My experience with NORCO has been less than stellar. There was no follow up after the referral from…read morea pulmonologist, requiring me to follow up when they magically found the referral paperwork. Once the CPAP device was received I was scheduled for an orientation with the respiratory therapist. My wife and I attended the orientation that I thought to be appropriate and satisfactory. In about 30-days I stopped by to pickup another mask cushion (F20) that I understood was available every 30-days, paid for by Medicare. At the counter I was told a new mask cushion was only available every 90-days, and they had none in stock anyway. A few days later the mask cushion was damaged by my dog, so I called asking if I could stop by an pick one up, even if I had to pay for it. They still had none in stock but the lady that answered the phone said she would send one to my home, and stated I was eligible for a mask every 30-days as I thought. Since that phone call a week has passed, and a new mask cushion has not been received but, Amazon is your friend. Suspecting the shipped items would be delayed, or not received at all, I ordered three mask cushions and a complete headgear set from Amazon, received in two days. Had I waited on the NORCO delivery, I would still not have use of my CPAP in over a week. Perhaps it will arrive later today. By way of comparison, the three mask cushions from Amazon cost about $46 for all three. NORCO advised one mask cushion would cost $55 if I had to pay for it, and if I understood her correctly. For these reasons I cannot recommend NORCO for CPAP services.

wanted say say super thank you to Kevin and the team for going above and beyond helping mom get…read morewhat she needed for medical supplies on a tight timeline. You all have consistently been helpful and timely with any needs that have arisen. Thank you so very much! You all are truly gifts Lorri

I can't say enough great thing about Expert Mobility. My…read moremother in law was on a tight budget during her injury and they helped us through her injury with the ramp and wheelchair rentals. Prices were fair but the best part is that you could tell they cared about our situation and did anything they could to help. Recommend 100 times!

Good place to get handicap necessities. Awful with repair appointments. Go somewhere else for that.read more

The Black Oak Home Medical staff is knowledgable and caring. They're a great resource for fitting,…read morethinking through your needs at home, and getting you the right equipment.

Never shop here. Unfriendly even rude staff with little or no knowledge of products. Also, watch…read moreout for their return policy! They will swear they told you about, for instance, a 24 hour return policy on a walker. That was never mentioned to me until I tried to return a brand new walker because it was too tall for the patient. NO REFUND, NO EXCHANGE. I was told they could not resell the walker and it would have to go to the dump. DO NOT SHOP AT BLACK OAK HOME MEDICAL

My husband and I took our father to stay in a cabin at cave springs …read more.. He is on an oxygen machine . And his tubing was left in Marysville. They were able to provide us with the tubing that we needed for my dad's oxygen machine. We didn't have to cut our vacation short thank you to Robert and everyone who works there

Hate to get on such a low rating but I was supposed to get a bed today and it didn't show up. And I…read moredidn't receive a call to tell me why or to set up a different date. Maybe other folks have had wonderful experience with this company I have not.

I need to dispel some confusion here. During Covid, MANY…read morepeople needed respirators, the manufacturers ran short, AND NW Medical was short-staffed as many medical-related services still are. During this time a customer often had to call several times to get through, especially to a person. This has changed. People can now find respirators. I have found that when I had a problem, NW Medical was quick to COME TO MY RESIDENCE and replace what wasn't functioning. Getting parts, like hoses and other parts has become MUCH easier. Of special mention is JOYCE. When a part wouldn't arrive in time, she brought it to me when she was done working. People here go out of their way to help those of us with issues. Many customer complaints had to do with circumstances surrounding NW Medical, not the company or employees themselves.

Do not put your health in these peoples hands. They get orders wrong 90% of the time. They don't…read moreunderstand how important it is for people that use a CPAP to have the proper Supplies. If you don't have clean good working supplies you can get infections and not sleep well. This directly affects your health.

My wife has a compression fracture on her vertabrae. Her physician ordered pain pills for her. We…read morereceived a text that the pickup was ready. When we arrived we were told that we must but another product in order to get her pain pills. We had to agree to that outrageous demand in order to get her pills. I paid $20 dollars for stool softner, that she does not use or need, so she could have her pain pills. I asked the clerk if the rule was a Federal law. Said no, it was company policy. You have lost a customer! HF Chambers

Customer service of any pharmacy I have been to in recent years . Thank you for your experienceread more

Great service by Chris and the team there. Always helpful…read moregetting insurance coverage. Happy to have this solid local alternative to the big box drug stores.

My initial intro to Ashland Drug when new to Ashland wasn't pleasant. Since then, I've actually…read morefound a " family" within this pharmacy. I've had several trips to ER since here and this pharmacy and its people are very knowledgeable and helpful. I've had to deal with broken bones and severe injuries in this Anti-opiate age. I'm grateful for the care and personal support. Glad I came back!!

We have lots of livestock. We also have 3 dogs that are a big part of our family. They are part of…read moreour family. When our vet diagnosed our dog using Biomed Diagnostics products and saved his life we were sold. We use their products on our livestock, but we just found out they make medical tests for everything including humans. This company has our thanks for saving our dog and livestock.

From the owner: Biomed Diagnostics, Inc. changed the world of in-vitro prepared media culture testing when it…read morepioneered InPouch® and InTray®. Products which dramatically reduce lab costs by simplifying culture diagnostics while increasing accuracy.