Gabriela is great I have gone to other locations and always came back to this one very…read moreknowledgeable and friendly.

There was no wait at all. Gabriella assisted me immediately. Gave me a great quote and I signed up…read morefor insurance. Easiest process.

Horrible nothing good to say. They do not believe in sending you a bill electronically or by mail…read moreand expect you to remember or they call to harass you and it takes them 20 minutes to run your payment.

this place over charged my credit card and after 3 months of me calling and waiting for my card to…read morebe refunded I finally got a check for half the amount that they took from me .. very bad experience , if this is how they treat their paying customers I would hate to see how they handle a claim .. BEWARE THEY ARE A BUNCH OF SCAM ARTIST AND WILL STEAL YOUR MONEY!!!

Servicing the vehicle's the right way, the front line is great. I would recommend their service…read morecenter. Yazie

Just had my oil changed done for $69.99. But I was charged $82.87(charged me $8.50 for supplies not…read moreI was not made aware of. A tire rotation was included for the $69.99 price. When got home, I noticed that the tires were not rotated. I had labeled the front tires A and B. The front tires were still A and B. They wanted to do my brakes and Struts for over $2000. I declined. You think they would have rotated my tires when they checked my brakes. Customer beware. I refuse to go back. At this point I do not trust them.

Dealing with this branch has taken years of my life. They have multiple workers that will all give…read moreyou a different answer to any question. They take zero accountability for any mistake they make. They don't know how to explain anything whatsoever! Dealing with this place has been the worst experience of my life. I get it you're a business that just wants our money, but you can at least pretend to care about people.

I was a member of this office before Mike even had it. Originally it was Bill. I was 16. I am now…read more50 and thanks to Susan Casteneda I am now with Progressive. Being honest the animosity I have for the office and Susan is through the roof. Glad you live in the neighborhood. I do not. I live easily 59 miles away. But I was loyal to this office. Being honest Bill was old school and all about his customers. He managed everything and would have never let a Susan come between that. When you speak with Susan you can tell she runs that office. I may be paying double and even possibly triple but know I'm not dealing with a Susan

Been with Nick for decades. Won't ever bother looking for another insurance agent. Even if they did…read moresave a few bucks.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-100286350

Teresa is a very knowledgeable agent and got me a great rate.Will be sticking with her,best rate…read moreI've had since owning my tow truck

Horrible experience. their account management is of terrible quality. They charge you multiple…read moretimes for an active policy saying that the policy is inactive. and oh my god, you cant explain the problem to them. so many mistakes and no resolution. stay away

Very professional and FAST!!!!!…read more I finally found an insurance agent we love.

Definitely 5 stars! Erika has insured my home and business. She's an expert and will cater to your…read morespecific home/business needs, not just the typical one size fits all deal. Responds quickly, very punctual to appointments, great team, and fun personality. The only agent you'll ever need!

Esther has become a great friend over the years, I always look forward to speaking with her as she…read moreis incredibly personable. Her office was originally in Frankfurt and she has recently opened a new office in Oak Park to be closer to family. I cannot say enough about this agent, she has integrity, she's very thorough, not pushy at all, you really have to tell her when you are ready because she is patient to a fault, and a good listener! I have known Esther for over 15 years and cannot say enough good things about her, she is a beautiful person, inside and out, a great agent and just a really cool person to know, highly recommend!

I was shopping for my home and auto insurance when a friend referred me Esther. She took the time…read moreto explain the policies and why the coverages were important. She also asked me about our life insurance. We were able to discuss our options as a family and protect what is most important to us. I'm really glad we were referred to her.