I can't say enough great thing about Expert Mobility. My…read moremother in law was on a tight budget during her injury and they helped us through her injury with the ramp and wheelchair rentals. Prices were fair but the best part is that you could tell they cared about our situation and did anything they could to help. Recommend 100 times!

Good place to get handicap necessities. Awful with repair appointments. Go somewhere else for that.read more

I need to dispel some confusion here. During Covid, MANY…read morepeople needed respirators, the manufacturers ran short, AND NW Medical was short-staffed as many medical-related services still are. During this time a customer often had to call several times to get through, especially to a person. This has changed. People can now find respirators. I have found that when I had a problem, NW Medical was quick to COME TO MY RESIDENCE and replace what wasn't functioning. Getting parts, like hoses and other parts has become MUCH easier. Of special mention is JOYCE. When a part wouldn't arrive in time, she brought it to me when she was done working. People here go out of their way to help those of us with issues. Many customer complaints had to do with circumstances surrounding NW Medical, not the company or employees themselves.

Do not put your health in these peoples hands. They get orders wrong 90% of the time. They don't…read moreunderstand how important it is for people that use a CPAP to have the proper Supplies. If you don't have clean good working supplies you can get infections and not sleep well. This directly affects your health.

They know what they are doing and they understand your needs…read more Friendly fast service, relaxed atmosphere. Expensive, but great quality, the real deal. I've bought foot braces and knee braces. They show you how to wrap them as some are quite complicated. I wouldn't go anywhere else. You shouldn't either.

When I needed knee PT, this company was recommended. Don't really enjoy downtown Medford, but I…read moreeventually did it. SO glad. I replaced my tennis-elbow brace with a Bioskin. And I am headed back for an ankle brace. Knowledgeable staff. Real focus on you getting the RIGHT solution, and asking enough questions to get to that right solution. Plenty of time to walk around and try it out. The elbow brace is a year old and love it as much today as the day I bought it. Knee brace only used when I need to go hike, etc. If only they had PU service for gimpy walkers who don't want to go to Main St., Medford. [Ashland joke]

The Black Oak Home Medical staff is knowledgable and caring. They're a great resource for fitting,…read morethinking through your needs at home, and getting you the right equipment.

Never shop here. Unfriendly even rude staff with little or no knowledge of products. Also, watch…read moreout for their return policy! They will swear they told you about, for instance, a 24 hour return policy on a walker. That was never mentioned to me until I tried to return a brand new walker because it was too tall for the patient. NO REFUND, NO EXCHANGE. I was told they could not resell the walker and it would have to go to the dump. DO NOT SHOP AT BLACK OAK HOME MEDICAL

I have used Black Oak Pharmacy in the past, and always great service. I am using them now for a…read morespecialty medicine to be ordered, they have been nothing but helpful trying to get the dosages I need, and the quantity. Never have they been disrespectful. we have talked with 3 or more different people, all very pleasant. I am thankful they are willing to go the extra mile to help me. Cathy Wilson

Absolutely horrible. My mom, brother, and grandmother go here to pick up medication. My mother has…read morehad the worst experience with them, and they're nothing but disrespectful toward her. They will tell her a day to pick up her meds that have already been approved, then tell her to bring an approval letter because she needed a "PA" when it was already approved, so they just let it sit for 5+ days even though it was already approved by insurance. They told her a specific day, (today) then told her to "come back tomorrow we do not have it", but already had a refill marked online. They are, quite frankly stupid and don't understand how to do their job. We've had many mishaps with them. The only person trustworthy and worthwhile is the elderly guy in the back. They even used to be one of the best pharmacies, but with new owners and new staffs it's absolutely horrific.

I cannot say enough about how accommodating, professional, and amazing the staff at Spectrum…read moreOrthotics is. Thank you for helping my 89 1/2 year old Mom with a sling for her broken clavicle and scapula. They went above and beyond and we are forever grateful.

I kept getting shoes that were too narrow. Eventually I got foot ulcers from the pinching. They…read morewould NOT put me in a shoe wide enough to remedy the problem. I lost 2 toes and spent 10 months in wound care. My shoe "professional" treated me like crap.

