut all their agents are great. I'd def recommend working with Michaela and the rest of the team.

I've been with State Farm for a very long time recently my agent retired. I was left in good hands…read morewith Kim Holland and staff. I was contemplating changing insurance because of the price, coverage etc... After speaking with staff, Jennifer and Karina I was impressed with the customer service I received, thus changing insurance wasn't going to happen. If it's not broke don't try and fix it. They have always had my back. I can trust them with my insurance policies.

Your service was wonderful! I appreciate your help and going above and beyond for finding a good…read morecarrier for us. Thank you!

My family and I have been really impressed with Edder and his team. They have been wonderful to…read morework with. Edder is attentive, professional and really cares about his clients. I highly recommend their agency.

I needed to deal w/some annoying DMV issues that I was unable to handle online or by phone. DMV…read moreisn't taking in-person visits due to the pandemic. That's when I discovered Rivas...a huge blessing! Dramatic, yes, but we all know how frustrating and mood-altering an experience with DMV can be. Within minutes of me walking into Rivas, I was out of there with all my DMV woes taken care of. Thank you, Cassandra, for being informative, kind and helping me get my *ish together :)

Went here to take care of a DMV title transfer. It was super easy - no lines, no headaches…read more Silvia took care of it in minutes. My new go-to for DMV stuff.