Great customer service, solid selection of pieces and glass, and reasonable prices. Keep it up!read more

I had a need to buy a bunch of cigars for a celebration and it was hard to find a smoke shop that…read moredidn't cater to anyone but the 420 crowd, because of that I was hesitant to go to Ignite because I thought it would be more of the same. While the majority of the floor is devoted to 420 stuff they did have a humidor with a good selection of cigars. There was only one person working there and he was taking care of customers so I waited a bit but once he wrapped up he was helpful and friendly. I let him know that while I have smoked a few cigars I was by no means knowledgeable so he recommended me some cigars and then threw one in just for me. I ended up needing more so I came back a few days later, was recognized and I bought some more of the same cigars. My friends who I gave them to appreciated the flavor and I liked my gratis cigar.

Great selection. Great service and excellent value for the products. I love this smoke shop!read more

Great smoke shop!!! The owner was very friendly and had all our weed essentials. He even gave us…read moresuggestions on where to go in LA because my friend and I were visiting from they bay. Will definitely come back:)

Thank you Mike. for helping me and hooking me up with the best puff bars in the valley this is the…read moreonly smoke shop I will ever go to

Excellent place replaced my disposable ecig that broke 24 hours later free of charge, come here for…read moregood service

Definitely a one stop shop that has everything you need from your essential necessities to a good…read morevariety of adult toys!

Bad service. They went as far to remove my old review . I'll keep this one simple, bad service and…read morethe employees stare at you instead of greeting you. I would never come here again and I'll make sure to tell all my coworkers to store going there .

Person working at the store is completely rude, has no care for the client at all and the products…read morethey sell are all from downtown. I bought an item that was faulty, instead of exchanging it for one that works they said it's my problem now since I purchased it. Horrible customer service and horrible quality of products. Truly recommend going to a different smoke shop after what I experienced with them Wouldn't want anyone else getting treated the same.

I was here yesterday in the morning great smoke shop with great customer service the guy who works…read moremornings is very kind and helpful, if you are looking for a good selection of bongs they are the place to go, they got everything in there

Amazing hands down the best smoke shop in Hollywood , staffs are very knowledgeable and nice , will…read morecome again , strongly recommended as well

Sells fake puff bars. Be forewarned!…read more I usually buy my puff bars from 7Eleven for $15 which is a little pricey so when I saw this shop sold them for $10 I figured it was worth an extra 4 minute walk. The guy working there was decent, CDC compliant and friendly enough. I bought here one time before, mint puff bar but didn't check if it was verified. I came back a second time and bought a strawberry puff bar. Right off the bat the packaging had a different colored font, then when I opened it up the color of bar itself was much darker than normal. Feeling a little skeptical I wanted to check the verification code and sure enough a warning popped up saying that either someone had entered this code before or it was a knockoff. Obviously I took off three stars because of the counterfeit products. This can be very dangerous because you never know what kind of chemicals they include or what the quality will be. I would NOT come back to this location and I would NEVER recommend it. I guess it is worth the extra $5 to know its a real product. Overall 1 out of 10 stars. COMPANY RESPONSE: "Hi Danielle you bought strawberry banana flavor today and you asked if it was legit or not i said yes you tried and said it was good so im not sure why you upload a strawberry puff bar picture telling that its fake and its from us" UPDATE IN A PRIVATE MESSAGE: "Hello Gor, You have me confused with another customer. This review may have been posted today but I purchased this "puff bar" on Friday. I did not open it in the store and it was strawberry, not banana strawberry. I also would not ask if it were fake, because I would not assume that. I am stating in this review that it is counterfeit because when I enter the verification code the warning picture, which I included in this review came up. No one had entered it previously because I scratched off the code when I got home. That is very concerning. Is there another explanation as to why that would have popped up?" HIS RESPONSE: "Well you can write whatever you like in here , all i know is that we buy our product from legitimate wholesale , and we keep all the records of the purchases so either you got it somewhere else or you should adress the maker why it says that , as far as 7/11 selling it at 15 $ you can keep buying that same product for more money if you want , also just because you put up a picture with light and dark red puff bars telling that the dark one is fake and its from kalinka doesnt make it fake or ours , i can state the oposite that the dark one is legit and you bought it from us or i can say the light red is ours and dark one you bought at 7/11 and you got confused so i would recommend not to ruin our reputation and make those kind of accusations" REVIEW UPDATE: I took off an additional star and left one star because of the threatening response and lack of decent customer service. It is now very clear that the reviews here are not from legitimate customers and are most likely friends and family. Gor, good luck with business. You have forever lost mine. Take Care.

I've been coming here for the past 3 years and have always had a wonderful experience. In those 3…read moreyears there's been one guy who works his ass off working almost every shift in the week to keep the place running. He's not only friendly but makes an effort to learn his customers through and through to make their stop fast, productive, and positive. He knows exactly what I want when I come in even if I don't. He knows what I like and what I don't like, what's out of my budget and what is. His attention to detail and loyalty are commendable. Not only is he highly experienced in customer satisfaction, but he is the reason this place is so clean and organized. A few months back he must have gone on vacation and the business hired a young kid to run the shop in his place. The shop was a MESS. The products were thrown onto the shelves with little effort and care, the layout of the products made no sense, and the counters were sticky and coated with dust -- not to mention, the kid running the place was a total prick. I actually stopped coming to the place because of it. But a few weeks later I walked by the shop and saw that Mr. Perfect was back - THANK GOD! I seriously won't go anywhere else. Yea they have a great selection, but really I go back for the service.

This shop just sold me a FAKE VAPE BAR ((( Elf Bar ))). Thats why the guy behind the counter wants…read moreyou to test it out so he can keep the box and trash. Aka evidence These fakes only work for a few puffs then craps out. Mine started flickering and wouldn't shut off. I took a picture of a verified original elf bar and you can see the difference in print quality, the bottom is reversed, and plastic housing is much thinner and lighter. These fakes are unregulated and probably dangerous to use. Good thing mine crapped out right away. WATCH OUT / BE AWARE OF THIS SHOP. You can verify when buying on this elf bar link: https://www.elfbar.com/verify.html

Best quality stuff and best customer service ! Thank you…read morefor the great energy I'll definitely come back to get stuff from here :)

I only went once, but my credit card was charged again days later for a completely different amount…read morethan the original purchase--after I had already left the state. Be careful. There are plenty of similar reviews reporting the same issue. If you do decide to go, I'd recommend paying with cash instead of a card