Megan helped me with my purchase of a Blaze King wood stove insert. She was very thorough with all…read moreof the details regarding the stove and answered all of my questions and concerns. John, John and Benjamin took away my existing stove and installed the Blaze King. They were all very polite and professional. They answered all of my questions and explained how to use the stove. I am extremely happy with my new stove and the service that I received from August West.

The technicians from August West just left my home and got my Napoleon natural gas fireplace insert…read moreup and running again. Cleaned it up and now its running like it is brand new. These two gentlemen are worth their weight in gold and I now have my fireplace running again fro the upcoming winter. Thank you August West Mike Griffin

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.

Never used them before. I now have had a gas insert fireplace for many years now. Our fireplace…read morewas cleaned when the gas insert was installed by Sunline, who are no longer in business. They used to be on route one and were wonderful to deal with.

Everything went well from start to finish. Woodstove and Fireplaces I would highly recommend. The…read moreinstallation went great. We are very happy with our pellet stove.

I would avoid this company. I went to their show room and met with one of their people. He did a…read morenice job showing different types of wood stoves and explaining there operation. However from that point on everything went down hill. I told him I would call in a week or so and finalize a deal. A week later I called and told him I would like to order the stove he showed me. He explained prices went up but he would honor original price he quoted and also said he would send someone by to look at chimney. I waited weeks and no one showed up. Called back and spoke with someone else who had no clue about the transaction and suggested I send pictures and basic information along to sales at their email. I did so and again didn't hear back from anyone. I called a week later and was told the guy I spoke with was out on vacation and would be back that Tuesday and he would return my call. Guess what no return call. I called one more time and got yet another person who would not honor the original price and asked all the same questions I've already answered several times before. As much as I would love to buy a Lopi stove it would not be from this group. Stay away from this group

Jesse and his team provide excellent customer service. They are conscientious and considerate and…read morewill provide great feedback on your wood-burning practices to make sure you keep your home safe and well-heated in the cold months. Do yourself a favor and set up a regular chimney cleaning schedule with Pilgrim Chimney Sweep.

Jesse and company are amazing!! We are having issue with a new gas hookup and they were able to…read morecome out right away to check and clean out chimney. They are super knowledgeable and took time to answer all of our questions. Save your time and effort and call these guys first. I will recommended them for any chimney job!!

Phil is wonderful!! He installed a ventless gas fireplace for us this week, and has been so…read moreresponsive and fair. We did not like the style of fireplace we initially chose, and Phil went above and beyond to replace it for us. His main concern was our satisfaction, and that type of service is very hard to come by these days. We are so happy with his work and the entire experience. Thank you Phil!

From the owner: Providing vent free fireplaces for 15 yrs to south shore of bostonread more

Had a fireplace glass door ordered and measured from dealer and was going to install myself but on…read morearrival it didn't fit. Not happy. Waiting to hear response. Not soon enough. Their mistake!

I have had a gas fireplace in my house for 10 years. It has not worked correctly for 6 of them. I…read morehave had two other companies come in to fix it and neither were successful. I was told I needed to buy a new unit $$$. Mazzini came in and found the problem and wouldn't charge me until they fixed it! I really appreciate their service and integrity.

I found these guys on Super Pages looking for a fire place for my addition, I decided to go into…read morethe store and met with the owner/sales guy Mike. He was very helpful from the start and knowledgeable about all his products. He helped me pick out the best fire place for my house. It was a little more money then I wanted to spend but I have to say Mike was right it was the perfect one to get! I didn't think I would use it as much as I do either, thanks Mike

With 40 years of experience, Paul Sullivan knows his trade…read more He's professional, talented, and fun to talk to. He's done quite a bit of work for me in the past and just did my kitchen backsplash ~ looks great ! I'd recommend Paul to anyone looking for some tile work ! .

Sullivan Tile did an amazing job on our kitchen back splash. Paul was very helpful on design, and…read morewas incredibly neat during the job. Its been over two years and the job still looks like the day installed and we love it. If you need any big or small tile job you need to go with Sullivan tile. I would highly recommend Sullivan Tile.

I want to take a moment to recognize AJ Arena. He's professional, friendly, and always willing to…read morehelp. It's clear that he takes pride in what he does and genuinely cares about providing a great experience. People like AJ make a real difference in a company. His positive attitude, professionalism, and dedication don't go unnoticed. He's a valuable part of the team and someone any company would be lucky to have. Highly recommended.

Cotti - Johnson pricing is "EXCESSIVE". They appear to take advantage of people who have no…read moreplumbing or HVAC experience or knowledge. Note: They charge in the neighborhood of $115.00 just to provide a quote (with no actual work completed). They refuse to quote pricing on basic jobs (i.e. valve installation etc.) over the phone. Stay away! There are much better and cost effective options available to you. Buyer beware!