these guys are amazing and good honest company. I took my daughter's gaming laptop in that I bought…read moreher for Christmas just about five months ago because it stopped charging. They spent two weeks trying to repair it even down to working on the motherboard itself, but they still weren't able to get it to charge because it's a manufacturers defect and a poor design . when I went to pick it up, they didn't even charge me. They even helped point me in the right direction to try to get it fixed from the manufacturer. They really went above and beyond. Thank you guys.

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

Service is spotty at best. Had cable installed and the slightest tremor or movement of the cable…read morebox causes instant and long term signal loss. I know what your saying, "So don't move it." Well as we just moved in and are still figuring out the layout things, things get moved. Been trying the reset instructed by their "tech", still nothing.

If I COULD GIVE YOU NO STARS, I would! Zero customer service for me but I am just one little…read morecustomer, and you are selling "GIG" internet. For a fraction of the cost....

Scott returned my email in a couple of hours and arranged a meeting the next day. I needed someone…read moreto clean up my PC and trust with information and he did both. Highly recommend.

From the owner: @home tech support provides reliable, personalized technology solutions designed to make tech…read moresimple and accessible for everyone. We specialize in offering in-home and remote support tailored to your unique needs, ensuring your devices and systems work seamlessly. From troubleshooting and setup to personalized consultations, we empower individuals and businesses to maximize the potential of their technology. What sets @home tech support apart is our customer-first approach and commitment to delivering professional, high-quality service at competitive rates. With a focus on convenience, trust, and expertise, we prioritize building lasting relationships by ensuring every client feels supported and confident in their technology. Whether you're resolving an issue, upgrading systems, or seeking guidance, we’re here to make tech work for you.

I needed to upgrade my Windows 10 computer to Windows 11, and One Laptop Tech made the whole…read moreprocess easy. They went above and beyond by explaining my options and suggesting the simplest, most cost-effective steps first. It was clear they weren't trying to maximize fees - they genuinely cared about finding the right solution for me. Communication was great the entire time. They kept me updated on the work, the parts when they were ordered, when they arrived, and when everything was installed. As someone who doesn't know hardware but knows how I use my computer (video editing, programming, etc.), I really appreciated how they helped me figure out what I needed to bring my desktop up to date while moving to Windows 11. Overall, it was an absolute 5-star experience. If I ever have computer questions or upgrade needs, I'll definitely be going back to One Laptop Tech. Highly recommend!

Great service, fast and easy - Could not have been more thrilled with Danis. He knows his stuff and…read morehelped get my laptop in working order after the motherboard died. Communication was seamless and I received my laptop better than when I dropped it off.

I am so happy to have a place like this in Langley. Bruce and Gail could not be nicer people, and…read morethey are so honest and professional. No hidden fees, no nonsense, no worries. Also, fair prices and great communication. I will absolutely come here for any computer glitches in the future.

Recently I had a hard drive crash on my Dell Inspiron 17. I contacted another computer company in…read morethe area and they never called me back. When I contacted The Tranquil Computer, I received a call back quickly. They were amazing and precise and the owner said, "We like to treat people like we like to be treated." And that rings true from first contact to job completion. I am thrilled and even more so that this company goes beyond the call of duty - there were eight recommendations when I picked up my computer, from which security company to use (and already added with a 30 day trial) and some troubleshooting comments. This company will be my company of choice for future computer problems! Thanks Gail and Bruce

My work laptop bit the dust, and after my own attempts at troubleshooting, I surrendered to the…read moreneed to find a professional. I found Lori through a Google search and sent her an email. She was very responsive and was able to take a look at my laptop almost immediately. I dropped it off on a Saturday afternoon (even though she doesn't work Saturdays), and she emailed me on Sunday with her diagnosis and proposed solution (including cost). I confirmed that I wanted to move forward with her solution and she called me Monday afternoon to let me know the laptop was ready. I definitely wouldn't hesitate to contact Lori again in the future.

My gaming laptop was on the fritz several months ago and I took a chance on this business. Glad I…read moredid, she did phenomenal work. Turned out the thermal paste had failed between the CPU and motherboard, and it needed a good cleaning. She also installed some additional RAM and my PC now runs better than when it was new. She was knowledgeable, courteous and worked with my schedule. Her flat rate was extremely reasonable as well. It should be noted that I use this machine daily and it's worked perfectly ever since I took it in for service. Thanks so much, you have all my IT business going forward.