Front desk was friendly, hygienist was ok. I have seen…read morehundreds of doctors but never one that every single word coming out of her mouth was negative . Dr seemed snobby and negative . I know I need work in my mouth but staying positive is important as people can feel your attitude . " we can fill this tooth , fill that one ", but everything seemed so negative from this doctors mouth. Try being more down to earth please . Because someone looks humble and you're a doctor does not mean you should talk down to them , would not return to this doctor ,

I have been visiting this practice for over ten years. Dr. Schlepp is compassionate and delivers…read moreprecise, high-quality care. Her staff is excellent, offering expert treatment and efficient assistance. I won't go to any other dentist in the area because she is truly outstanding.

I tried to stick with them because the people in the office are super nice!! However, there were…read morejust too many strikes against them that we decided to go elsewhere. First - I went for a cleaning and they didn't see my appointment so I wasted a 40 minute trip and time off work. Second - my husband went for a cleaning and was told he needed a bunch of work, along with deep cleanings instead of a regular one. So he left without a cleaning and rescheduled, having to take more time off work. Third - we took my 16 year old daughter for a cleaning. They took many x-rays (more than necessary because they were getting them wrong) and then we were told she has gingivitis and needed a special cleaning and such. So we left without a cleaning and a big money-making plan for her. Considering both my husband and daughter were told they needed these expensive cleanings, after having regular cleanings for years, I did a little research online and apparently this is a thing for Great Expressions Dental. They LOVE to upsell deep cleanings for more profit. There are SO many complaints against them that BBB tried to investigate but Great Expressions refused to cooperate and therefore, they have no BBB rating (or an F). Feel free to check into this yourself. https://www.bbb.org/us/tx/dallas/profile/dentist/great-expressions-dental-centers-0875-91224178 Bottom line - DO NOT GO HERE! The only reason I give 2 stars is because the people who work at this particular location are really nice. But the chain is shady and I do not trust them.

I have been a patient of Great Expressions for years. From the minute you walk in the door and…read moremeet the receptionist until the minute you leave everything is a great experience. The hygienist does a fabulous job. Dr. Forney is the best dentist I've ever had. At my last visit she suggested a Water Pic. I purchased both the travel and home Water Pics. At my visit today I had a marked improvement since my visit four months ago. This is the dental practice everyone in San Antonio should be using.

Military families! Stay away from this dental clinic and they are NOT in the network of Tricare…read moreDental Program! They literally scammed me!!! I called in to schedule an appointment in the mid-May, and I told them very clearly I have Tricare dental and asked them if they accept Tricare. They said yes they do accept Tricare and then set up my appointment on June 22. I showed up and checked in, then the front desk asked me to pay $100 copay, I told them Tricare covers 100% on the annual exam and x-ray and cleaning twice a year. Then they told me oh we are NOT in the Tricare network and you need to pay a copay $100! WHAT!!! WHY DID NOT TELL ME ON THE PHONE WHEN I CALLED THE FIRST TIME???!!!! I said then I do not want to proceed with the appointment and about to walk out, the manager saw that I was about to leave, she said oh I can just bill your insurance and waive the copay, since you are already here, I do not want to turn you away. We will just do the x-ray and you can take the images to another dental which is in the network. I accepted and proceeded with the x-ray. I was SO WRONG!! I really really should have left! Later of the day I found another dentist on Tricare Dental Program website and called them and told them what happened earlier today. I was told that: 1) they would need to do their own full mouth X-ray and not accepting what other dentist has done due to liability 2) Tricare only covers full mouth x-ray once every year, I would need to pay out of pocket for the second one. This place wants to make money so bad that they totally abused my insurance coverage! They knew clearly I had Tricare and they could not do any cleaning or needed treatment for me! Even they waived the $100 copay but they submitted $$$ claim to my insurance! Yeah, they got paid from insurance! Now I have to pay for another X-ray out of pocket! STAY AWAY FROM THIS SCAMMING PLACE!!!

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

I've been with Dr. Vardeman for over 18 years. Dr. V, Ashley, Monique....the whole crew has become…read morea second family to me! Always a warm welcome, great service and great communication with me.

Arrived for my dental appointment this morning and received a warm welcome by Ashley. Received an…read moreoutstanding extensive laser assisted cleaning by Keiko. I walked out the door with the phototogenic smile I was looking for. Thank you Randolph Family Dental!

