Dr. Hans is efficient and competent. This would be fine if she did my taxes or fixed my car. But I…read morewould expect a little more warmth from my family doctor. She always seems distracted, and our conversations feel, I dunno, forced? Kind of hard to describe. Maybe she's not a "people person". The medical assistants pretty much mirror the doctor. The lab technician is a somewhat crusty older lady, very skilled, but a bit jaded. Anyway, I enjoy interacting with the office staff. They know how to treat people, never rude, and act like they enjoy their jobs.

I've been seeing Dr Hans for several years and as difficult as it is to find a new doctor that is…read moreexactly what I'm going to do. There have been several things that have caused me to lose the warm and fuzzies toward her and her practice but here are the final two straws. I had gone in for a physical bc that was the only way she would prescribe a sleep aide and I could understand that. Anyway she gave me a prescription to try and said if it didn't work call her and she would call in something new. I didn't use it every day so it was 6 weeks and 2 days later when I called back. I was informed that bc it had been over 6 weeks I would have to come in for another $50 plus appointment. I'm out of town with a very painful UTI I know this bc I have taken an over the counter test to confirm. When I called the office to ask for a prescription I was told she won't do that bc I'm out of state!!!! Hell will freeze over before she would phone something in for you. These are only two of many frustrations I've had over the years. It is my feeling that she cares less about her patients and more about their copay. Do yourself a favor and find someone else!!!!

This is a dumpster fire, with very rude people working the front desk. Patients all over the halls…read morebeing treated, even with open rooms everywhere. Zero regard for HIPPA!

I was sent here by my primary care physician after having much more than an "immune response" to my…read morefirst covid vaccine. She wanted me to get checked out just in case. This is a newer building and part of the very nice UC West Chester campus. There is "ideally" plenty of parking, although it is very busy so it might take a few mins, allow for extra time. I was immediately greeted upon entering the main lobby by a woman asking about my covid exposure etc. They then tag you with a red or green sticker and you may proceed on. The people at the eventual office I came here for were so kind and helpful, I was very impressed. I was able to check in contactlessly via my UCHealth MyChart. I did not have to fill out any new paperwork as they utilized it all from there. Wait time was less than 5mins. I was tested while I was here which was easy and painless. The results (neg YaY) appeared in MYChart within 24hrs!! Luckily this was just an adverse event and everyone took great care of me!

I cannot say enough good things about this facility, and specifically Dr. Huang and phlebotomist…read moreBob. The front desk is courteous and helpful. I will say they are better in person. Sometimes on the phone they seem to be rushing, but when you are in front of them, they take such good care. Dr. Huang is absolutely worth the 30 minute drive from my home. He is focused, answers questions and concerns with compassion and clarity, and asks good follow up questions so you don't leave feeling like you have missed something. It's awesome. Bob, hands down, is a treasure. Every single time I have needed an immunization, flu shot, or blood drawn, this man has been positive, caring, and gentle. He practices painless precision and as someone who would rather eat glass than get a needle in my arm, I can say he has never been impatient or whoopsied and caused pain. He just gets in. Plus, with his beard, he looks a little like Santa. It is a wonderful practice with good people. If you are looking for a PCP, I cannot recommend them higher.

Wow! Amazing patient care from the time I called to make my appointment to the time I left…read more Highly recommend, Dr. Kelly Metz and staff if you need to be seen for Allergy and Sinus relief!!! I was recommended to Dr. Metz's office for consultation and allergy testing, I was quickly scheduled. I was immediately greeted when I walked into the office by the receptionist and she efficiently double checked my information and I only had to update one form for them (excellent!). I was called back within 5 minutes, basically enough time to fill out the form - seriously :-) !! My nurse was super nice and explained everything that was going to take place for my appointment. Dr. Metz came in and spent a significant amount of time with me going over my history and finding out what kind of problems I was having. She then explained what the allergy testing would consist of. My nurse came back in, and again took the time to explain the testing and asked if I had any questions before we began. The actual testing was quick and painless, there are no needles involved - it's just a skin scratch now - bonus- I suppose! After all that, Dr. Metz came back in and again, spent another significant amount of time with me going over the results and a plan of action. I never once felt rushed or that they did not have time for me. It really feels like they cater to their patients. I am so happy, I definitely recommend Dr. Metz and her staff if you are having any kind of allergy, sinus or asthma problems! They so totally rock!

you can never get an appointment when you need it. staff is rude and do not return phone calls in a…read moretimely manner. if they do return your call it's after the doctor has gone home for the day. I never received a bill in the mail, they only use patient portal which I no longer had access to. they claimed phone calls were made and emails were sent but I never received anything . I guess my phone just automatically disregards these calls and emails. dont waste your time or money. extremely overpriced for a whole lot of nothing

From the owner: At The Cole Center for Healing, we focus on your overall health and doing so without the use of…read moreprescriptions and helping you get off prescription medication. For over 20 years, Dr. Theodore Cole has provided new and integrative methods to traditional medicine. We combine the best of conventional medicine and leading technology to treat a variety of conditions holistically. We help treat: Bell's Palsy, COPD, Diabetes, Headaches, allergies, and chronic fatigue, to name a few. We center the treatment around to achieve the highest level of health and wellness.

If I could give more than 5 stars I would. Everyone here is knowledgeable, friendly and efficient…read more I highly recommend this practice if you are looking for a new doctor's office.

Called twice in a week and can't get an appointment. Nobody answers the phone or checks the…read morevoicemail. Absolutely worthless and unhelpful. It doesn't matter when you call, morning, noon, or afternoon. You'll never actually reach someone.