Auto zone is full of worthless employees... there's a few good ones. But they can't over come the ludicrous policies such as NO BAGS to carry out all the merchandise you buy... this place is a joke! Won't go back read more

I needed to replace my windshield wipers and replace a screw on my front license plate but couldn't remember the year of my car and I went in feeling like a mess. Justin helped me get the correct wipers,replaced them and took care of my plate issues all while providing excellent customer service! Then he took it 1 step further and was leaving work for the night but stayed to help a lady in the car next to me while being off the clock. I was so impressed with the service and treatment I received I will now make sure to continue using that auto zone. Thanks Justin! I really appreciated the treatment of myself and the other customer. read more

Bad service. My first bad experience at Azone. They treated me like forgetful old man and they forgot to give me my points I returned to the store with receipt in hand and they wanted me to have the merchandise too. I left without my points. First and last time I will go to this store. read more

Shelley at AutoZone is so great. That tiny blonde did so much for me, she is friendly, efficient and puts you at complete comfort right away. She had answers for me and super advice. I am grateful to her for what she taught me. Thanks Shelley, I'll be back! My Toyota pickup will be great again. Sandie P read more

Have been going to this auto Zone for years now and they never disappoint. Today's employee that helped me Cassandra was so helpful and kind. Called other locations for a part I needed to make sure they had it in stock before heading that way. Thank you for your help! read more

AutoZone - Out front of establishment - Auto Parts & Supplies Near Me - Vancouver, Washington

Just needed to replace a wiper blade didn't want to break the bank on it. The first guy found one for me bit more than I was looking to spend because my car requires a custom blade, about to walk away another associate found it for $10 cheaper and then they installed it. In an out in less than 10 minutes. Super friendly and efficient. read more

I don't frequent any particular auto parts store but have had great service whenever I have been here. They had a small part ( 3 way battery connector) that nobody else has. I recommend this business and will use it again in the future. The woman behind the counter was so helpful and patient when I asked her to double check the fit for this part. read more

I always stop by this store if I need spare parts, basically everything is available, also people are very responsive and try to help with the selection of spare parts, I recommend this place read more

Marco went above and beyond to help my friend and me out late and night with a complex issue, and we left with the car working like new! Amazing experience all because of him!! Thank you Marco! read more

Updated my review: The associate I believe the name was Hannah. I can't seem to remember the name. She was the cashier who assisted me today and was very rude, unpleasant and unhelpful. As soon as I approached the counter she had a look on her face. I wanted to give my number because I keep track of parts and purchases on my account. She said there isn't any point of putting in the number if it's under a certain amount of money... ok whatever. Not to mention was very rude when I asked about the price of item that was 6.99 on their website for curbside vs in store 10.00. She answered rudely and was basically saying we don't do that. Ultimately her whole demeanor and customer service sucks! As for Joshua who helped me the other day. He is very kind helpful and just a happy person willing to get you exactly what you need. He is a great and hard worker who attended to everyone and had a smile on his face. He made sure I left with the proper coolant for my bfs car. Associates like this are what make coming into autozone much better and easier! Great job Joshua read more

My car was in the shop, so I was driving my buddy's Mini Cooper in the interim. With good intention, I took it through a car wash, and the very tip of the antennae broke off; the radio continued to function fine. I called to a local, Portland, AutoZone and they were no help. Going to Vancouver anyway, I stopped by this location to see what could be done. Joshua, the sales tech, spent about 20-25 minutes going in and out of the store to the Mini parked outside to make sure the threading to their part matched and was flushed. Although customers came in for help, they were serviced by other techs as Josh worked diligently to make sure the antennae was fixed and looked uniform. I didn't catch their names, but the other techs in the store were very joyful and we all bs'ed as Josh was trying to fix my issue, and checked his work afterwards! I sent a pic of the now-fixed antennae to my friend, and he was pleased too. Josh! Thanks so much for your time and attention to detail! The whole staff seemed great, and I hope this review carries at least a little leeway to give him and the crew a proper attaboy. read more

These guys rock! I purchased wind shield wipers and they offered to install. Joshua was super helpful, patient and kind! This will be my go to AutoZone store even though I live in Portland Oregon! That alone... says it ALL!!! read more

Joshua was so helpful and kind. Our family will continue coming back to this location because of his outstanding customer service!

