I am a homeowner and have had Nexus manage my RI property for about 2.5 years.As I I live in New…read moreYork State, I rely heavily on them for all aspects of property management - collecting rent, performing maintenance, repairs, and placing new tenants. They have been a TRUE LIFESAVER for me. They have always provided prompt and professional service. With their web portal, you and your tenants can make requests 24x7, and all information and records are available in one place. The maintenance crews are responsive, and all work is reasonably priced. If you are looking for new tenants, there is a RentReady renovation service available to help you decide what work you need and get it done quickly and at a reasonable price. Then the placement service commences with an on-site video tour of your apartment, followed by careful client screening and complete credit and background checks. Most importantly, the Nexus team is honest, open, and cares about providing good service. For homeowners and tenants alike, I highly recommend Nexus!

Krystyna was very invasion and rude. When there were issues in the unit she assessed the problems,…read morecall for free estamite, fix MAJOR PLUMBING jobs on her own with materials purchased from dollar tree, and charges too dollar for POOR SELF REPAIRS! Three tenants have left in 1 year of Krystyna taking over the property.

Benjamin Frink with Badger Realty was a life saver not just once, but twice. I went to Ben after…read moreseeing one realtor who was very unresponsive and just didn't understand what I/we were looking for. I know I didn't make it easy for Ben either. I had him show me/us at least 30+ houses between MA, CT and RI. He helped my husband (at the time) and I buy our first home together in 2016, then later down the road when life happens and things don't work out, he then also helped us sell our home in 2018. Ben made what can be a very stressful process seem so seamless. We all had a few meals together, went on motorcycle rides and spent time together while Ben went out of his way to get to know us and what exactly we were looking for. To speak even more highly, the first time home we bought was in Connecticut where the agency was not yet licensed. Ben went out of his way to have his broker get licensed there just for us, and spent more time getting to know the area just for us as well. Ben made the experience quite incredible, and I'd be thrilled to use him again and refer him to anyone!

I was with Badger Realty for 12 years. I had rental property in Pawtucket, not living there and…read morecommuting from Boston was a hardship I found Badger Realty and Jason Badger managed my properties during all that time providing all the services that I needed at a very reasonable price, bringing in new tenants resolving issues, collecting rents and putting up with complaints which was not part of the service, snow removal it really is "one call does it all" I can go on and on but I would not use anyone else , Jason is honest, dedicated to his clients and a real hard working person, most people say that the property management companies in RI are all the same I can tell you from my experience they are not! try Badger and you will see the difference immediately. Inessa is ahead of sales and helps Jason with all the other services, she's always there when you need it, she has great contacts for contractors or anything you may need, she found great tenants for my apartments, and like Jason honest hard working person that will take the time to listen to your issues and resolve them. When I sold one of my house I went with Badger , Inessa sold it the first day it went on the market for more than the asking price (and the seller's market was not that great), She followed through with all the paperwork and supported me all the way until it was finalized . I can assure everyone, people like this are hard to find I was lucky, I thank them for their service and excellence I hope who ever reads this may find the help and peace of mind they need like I did. George Tavares

On time and efficient. Quality timely service. Had faucet replaced leaks repaired and sinks…read moreunblocked all A1.

Complaint Letter About Ongoing Illegal Parking at 38 Fountain St…read moreTo Whom It May Concern at Stonelink Property Management, I am writing once again to report the ongoing issue of illegal parking at 38 Fountain Street, Woonsocket, RI 02895. I have contacted your office multiple times and have even spoken directly with staff about this problem, yet nothing has been done to address it. There is a large posted sign at the back of the parking lot clearly stating that unauthorized vehicles will be towed. Despite this, the rules are not being enforced. At this time, a Toyota Camry with license plate 2AJ 650 continues to park here illegally. The driver does not live at this property and is occupying a space that belongs to a resident. This situation is extremely frustrating. When management fails to enforce parking rules, it sends the message that anyone can park here, even if they have no connection to the building. Residents who pay rent and rely on their assigned parking spaces are being disrespected and inconvenienced. I am requesting that Stonelink take immediate action to enforce the posted parking policy. This includes issuing warnings, documenting violations, and towing unauthorized vehicles when necessary. The sign is meaningless if the rules are not upheld. Thank you for your attention to this matter. I expect a prompt response and a clear plan for resolving this ongoing issue. Sincerely, All Residents, 38 Fountain St,Woonsocket,Ri

The whole team is amazing - very responsive, efficient and trustworthy…read more Amy, Janelle and Scott have been excellent to work with. Highly recommend the properties that's under their management.

