After over 6 weeks the contractor has not satisfactorily completed all work or properly addressed concerns with workmanship and damages. I am writing this review to express my disappointment with Linear Roofing & General Contractors, LLC's main office lack of a response to phone calls and voicemails. They dropped materials on April 15th and began working at my home on April 16th and with several excuses, they have pushed back completion dates and left work unfinished. The leftover materials stored on the side of my house for over 6 weeks now have slid against and caused damaged to the fence I share with my neighbor. In the last communication I had from their project manager I was notified that work will not resume at my home until Thursday May 14th. May 14th came and their subcontractor arrived to apologize and say he could start until Tuesday May 19th. The contractor completed the work on Thursday and left without repairing items previously discussed and written in our contract or cleaning up nails and other debris throughout my yard and driveway. The crew came without any advance notice on Friday May 22nd to install gutters. They caused damage to brick on the front of my home, left marks on newly painted siding, did not clean up debris, installed gutters without repairing or replacing drip edge as previously discussed, packed up and let without saying a word. I've spoken with at least 2 different ladies at the company on 3 or more different occasions who have assured me they would send a team lead out to assess these things and it has not happened. I was told these issues would be escalated and I have yet to receive a call back to address my concerns. read more

We had talked to two other roofing companies about the wind and hail damage on our roof, but ended up going with Linear Roofing & General Contractors. On appointment day, Dominic Z. was punctual, courteous and very easy to work with. He ran a drone over the entire roof and was able to show us immediately all the areas that were damaged. He explained the company's process and what to expect, as well as the company's background. Dominic helped with information needed to file claim with our insurance company. He even arrived 30 minutes early, on a Sunday, when the claim adjuster came and stayed the two hours to compare information with the adjuster. Dominic communicated during each step prior to installation. On the day of installation, the roofers arrived promptly at 7:30 a.m. They moved out of the way anything we forgot to move so not to damage. They got the roof done in one day as promised. They were respectful of our property, cleaned up all debris and hauled it away. Dominic was there the whole time giving us updates on the progress as well as showing us video of it and texting pictures. Linear Roofing & General Contractors was a great company to work with from start to finish. We would highly recommend them to anyone needing roofing services. read more

This company was as professional as they come. When we had a bad storm come through a few months ago, they were in my neighborhood working on another roof, so I stopped by to ask a few questions to the foreman. He answered all my questions about city codes, installation process, and many of the insurance questions I had. He took my number and told me he'd have an estimator give me a call to discuss a few of the things he didn't have the answers to. Within 30 minutes, I was on the phone with one of their guys. He came out the next day, looked at the roof, and told me a needed to make an insurance claim. He was with me throughout the phone call and scheduled to meet the insurance adjuster in a few days following. He met the adjuster, got the roof approved to be replaced, then broke down the next steps clearly. We had a beautiful new roof in just a few days. The roofers were very professional and quick with their work. They cleaned up after themselves and Linear even sent a guy out the next day to search for trash and nails. When he left, it looked like no one had even been out to undertake such a large project. Crossing my fingers that we don't need a new roof anytime soon, but if we do, Linear will be my company. read more

In the aftermath of Hurricane Ian in 2022 with sustained 120 mph wind speed, reminiscent of Wreck of the Hesperus, it turned out my 5000 sq. ft. roof was in need of replacement. Within days I was inundated by contractors promising immediate results at inflated prices but observation of their end product on area homes left much to be desired. Wanting quality results using good material with an experienced crew I queried knowledgeable locals, known building contractors, my insurance adjuster, and even my insurance representatives for a list of what roofing contractors they would use if having their own roof replaced, eventually settling on Linear Roofing out of Orlando as the best choice. I interacted with Linear's very personable project manager Joseph Bova who walked me through the best materials selection, insurance and permit protocols, and who was always available to answer any questions that arose. A very good crew using good pneumatic equipment was able to complete the work in three days. Pleased with the results, I would highly recommend Linear Roofing for roofing repairs. read more

We did'nt realize the condition of our roof until we spoke with Nate. Not only did he established a professional trust with us from our initial encounter he did us a great service by being a true "customer advocate" and assisting us by basically looking out for our best interest. His number one priority was to make sure our roof was replaced properly and thoroughly over seen everything that supported the proper installation. Quick to respond to all phones, concerns and questions; he was here from the beginning to end before work started during and after...even personally inspected it himself. The workers were extremely professional, on time, clean, and worked non stop. It is very rare to find such honesty combined with professionalism, and a company that does what they say will do is a bonus!! Dont hesitate to use this company. Shopping around will be a waste of time when you already have Linear Roofing's phone number. Ask for Nate and Brandon. We love our New Roof! And sleep soundly each night knowing us and our home are safe and protected. read more

Great company, awesome crew. In the past, I've had horrible experiences with various roofing companies, however Linear Roofing has by far, exceeded my expectations, when it comes to the entire renovation process. The particular individual I worked with, Tyler Weir, could not have been more helpful and was so knowledgeable when it came to any questions I had - he explained it in a very simple, clear way that was easy to understand (especially all insurance related questions). I actually had my insurance company reject the 1st claim (even though it was evident that portions of my roof were damaged and in need of repair), however Tyler did not give up on fighting my insurance company, and eventually got it all paid. Also, the working crew that came out were so respectful and nice when they were out, I could not be happier with the work they've done. Overall, will definitely be working with this company moving forward. Thank you to everyone at Linear Roofing! read more