I was a happy patient here for many years and trusted this office with my dental care…read more Unfortunately, my most recent experience completely changed my opinion. Not only did I leave feeling that I did not receive a thorough cleaning, but a procedure was performed without my approval or informed consent. I was then billed for that procedure. When I questioned the charge, I was threatened to pay rather than having my concerns addressed. I escalated the matter to the central billing department, and they acknowledged my concerns and advised me to continue working with the office to resolve the issue. Unfortunately, the office chose not to do so. What disappointed me most was the manager's attitude. After years of loyalty and spending thousands of dollars at this practice,(my husband's teeth concerns are still horrible despite many crowns replaced here) ... I felt I was treated without the respect and professionalism I expected over a $100 charge for a procedure I did not authorize and did not believe was necessary. Especially reminding them to do only what my insurance covered. I have since transferred my care to Texas Dental office seguin. Although it is farther from my home, I gladly make the drive because I am treated with dignity, respect, professionalism, and kindness. Plus free teeth whiting kit for my loyalty. That level of patient care has reminded me what excellent customer service should look like. It's unfortunate that a long-standing relationship ended this way, but every patient deserves to be informed, respected, and asked for consent before any procedure is performed. I wanted to give this review a negative 5 star but that wasn't an option here. THE OWNER'S RESPONSE WAS CONDESCENDING AND ONCE AGAIN DEFLECTING THE ISSUE INSTEAD OF ADDRESSING IT....SEVERE LACK OF ACCOUNTABILITY AS WELL AS THEIR OFFICE MGR. INSTEAD OF CORRECTING THEIR ERROR, THEY THREATEN ME WITH SENDING ME TO COLLECTIONS IF I DID NOT PAY..... SO I REPORTED THIS LOCATION TO BBB, SO THAT OTHER PATIENTS MAY BE AWARE WHEN DEALING WITH THIS LOCATION. Nonetheless, I found an awesome new provider at Texas Dental off Seguin, Mario and the staff's professionalism and experience, was beyond my expectations, so when I was given a personalized teeth whiting kit just for being a patient, I realized that this bad experience with 7 to 7 was all worth it...I found my dental family at Texas Dental.

I've always bragged about this office the techs and dental team are amazing. But over the last year…read moresomething has really changed and I'm not sure what happened........ For starters, Dr. Newman and Dr. Engel are no longer there, and there was no communication about this when I had just begun my ortho treatment. That's something I would have appreciated transparency on, especially since it directly impacts my care. Secondly the new orthodontist has been disappointing. He doesn't introduce himself, barely interacts, and often just walks in and out without much explanation. It honestly makes me question the purpose of coming in when I could just manage my trays at home and track my own progress at this point. I've also seen that others have had similar concerns. From what I've found, he also has negative reviews elsewhere outside of this practice as well, so this experience feels inconsistent and concerning. I really wish there was more transparency and a higher standard of patient care. At the end of the day, I don't understand keeping a provider who doesn't seem to prioritize patient experience.

Reallh was pleased with the way they treated me Thank you…read moreto the office staff They were great

I have been coming to ideal dental for two years. I have always received very good care. The staff…read moredoes a wonderful job. My issue is with the corporate nature of a healthcare business where nobody who is there has any control over the actual patient experience. Instead, corporate overlords design and furnish with a primary goal toward cost savings. This is obvious by the chair. I have gone to half a century of dental visits all over the world and I have never experienced such a miserably uncomfortable dental chair. It is not adjustable for comfort, barely has an armrest, which is poorly positioned, and was clearly purchased by corporate overlords because it was cheapest, not in order to optimize the experience of the patient. I have mentioned it to the staff on multiple visits and they just apologize. Clearly the furnishings are just provided by the employer. And clearly the employer's main concern is making money, not making the patients comfortable.

Dr Pham is an excellent Dentist. On 4/1/26 my front crown broke. The crown was the result of a…read morebroken tooth from a childhood skateboarding accident. I went to office next day early, without an appointment. Fingers crossed, I was hoping he could help me out. He did! A root canal, a post inserted then the crown installed. I got my full smile back. Thanks Dr Pham!

Very nice, clean office, very time efficient and very nice people! Highly recommendedread more