Dimitri was knowledgeable, friendly, fast and reasonably priced. He offered some ideas for our…read morestarlink cable install and did a superb job getting us set up!

Dmyitri did a great job installing our Starlink. Nice clean installation inside and out. We would…read morerecommend his services.

I had been a customer of Whidbey Telecom for 6 years. I was getting terrible del speeds for…read moreinsanely expensive cost. I inquired about fiber and I would have had to pay 2k just for the hookup. I finally switched to Xfinity for 10 times the speed and half of the cost and a much more reliable product. I go on Whidbey Telecoms portal which I have to verify its me with a password, follow the instructions and cancel my service. You would think that would be a basic task to end a mtm agreement. They say they thought maybe it was not really me and called to verify but they dont have id on their number so it shows as spam and if they called I never heard from them. I was billed over 2 months of additional service with no other explanation. I talked with multiple agents and they argued with me about how I didnt read the "small print" This is the kicker. Not once in all the time that I talked with a rep from Whidbey Telecom did anyone try to retain me as a customer. No questions about what could they do to improve. It costs a company so much more to aquifer new customers as it does to retain current customers. I would have stayed if they would have credited me the amount that they charged me after I quit and worked with me on getting fiber. Just a terrible disregard of customer service. While on the last call with the manager she disconnected the call and I never heard back. I have been calling for two weeks and am #1 in the Q and they won't answer my calls. I will make sure to tell everyone I know to leave this company before they rip you and charge you for services that were not provided

Finally ditched Comcast for Whidbey Telecom. By far the best on South Whidbey. Fast internet, no…read moreconnectivity issues while streaming and excellent customer service!

Why bother. File under Fax machine , cassette decks, floppy disks, land lines, pagers and dial up…read moreinternet. Just makes no sense. Satellite TV in 2024- really? Cable internet -that runs for thousands of feet to miles from a hub--wow. Competition is gaining on these folks for rural service. Pass

Tried to visit both of the Xfinity "offices" listed for Oak Harbor, WA. None were there. Went by…read morean office where the service trucks were parked. Office door locked, nobody visible. This is a fine example of Customer Service! I next called the phone number listed for one of the non existent offices and when trying to get customer service was referred to an 800 # that gives you the opportunity to speak to somebody "off shore", which means somebody with limited English skills. Isn't it wonderful to do business with a company that has your best interests at heart?

I signed up for Xfinity thru them, and when my contracted ended I called them again. Vick was the…read moreone that answer this time, and I'm so grateful that he did. He went above and beyond, giving me advice on ways to save money on internet service, like buying my own modem and router for cheep (I've been told the modem cost over $100 dollars, so its better to just rent it out from internet provider). Great service!!!

I signed up for Comcast service last night over the phone and they told me I could stop by any…read morestore to pick up my equipment. I thought this location was the closest and stopped by only to find out that "Authorized Dealers" can only give you equipment if you sign up directly with them. This stop was a conplete waste of my time.

From the start, the price sounded good and I was hopeful about the company. After 2 months of back…read moreand forth with site survey (they confirmed they could provide service to my location), they changed their tune. They refused to honor the original quote, or the quote on their rate sheet. The contract they sent me said "As Is" "When Available" service. It included taxes and setup fees (which their rate sheet said they never did). As it turns out, I wasted 2 months of my time dealing with this company, only to be presented with an insulting contract.

While Accel Net is expensive compared to Comcast they do fix problems once they really understand…read morethat there is one. They service an area that the cable companies don't. My speeds are running at or above our contract rate

As a small business owner, I hired Brian Wade and Caisson Technologies about a decade ago when I…read morerelocated my accounting firm to a new office in Shoreline, WA. Brian was instrumental in setting up our telephone system and our internet service (initially we had over six users). Brian and his team have always been there to guide us to better services while keeping an eye on our costs. Now, after over 40 years in business, I am selling my business and have relocated my phone and internet to my home office ... and Brian was instrumental in that whole process, too. You won't find anyone more technically knowledgeable or more conscientious and aware of your overall picture and the overall cost.

Highly recommend Caisson for business technology. I spoke with Brian Wade and his expertise with…read moreinternet cable and our neighborhoods was so helpful. The caption in YELP! didn't mention that Caisson Technologies was for business customers only. 5-Star for customer service and friendly attitude.

I'm pretty sure they're understaffed. Went to place an online order and arrived at 9 pm. App said…read moreto go to a stall. Did what we were supposed to do. Waited and waited, and never came. We went to the drive thru and was VERY slow. 30 minutes from waiting at the drive thru to leaving. With waiting at the stall, it was almost an HOUR. So much for fast food. Food was average, nothing great. I'd just recommend not going here unless you want to wait an hour for food.

We decided to stop by for the soft opening. I have been so excited about getting a Sonic so close…read moreto my house, because Cherry Limeades are da bomb. It was their soft opening, so I was prepared for some funkiness. But, I noticed a couple of star-losing no-nos. I ordered a BLT, but noticed the lettuce was brown in several places. As far as I was concerned, that is pretty disgusting. But, was all down to the cherry Limeade. That was absolutely devoon! Fizzy, lime and cherries. Oh, my!! Oh, yeah -- I totally forgot about the tots. They were wonderful and crispy, but most importantly not greasy. So, two out of three ain't bad, but brown lettuce is no bueno. Here's hoping they'll take care of the gross lettuce before the true opening So, I'm definitely hoping that the brown lettuce won't be a regular thing...