This company is terrible. Will bill you perpetually for services/supplies unsent or not rendered. I…read morewill be contacting my provider and explaining that they can change their supplier or I'll cancel all appointments and services moving forward with them too. THIS COMPANY IS THAT BAD!

From the owner: We are dedicated to working with healthcare professionals to help you manage your health and…read moremedical treatment in the comfort of your own home. We offer a comprehensive selection of home medical equipment and services including respiratory devices, home oxygen, PAP therapy and supplies, wound care, airway clearance therapy, and home medical equipment. Our goal is to enable you to manage your care at home and live a more comfortable and productive life, every day.

There was a time when this was a professional pharmacy. Now, when they text you that your Rx is…read moreready and you come by to pick it up they may tell you that it's not ready, but invite you to sit and wait while they fill it. Then because you don't have time to wait you leave and call the next day and ask them to please have it ready for the next day. When you show up they will tell you that it's still not ready and when you ask why it's not ready after all of this hassle you may get the "millennial stare." The person helping you may say "So.. do you want us to fill it while you wait?" No. I want to know why it isn't ready. I want some accountability. What happened? "Uhh.... I don't know, but do you want to wait while we fill it....?" 0 stars. Absolutely ridiculous.

I have been going to West Main Pharmacy for 16 years. They used to be top rated in my opinion, but…read moreover the last 3 years they have steadily declined! Such as giving out wrong price information for prescription medicine. The last straw for me was when I had a prescription filled there for my rag doll cat for allergies. The first prescription and price was accurate, but towards the end of the year the doctor called in another round of refills. I received a call from West Main telling me that the price would be around $11,000 or so I said how can that be? He has been getting the same medicine there for a year. The gentleman I spoke with said he would get back to me, but a woman got back to me and told me that the first medication and amount was correct, but those following were incorrect. I said are you telling me my cat has been getting the wrong prescription medicine for the last year? she said yes. I told her I would call them back. I immediately called Siskiyou Veterinarian Hospital to find out if there would be complications. The doctor said no wonder the medicine wasn't working. I had blood work done on my sweet Mufasa his blood platelets were high and at a dangerous level I called the pharmacy back let them know the complications that arose from the wrong medications. I was distraught to say the least! Of course they only offered an apology which doesn't obviously take away the potential harm that was caused to my 8-year-old cat. There were other mistakes I was told by a worker there that apparently the pharmacist there was well over retirement age and supposedly retired after multiple incidences! I was dealing with a cancer scare shortly after and I needed medicine filled Five prescriptions to be exact. I did not plan on going back there I was looking for a new Pharmacy but I needed to get these five last medications filled. I got a text saying my prescriptions were ready so I went in to pick them up when low and behold only one of them was ready. I had to either wait for the remaining ones to be filled which the estimated wait time would be approximately 45 minutes or they may not get filled that day at all. I said why would you call or text that they were ready? she says that's just how it works and she kind of laughed under her breath I said none of this is funny I'm extremely tired I need this medication. She said well then you'll have to wait for it. I stood there for almost an hour others were waiting and were disgusted because they heard our conversation. I then asked to speak to the manager the woman pointed to herself. I said so you're the manager? Which is the woman who told me I can either wait or my medicine may not get filled. She was uncapped, heavy set with tight, tight then sweats on where some of her belly was hanging out I only mention this because not only was she rude and unprofessional for a management position, she was dressed Unbecoming! I asked to have the owner's name she gave me the first name and said that's all I feel comfortable giving you. I said well I can look for other means to get it. I left there feeling overwhelmed and saddened that I was treated so badly and I was a loyal customer for many years...........

The staff at CPAP refuse to return calls, hang up on you when you call to question your bill,…read moreoften don't answer the phone at all during stated business hours, and turn over your account to a collection agency when you are current, leaving you to prove you are current to protect your credit. I would not recommend CPAP for your specialized needs. We are elderly people and find their business practices overwhelming and difficult to understand.