Superior care. Fast. Great staff. Absolutely top professionals. They listen closely and answer…read moreevery question.

This office was one of the worst medical experiences I've ever had. The staff was rude,…read moredismissive, and acted like patients were an inconvenience rather than the reason the office exists. The entire place felt disorganized and unprofessional. The doctor was not much better and came across as rushed, easily annoyed, and completely uninterested in actually listening. Any attempt to explain symptoms or ask questions seemed to irritate them. If your situation is even slightly difficult, don't expect much patience or effort. The appointment felt like the goal was simply to get you in and out as quickly as possible. For a place that is supposed to provide medical care, there was very little care actually involved. Prepare to feel manipulated. Office is money hungry. The annual fee is a joke. Apparently paying extra doesn't mean better care -- it just means you're paying extra. Expect nothing except extreme hostility. Terrible experience, disgraceful actually. Save yourself the time, money, and aggravation and look elsewhere. Seriously avoid at all costs.

Brillant, compassionate doctor with elite world class knowledge and care. She's the smartest woman…read moreI know and stays at the cutting edge of medicine. She's saved my life and health when no other doctors had answers, I could not be more grateful! Expert in every bodily system and understands how the body works as a whole. She knew more about gastro issues than my expensive concierge Gastro specialist doctor. She also cured my long-COVID.

Dr. Susan Baker is my father's rheumatologist, and she has provided nothing but a great experience…read more Her vast knowledge and skill in both rheumatology and internal medicine have been invaluable for my dad's health. The thing that impresses me about Dr. Baker is her network of professional contacts within the field. In regard to a specialized cardiac problem my father was facing, she immediately referred us to a very brilliant and knowledgeable cardiologist. That sort of coordination between health care providers has really helped us. Dr. Baker takes the time to thoroughly explain my father's condition and treatment options so we were informed and comfortable with every step taken. Dr. Baker is attentive, sensitive, and genuinely concerned about the welfare of her patients, and this has greatly enhanced my father's quality of life. We are truly appreciative of her care and highly recommend her for anyone in need of a knowledgeable, yet caring physician.

Excellent Rheumatologist My Doctor for over 30 years…read more Keeps me able to work and move

Dr.wallace and Jody are amazing and so helpful. They did a lot for me and really listenedread more

The best doctor ever, extremely knowledgeable, she treat it my husband . She took all her time to…read moreexam him, and review all system. Very rare type of doctor , she doesn't rush you , explain everything in details . Can't say enough thank you .

Incredible doctor! She is so kind and patient. She speaks fluent Farsi which was great for my mom…read more She answered all our questions and we didn't feel rushed. She's great and we feel lucky to have found her. Her assistant Raquel is also so amazing and helpful. She printed out exercises for my mom to do. So sweet and loving! Just how you dream a doctors office to be.

I can't say enough about Dr. V! He is one of those rare,…read moreextraordinary doctors who really listens, explains, cares and makes you feel at ease, heard and cared for! 10 stars **********

This doctor and his team is the best in the world I have been coming to see him since 2015 and I…read morewas in really bad shape when I got there

I saw Dr. Man Shim two days ago and still am feeling like I was finally heard and listened to. He…read moreis a true doctor in the sense that he took his time, listened to me, asked me many questions, was very thorough, and explained things to me in layman's terms. He even told me never to trust any doctor because only I know my body better than anyone else. I wanted to cry, but held back my tears. It's hard when you're going through autoimmune issues and you're left feeling over and over again like it's all in your head. He didn't make me feel that way at all. My symptoms fall into the category of "not fully understood" but he didn't dismiss me and I left feeling like I know more about my issues and symptoms that I did going in. I hope to not have to see him again, but if I do I would welcome another visit.