Amazing team. Very efficient, punctual and easy to work with. They do a wonderful job to make sure…read morethey're client comes first. Highly recommend.

Run from this place.. bad management, poor sound insolation ( yes you can hear your neighbor having…read moresex). In case of issue, everything take an eternity

DO NOT MOVE HERE!!! You will immediately regret it! About two years ago it was an okay place to…read morelive but under the new and permanent management it is awful. You do hear noise from other apartments but that's somewhat expected in an apartment. Some guy Herman is supposedly in charge but is a son of the owner or something so just has a pity job. Has no regard for tenants or the overall well being of the community. I moved out 4 months ago and I didn't know one tenant that was actually happy there. The people that helped turn it into a great place have since moved on and it is very evident. Try any of the other mills in the area if that's what your looking for. Or go check out m residential and just try to talk to any of the tenants on your visit. I'm sure they'll tell you!

Owning a property from a long distance can be complicated without capable management in place…read more Securing a property management company is not difficult, but finding one that can manage your properties in your specific management style can be real challenging. After six years of working with Real Property Management, I have to say that at every turn, they have always made every effort to have our requirements addressed. Today, we had a situation where one of the staff at RPM went way beyond her duties, and made herself available after hours to meet a serviceman to let him into the building. When I called her, at dinner time, she literally said "don't worry", and ran out her door. This to me is like having a family member there for you, and I was blown away enough to write this. Thank you Mark, and all at Real Property, because you make a great partner. - RS

Slum lords. Property is a mess. Any reputable company would not rent out property in this condition.read more

Lyon is the worst management company I've ever dealt with. Especially very poor experience with hoa…read moremanager Patty. She is very unprofessional and full of fake words and promises. She doesn't return calls or emails. They promise 24/7 maintenance but never answer their phones. Their team will cause more damage creating larger and more expensive repairs for homeowners to deal with. I do not recommend Lyon group to anyone.

I moved into this property a month ago, and since day one there have been multiple unresolved…read moremaintenance issues. Despite daily follow-ups, nothing has been fixed. When I mentioned I would escalate this to the HOA, I received a call claiming the issue was "hot fixed." That was completely false -- the very next day, the leak continued. This situation has been a source of mental stress. I cannot even use my bathroom for regular use and have been forced to use the kitchen sink for basic needs. This is completely unacceptable. If you're looking for a peaceful living experience -- do not rent with this property management group. They show no care for tenants and only seem interested in collecting rent, not providing livable conditions. Tenants deserve respect, honest communication, and timely repairs -- none of which I've received.

We rented a beautiful, spacious apartment on Butler Ave for 2 years. First, the building itself is…read morebeautiful, historic, and well-maintained. Second, the surrounding area is superb. The building is right in Wayland square: just a 2-3 minute walk to a bunch of restaurants and cafes, including Starbucks. Blackstone running boulevard begins just a couple of blocks over. Thayer Street is just a 15-20 minute walk away. The apartment itself: so much character and so beautiful. When we moved in, the apartment was spotless, the carpeting was removed, so we had immaculate, newly polished hardwood floors. The double-parlored living room was so wonderful to have, because it essentially gives you two rooms! We used one as an actual living room and the other as office space/guest room or dining room. I miss this apartment and area everyday. Would move back anytime! Also, when we moved out, they didn't charge us a cent for anything. Lastly, Kevin Samways was incredibly helpful with everything - from the time we moved in to the time we moved out to everything in between.

Worst property management company I've ever worked with. The owner Harry is beyond over his head,…read morecan't respond to simple phone calls or emails and incompetence. Don't rent from them or have them property management your association