The pricing is okay. I used this provider for around 11 years. My issue with them is that they…read morerefused to sell me a replacement wall mount after I had cancelled my monitoring. Really disappointing behavior.

EMC Has been awesome! The service techs & online help is so helpful and resolves every problem…read more They want to make sure your system is perfectly working!!!!

I had a connectivity issue, my smart tv, surround sound and receiver were not syncing for some…read morereason. It was at the point where I was using 3 different remotes to control everything. David is excellent! Arrived on time, diagnosed my connectivity issues and explained everything in layman's terms, not geek speak. Did not sell me extra equipment, used exactly what I had to fix my problem. Nothing short of professional outstanding service.

Great guy. I had a couple of issues that I would expect someone with so much pride in his work to…read morehave handled differently. First: he accidentally broke an exterior light in 2 places but didn't tell me. I noticed it when I was looking at the fixture, which was completely smashed on two sides. I sent him a photo and he said he must have hit it with his ladder and offered to replace it. That's pretty difficult to miss hitting, but whatever. I asked if I could pay him to install another light that was broken on my front porch, of course I would pay for that. I ordered the light based off the part number. Partially my fault for not taking it out of the box to inspect it, but I had to leave the house and he installed the light. When I returned home I noticed the light was 2 times smaller than the other 2. I mean, wouldn't a professional ask a customer "did you notice the size difference", especially because it's so noticeable, before installing the light? My usual electrician certainly would have because it's his name and company reputation and he doesn't want something to look bad or be incorrect without reconfirming with me. Now I have to pay my usual electrician to uninstall the smaller light fixture and pay to have the correct size installed. I take responsibility on part of the issue m, but I expect more from people who take pride in their work and this issue impacted my overall satisfaction. Good job installing my Ring system. I've had a few issues with sensors installed incorrectly that I have been fixing myself. I won't use him again but I would recommend him, just double check his work before he leaves and don't expect any "extra effort" on his part. Definitely knows how to install the cameras and door locks and set up the Nest system. Zero issues there. Worked quickly and pleasant to work with. Trustworthy to leave alone in my house (which I'm usually weird about). So still impressed by him and most of the work he did for me.

We have had the door to our deck extremely difficult to lock and unlock. I was the only one who…read morecould do it, and it required a lot of strength and lifting of the door knob just right. What an emergency problem that could be if there was a fire. I called Unlockit Locksmith. They couldn't have been more helpful, and came out the very next day. Our technician Eddie was super nice, professional, and had to make quite a few adjustments, but now our door locks and unlocks perfectly! Can't recommend this company enough! Will definitely use again.

Great service! Jose is very knowledgeable. I came to get a spare key for my Lexus ES350 2022. Jose…read morewas able to program the key fob and showed me how to use the skeleton key all within 30mins. I definitely returned again for any keys I need made.

unlockit helped me break open my safe and made me a new key- also changed out the batteries. very…read morefriendly and fast, will be back to replace my key fob battery. they offer tons of services

Showed up 10-15 minutes before closing time with a problem with my key fob. Within 20 minutes I had…read morea new key fob at less than half the price I would have paid at the dealership. Also less than Costco charges. Plus a free battery for my original key fob. Friendly, pleasant and helpful. I will definitely return and refer friends & family. Thank you!!!

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Marcus was great! Punctual and efficient. He mounted all 3 of my TVs for a decent price and I…read morecouldn't be happier. Will definitely use his service in the future.

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Great service and quality work. Definitely recommend their service. Also very responsive.read more

This establishment is trustworthy and reliable. They swiftly created a new key for our Schlage…read moredeadbolt at a fair price. They have a physical storefront where customers can visit, along with service vans for on-the-go assistance. We contacted several other places seeking help before we found this business. There are no call screeners here, and they do not offer overpriced locksmith services. Their service is fair, quick, and courteous. I 100% recommend them for any lock-related services. I am keeping their business card!

Jake's father responded within 20 minutes of my call. 10 minutes later he left, my repaired lock…read morecylinder was in my hand as well as a replacement key. Great service at a reasonable price!! I definitely would use them again. Thank you Lock. Doc. Bob Kuisel, Fountain Valley, CA

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

They were fast to reply and got me scheduled quickly for the work we needed done. We had a 65" TV…read moremounted over the fireplace with a new power outlet installed so no wires are visible. They handle everything and were prompt and respectful of our home. We also had them install a 2 story chandelier, dimmer switch, garage lights, outdoor flood light and mount a security camera. Prices were very reasonable. I wouldn't hesitate to use them again. Highly recommend!

Matt and Kate are outstanding. I was in a bind after another installer failed to show up, and they…read morestepped in right away and installed my Frame TV perfectly. They were professional, courteous, and precise throughout the entire process. If you want the job done right at a great price, this is the team to call. Thanks so much!

To save money on renting equipment from the cable company - boxes range from $9.95 - $15.95 per…read moremonth, I decided to get rid of the boxes and use ethernet cables and streaming apps instead. The Cat6 ports mean I don't have to share my wifi with others in the house who are using it for less lucrative pastimes like watching TV and gaming. Comcast / Xfinity no longer installs ports (I checked) and I had no idea it would be SOOOO difficult to find someone to do this type of work. Turns out, most companies only do this type of wiring for commercial or NEW residential because no one likes do wall-fishing. So I was thrilled when I finally found 7 Stars Communications and they were willing to come out and take a look: Last week I had the pleasure of meeting Mr. Marques when he came to my home to provide me with an estimate for taking care of some Cat5 (technically Cat6 wiring) / ethernet ports. I also asked about installing a different wall mount for the large TV in the family room. Mr. Marques was prompt, courteous, professional and - most of all knowledgeable. His estimate wasn't the cheapest of the providers interviewed - but it was affordable and I felt comfortable that he would treat my home with respect. On the day of the appointment, Mr. Marques worked efficiently and took great care to clean up after himself (sawdust, packaging, old wires, etc - none of that was left behind). The TV looks great on it's new mount: no visible wires and we can now pull it away from the wall and pivot it 90 degrees, so that we can watch TV even when we're bundled up in front of the fireplace! But best of all: no more pictures freezing, lagging or buffering. I am extremely pleased with his work and would not hesitate to recommend him! They offer all sorts of low-voltage wiring services, networking services, Home Theater set-up and more.

From the owner: We specialize in installing home networks, security systems and TV mounting. read more