Needed to pick up a oil filter for my 2004 GSXR 1000 I was hoping to be able to not have to ride to cycle gear to pick it up so I was in the neighborhood and stopped by and asked the young woman at the front counter whose name is Elaine (hope I'm spelling that correctly) who is super professional and was very nice and helped me through for some reason my cards all being declined even though my bank said there's nothing blocking them so she was very nice very patient got the part I needed quickly and I would highly recommend this AutoZone and if you have any questions hopefully Elaine will help you out cause she help me out read more

AutoZone - Filter - Auto Parts & Supplies Near Me - Vancouver, Washington

Went in today, only to be treated with terrible customer service. I didn't catch her name but she's got glasses, red hair and tattoos. Another customer had to ask her if she was gonna help me because she was ignoring me. I wanted a diagnostics test done on my car before going to emissions. When she finally addressed me, she was very rude and talked to me like I was stupid. The time before this, I had a great experience. This guy that works there was extremely helpful and friendly. He helped me with my battery, answered all my questions and was a stand up guy.. because of him, I gave 2 stars. read more

I have been having issues with my 12 Volt Battery. I came to this AutoZone to get it tested, and the staff was happy to help! When they tested the battery with it in my vehicle, they said that it was 0% charged, and that they recommend I charge it and test it again - which they did for me! So I went ahead to get my battery charged with them, and waited in my car while working on some homework. Justin, who was helping me came out and kept me to update on the condition of my battery. The battery charged, but he said that the test was saying it was a bad battery. Justin was really clear and honest with the next steps that I could. I did not feel pressured at all to buy anything or taken advantage of, and I really appreciate that. Justin was very patient and eager to answer any questions of mine. He also installed my battery for me and put these felt rings and goopy stuff on it, which I don't know what it is but I think it is good and I appreciate it! Thank you! I'll definitely be back to this Autozone again, and I wholly recommend them! read more

The manager Maria rectified the situation and help to me I helped helped me with my purchase and I'm very happy now to be a customer at AutoZone thank you Maria for making everything better read more

Stopped by for some fuses after calling ahead, Shon answered the phone, was very polite and helped me right away when I showed up

Went to rent an inner tie rid removal tool, which everything went semi-smooth on that. Called to make sure they had one in stock. During the call the guy said "tie rod separator" I reiterated that I did not need a separator, but inner the rod removal tool. Got there... He still tried to rent me the separator. I had to point to the picture on their list to show him what I needed. After finishing with the tool, I go back to return the rental to get my $90 back and was refused the return because they didnt have the money... A part store that doesnt have $90 to their name isnt much of a part store. I was told I could return it to any other AutoZone, but I had to go to work and the employees refused to figure something out. Wont be going there again. read more

Very frustrated experience. My headlights on my 4 year old car suddenly all went out. New bulbs were placed 6 months ago so I know it must be a fuse or switch for them all (low and high beam on both sides) to go out at once. I went in to ask for help and was basically told to figure it out myself. There was no other customers in the store at 10am. I usually go to the Oregon City store, they would totally come out and help. I guess this store in Vancouver doesn't know about customer service. read more

Incompetent management. (tested battery for volts only) Didn't do a load test on car battery said i must have a ground in my positive side of my battery draining it. Battery is over 3year's old. (out of warranty) will shop for battery else ware!! read more

I have been going to Autozone for many years for oil change kits and random things. I recently bought a pair of CV axles on their website for a good deal. When they arrived, unfortunately both were damaged. I took them back to Autozone and they were kind to refund me and reorder them from another warehouse. When I got the new axles, they weren't the right ones, so I called the store and was told they weren't in stock and to call another store. The other store was super nice (props to Bryce the manager who was on top of it) and ordered a new axle because they only had one in stock. Unfortunately, the one they ordered wasn't the right one either, so they worked on it and found another store with it in stock. The manager made sure they were a match and when I picked it up, sure enough, the other store had the correct part! I call that excellent customer service. Even though I was having a problem that was tricky and spanned over two days, they bore with me and worked it out. I will be a repeat customer for sure! read more