I went off the yelp reviews and this is my 1st visit to any shop in this area.
It's a small, old building, has a small waiting room with a huge TV you can watch, small nice bathroom you can sneak into.
Idk if this is a regular thing but they had 4 huge German Shepherd dogs roaming around pretty openly, along with a cat. I came in right at 9am for an alignment. They were cleaning the insider pretty extensively, so they do pick up after their pet and pet hairs. Stuck around and waited for the car, had another customer that kept coming in waiting for his vehicle. The owner was complaining about the new guy who was installing a door switch, "3 hours into a 1 hour job" yet my alignment took all day, it was 3pmish by the time I got my car back but the alignment issue was fixed.
I was brought back and shown the stuff found wrong on vehicle, during the process, so I understood why it took a while. Idk if this is how it's done here but they did not use a machine to do the alignment, I saw posts with strings running along the side of the tires, being used as a guide to align them. Grant it, my car has oversized tires so alignments have to be exact or my tires rub. But I've had my car aligned using an alignment machine before, even with the over sized tires.
I got charged $350 for an alignment because of the man hours, and was given a discount and charged only a portion of the hours. Though I am happy with the work, the pricing was just a tad too high. I get it though, the guy is very knowledgeable and knows his stuff, but they charge work by the man hour, estimated. It's $100 an hour.
For example, I have a oil leak in my car and he found it and estimated $430 to fix because it'd be "half a manhour to disconnect this" and "another hour to do this" so it added up when it honestly doesn't take that long to do certain things they claim take half an hour.
They do good work, the guy seems to know his stuff, very friendly, talked about an hour to me, the entire time I was waiting on my car, not sure if that was included in the "man hours he didn't charge me for" or whatever.
Got an estimate somewhere else with more work to be done, for $270 when I got quoted $430 for 1 thing here. Wish I could afford their pricing system but I can't right now, time will tell if I made the right choice by going somewhere else but I feel bad because they seemed like good, honest people. Just out of my price range at the moment.
They quoted me a cheaper price on parts here, than the other place, but with them charging $100 a man hour and other place charging $50, it adds up. read more