I simply adore Dr. Shim! My primary care doctor had referred me to see another rheumatologist but…read moreI had to wait over 4 months to see her. I decided to see Dr. Shim instead on my own because I was very anxious about my symptoms and I didn't want to wait over 4 months to see a rheumatologist. I am so glad I followed my gut instinct. I developed severe headache recently and my internist was concerned that I may have an autoimmune condition called giant cell arteritis. I did Google search on my own and I couldn't sleep for days after finding out more about this horrible condition. I called his office and I was able to see him on the same day. First, his office staff was very efficient and friendly both over the phone and in person. Then, to my surprise Dr. Shim saw me right on time. At my age, I have seen hundreds of doctors. I honest cannot remember the last time I saw a physician on time without having to wait for at least half an hour. Dr. Shim knocked on the door and he walked in with a huge smile on his face. He greeted me with such warmth and empathy that I felt at ease right away. He has an excellent bedside manner and listened to all my symptoms and concerns attentively without any interruptions. He also asked many thoughtful questions of his own after I was done. Then, he proceeded to examining me after asking for my permission for at least 5 minutes. This was in stark contrast to my primary care doctor and endocrinologist, who finish the entire visit in less than 5 minutes and walk out of the room without even laying a single finger on my body. Dr. Shim looked inside my mouth, listened to my heart and lungs, examined all my joints and felt every pulse in the my body including over my temples. After he completed his examination, he informed me I likely do not have giant cell arteritis. However, to be certain, he ordered pertinent blood tests and even referred me to see an eye doctor urgently on the same day. He promptly called me back the next day with the results and reassured me that I do not have this scary autoimmune condition. I was so ecstatic that I cried out with joy upon hearing those words. He informed me my headache was likely due to my extremely high thyroid hormone level, which he had checked the day prior. Upon readjusting the dose of my thyroid hormone medication, viola, all my symptoms magically melted away in a couple of days. Now, I feel like myself and fantastic again! It is so refreshing to finally meet a doctor in this day and age who actually listens, examines, thinks and genuine cares for his patients. I will be forever indebted and grateful to Dr. Shim for his kindness, generosity, expertise and professionalism. I give Dr. Shim my highest recommendation without any reservation!

Dr Lee and her staff are amazing, she is extremely attentive and really listens to the patient. She…read morehas deep empathy for US Rheumy patients. It's a tough field bc almost all autoimmune disorders have similar symptoms. Us patients cry. We feel hopeless. We feel lost. Many doctors dismiss your symptoms but she will not!!! She's an advocate for her patients . She's able to break down each symptom, do the appropriate test and come to a diagnosis. There will be a lot of blood work done, but I promise you, it's for you diagnostics as well as key management markers. I could write a novel on how well this office has been to me and how grateful I am for Dr. Lee and her staff!!

My mother was referred to come here by her primary care doctor. I was worried the appointments was…read moregoing to be far out but they were able to get us in within a week. The Physicians Assistant, Ashley Banayan, was thorough during her exam. It was apparent that she was already familiar with my mom's bloodwork, doctor visits, etc. and she was focused on her. Dr. Wallace was also very knowledgeable and friendly. They addressed my mom's concerns about the treatment plan and it was very convenient being able to do labs within the same office space! The waiting area was nice and had a lot of history of the area which is always cool to see :) comfortable chairs too!

I have always liked Dr. Ventrapulli and appreciate his care, which makes this review especially…read moredisappointing. Recently, it has become extremely difficult to work with the office staff. My son has Crohn's disease and requires ongoing infusion treatments that are time-sensitive. We have maintained our insurance coverage and followed the instructions provided by the office, yet we continue to be sent back and forth between staff members and billing without clear answers or resolution. The lack of communication and coordination has created unnecessary stress during a situation that is already medically urgent. Delays in treatment for patients with chronic illnesses can have serious consequences. Again, my concern is not with Dr. Ventrapulli's medical care, which I value, but with the administrative process and the difficulty in getting timely assistance from the office staff. I hope the office can improve its communication and patient support moving forward.

Just go somewhere else. THEIR PRACTICE FEE IS WILDLY ILLEGAL. If your insurance is in network, they…read morelegally CANNOT CHARGE YOU A PRACTICE FEE NOR CAN THEY DENY CARE IF YOU REFUSE TO PAY IT. In addition to that, they CONSTANTLY overcharged me on my copay. So much so that they had to audit my account and issue a pretty big refund. It's too bad because I really like my doctor here. But I don't have the money to pay their illegal fee nor do I have the money and patience to consistently have to get refunded on my copay. Save yourself the anguish and a bunch of money and go elsewhere.

She is thorough, professional and reliable. Excellent doctor. My mom felt very confortable even…read morethough there was a language barrier. Highly recommended.

Love this Dr! Been going to her for years! Always right to the point and also great that she has…read moreX-ray lab right in her office. She can diagnose quickly while you are in the office. Highly recommend her!