As property owners, living long distance in another region of the country, I was worried when our TX roof needed repair from hail damage. This was the first insurance claim we have ever filed in 40 years of owning property. My luck was finding Kevin at Linear Roofing, recommended by a neighbor. He could not have made the process easier, explained everything as we went along, responded to questions right away, sent photos at various times during the project and navigated/explained the insurance process. The work was completed professionally & quickly. His polite, timely & knowledgeable communication throughout the project was greatly appreciated. He will be the first one we'll call now for any other contracting services Linear offers. I cannot speak highly enough of this business. We were lucky to get this recommendation & will be passing his name on to everyone we know in need of a contractor! read more

I had an amazing experience with Linear Roofing & General Contractors! From start to finish, the process was seamless and professional. The team was incredibly responsive and took the time to answer all my questions, ensuring I felt comfortable every step of the way. The quality of their work speaks for itself--my roof looks fantastic! They used top-notch materials and paid great attention to detail. The crew was punctual, respectful, and left my property clean once the job was done. I also appreciated their transparency with pricing and timelines. They delivered exactly what they promised, and I couldn't be happier with the results. If you're looking for a reliable roofing company that truly cares about its customers, look no further than Linear Roofing. Highly recommend! read more

My project manager was Kelvin Solorzano of the Irving, Tx office. He was very professional and very knowledgeable. He helped me through the entire process as I had never had my roof replaced. The crew was wonderful- they came at 7 am and stayed all day until the job was complete. Mr Solorzano and Linear Roofing understood my needs and communication was great! They left my yard clean (as we have a dog) and took away all roofing debris. If you need your roof replaced I would highly recommend Linear Roofing and ask for Kelvin Solorzano for your project manager. I would recommend him to family and friends.-Skay Snowton, Cedar Hill, Tx read more

I had a great experience working with Linear Roofing and Ryan Cole. Their work was outstanding and Ryan took all the hassle out of working with an insurance claim. Linear did a great job replacing my roof, but Ryan Cole made my experience exceptional! Consider Linear if you want a great roof, but ask for Ryan Cole if you're too busy to handle all the homeowner details or unfamiliar with the process and want a trusted resource to represent you with the insurance company and Linear. read more

I used Linear Roofing to address the hail damage at my house. Jacob Eisenberg was my point of contact and he was excellent in walking through the process,, when the work would be completed and following up to ensure I was satisfied with the work. The roof was replaced, my fence was addressed as well as the covers on the A/C and the front door. I would recommend Linear Roofing would use there services if there is a need in the future. read more

This is such a great company! I was going to get taken advantage of from a different company and I am so glad that I got the opportunity to talk to Brenden. I would have been out 1,200 dollars for something that was not worth that much. They have Great customer service and they were also very responsive and quick to get the work done. They will forever have my business and I am glad there is still a company that values honesty. read more

Linear Roofing is a great company. The management conducts business in a professional and honest manner. I worked for the company on a temporary basis doing office work and found them to be some of the best people around. They always stood behind their work, never cut corners and always had the customers best interest in mind. I would recommend Linear Roofing to anyone looking for a top quality roofing job with a+ service. read more

I have been looking to get a new roof for some time but was hesitant since I've never been through the process. Ryan from Linear Roofing was incredibly helpful in not just answering my questions but also keeping me informed throughout the entire process. He made the whole process easy for me. The work itself was quick and efficient, they were cleaned up by evening and it looks great! - Brian read more

Linear Roofing is very professional and customer focused. Would highly recommend! Todd Daman (817-226-0762) our project manager was very knowledgeable about insurance claims and worked with our claims person the whole project. We were able to upgrade to carriage garage doors and high profile HIP ridge shingles within our budgeted insurance claim. House looks better now than before damage. read more

I was very happy with the services we received. Buddy took care of all our roofing needs, including removing an old satellite dish we do not use. He promised us a new roof in one day. They were here in the morning, worked all day and were done by the evening. Buddy worked with the insurance company to get us new gutters, he had those installed in one day as well. read more

My mom was in need of a new roof but didn't know who to use. We were referred to Linear Roofing and couldn't have been more pleased with the job they did! Our sales person, Tyler, was professional, communicative and ensured we understood every aspect of the project from start to finish. I would highly recommend Linear Roofing to anyone in need of a new roof. read more

I called 469-268-4091 & pressed three they kept picking up the phone & hanging it up. Then I called back & pressed one for sales & I asked the person that answered if I could speak to the manager & she said she had to know why I wanted to speak to the manager. This type of business scares me. It seems they are hiding from customers. read more

Linear Roofing made my first experience with getting a new roof seamless and easy. Ryan was very helpful and answered all of my million first timer questions. He even took the time to bring me food when I experienced a death in my family during the process. That is kind customer service! We love our new roof, thank you Linear! read more